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Tom Arbuthnot Podcasts

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Microsoft Teams News

Rob Scott and Tom Arbuthnot

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News and Insights for Today, and Tomorrow UC Today reports on the latest Microsoft Teams news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry profess ...
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UCStatus Podcast

Randy Chapman, Mark Vale & Shawn Harry

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The UCStatus Podcast is your resource for news and insights for Microsoft UC, focusing on Teams and Skype for Business. It is presented by current and former Microsoft MVPs and experts in the Unified Communications & Collaboration space.
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Andrew Liptrot, Service Owner for AV and Workplace Technology at Haleon, shares how a global estate is moving from traditional video rooms to Microsoft Teams Rooms with clear standards, fewer components, and stronger operations. Four room archetypes to match business outcomes: Meet, Create, Engage, and Influence Consolidation on a lean set of compo…
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In this episode, Tormod Ree, Chief Product and Engineering Officer at Neat, shares his view on where meeting room technology is heading and how Neat plans to differentiate while staying simple and reliable for customers. AI across the experience: device-side media understanding, and platform features will move meetings from basic framing to experie…
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Wesley Budd, Partner Solutions Architect at Microsoft, explains how partners are driving real-world impact with Microsoft 365 Copilot. The role of partners in readiness, security, adoption and change Why agentathons are gaining traction and what they mean for Copilot Studio How partners are using AI Builder and Copilot Studio to build tailored solu…
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Hello Readers, I hope you’re well. Welcome to Episode 69 of the UCStatus Podcast. This episode features me (@randychapman), Mark Vale (@markvale) and Shawn Harry (@shawnharry). Since the last one we did was July, I got a bunch of stuff from the Message Centre on Teams general, phone and rooms and meetings stuff. Here’s the list… Phone and Other Tea…
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Microsoft Teams Monthly Update - October 2025 Copilot Chat (free) in Office Apps Unified Copilot Chat in Teams Agent Mode in Excel and Word Teams Channel Agents Anthropic Claude Models Come to Copilot Office Agent (Anthropic) Bring Consumer Copilot to Work? New Teams Features Teams Devices News Events Thanks to Neat, this month's benefactor, for yo…
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Andre Razzuri, Associate Director at IQVIA, explains how IQVIA rolled out Microsoft Teams Rooms to 650 rooms globally, creating standards and managing a global environment. Why IQVIA standardised on Lenovo Windows 11 MTRs for cost, supportability, remote management and user experience Deploying 200 rooms per year with a small core team through stri…
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Simon Dudley, independent consultant and with extensive former experience at Polycom, Lifesize, and Logitech, examines how customers, OEMs and resellers can navigate the increasingly commoditised video conferencing market. Simon and Tom discuss: • Why most video bars are “good enough” and what that means for differentiation • How ESG, financial tra…
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Irena Andonova, Head of Product for Teams Devices at Microsoft, discusses the evolution of Teams Rooms, Phones and Devices AI is transforming physical meeting spaces—supporting speaker attribution, voice isolation, and real-time summarisation, even in unscheduled in-person meetings. Voice and face enrolment enables accurate transcript attribution a…
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Microsoft Teams Monthly Update - September 2025 Malicious URL Protection for Teams Improved Organization Chart in Profile Card Control External Access by Domain for Specific Users and Groups 5 Unify Certified Contact Centers New Teams Desk Phone Transfer UI Touch Console Support for MTRoW Boards Browser Support for MTRoW Boards Sales, Service, and …
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Matt Hurst, Senior Director of Strategic Business Architecture at Ribbon, joins Tom Arbuthnot to discuss the significant changes occurring in telco infrastructure with AI, analytics, and automation. Matt clearly explains how Automation, Containerisation and AI work and apply in telco and also large enterprise infrastructure. The telecommunications …
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Tom Arbuthnot discusses Microsoft 365 Copilot adoption with Karoliina Kettukari, Head of Modern Work at OP Financial Group in Finland. OP Financial Group has licensed approximately half their workforce for M365 Copilot, with strong support from senior management and eager employee adoption. The organisation also utilises Copilot Chat for an additio…
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Bo Pintea from Huddly talks about the evolution of multi-camera setups and their role in creating more immersive and equitable meeting experiences. Bo shares insights from his Microsoft journey and current role at Huddly, covering: Why IP-based AV and edge AI are critical for scalable multi-camera deployments The science behind camera angles, spati…
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Leon Wright, Global Lead for Converged Communications at Microsoft, discusses how AI is transforming Teams Phone, telco partnerships and customer engagement. How AI is driving renewed interest in Teams Phone and enabling new productivity use cases The evolving roles of SIs and telcos in delivering scale and strategic value Why partners integrating …
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Prashi Badkur, Senior Product Manager Lead for Teams phone devices at Microsoft, talks about the evolving role of physical desk phones. Despite predictions that physical phones would disappear, there remains a strong demand for Teams phone devices across various industries, including healthcare, finance, and emergency services. Specific roles value…
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Alexander Ivanov, Senior Product Manager, Microsoft Teams explains how the Technology Adoption Programme (TAP) helps shape Microsoft Teams Android devices and drive quality. How TAP enables customers to test features early and influence product development The role of customer feedback in shaping Teams device experiences Why TAP is more than a prev…
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Microsoft Teams Monthly Update - August 2025 Microsoft Q4 2025 Earnings In-Car Teams Video Calls Trigger workflows using emoji reactions On-Behalf-Of Outbound Teams Phone Calls Change First Unify Certified Contact Center No more Paid Teams Metered APIs GPT-5 is here in M365 Copilot and more Summarise Email with Copilot Chat Improved M365 Copilot in…
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Jim Gaynor, Editorial Vice President at Directions on Microsoft, reflects on the evolution of Microsoft Teams and its shifting role in Microsoft’s strategy. How Teams evolved from a Slack competitor to a central productivity platform The impact of the pandemic on Teams adoption and scale Why Teams Premium is becoming the home for advanced features …
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Watch on YouTube. In this August edition of the Microsoft Teams Show, hosts Kristian McCann and and Tom Arbuthnot dissect some of the biggest Teams stories from the past month with the panel – from meetings on the move to AI that can see your screen. Mercedes Enables Teams Video Calls While Driving Teams meetings are now available on the go – but i…
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Neil Milliken, Global Head of Accessibility at Atos, looks at how accessibility is evolving in the enterprise—driven by AI, inclusive design, and upcoming regulation. Neil shares insights from over two decades in assistive technology and accessibility, including how mainstream tools like Microsoft 365 are increasingly embedding features that benefi…
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Mark Herbert (https://www.linkedin.com/in/herbertmark/), co-founder of Call2Teams (at Qunifi, acquired by Dstny) and now launching Haptap Call Manager, explores how partners are enabling Microsoft Teams Phone for SMB and mid-market. Mark shares industry insights from his Teams journey and working with UCaaS vendors and partners to bridge SIP trunks…
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Dave Hatz, VP of Machine Intelligence at CTI, a major AV integrator and events company, shares his journey from AV programming into AI leadership. How AI is reshaping the AV integrator’s role, from hardware-centric deployments to software-driven, experience-focused solutions The shift from complex, bespoke AV setups to scalable, software-upgradable…
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Hello Readers, I hope you’re well. Welcome to Episode 68 of the UCStatus Podcast. This episode features me (@randychapman), Mark Vale (@markvale) and Shawn Harry (@shawnharry). This week for a change I cultivated a list of Teams voice specific news and updates so Mark didn’t get bored . The list wasn’t that long so I added some room stuff at the en…
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Callum Moore is an Enterprise Product Manager for Microsoft Teams at a global organisation supporting nearly 400,000 users. Drawing on his experience across professional services, healthcare, retail, and banking, Callum shares practical insights into managing Teams at scale. • Client Health and Admin Tools: New Teams Admin Center dashboards are ava…
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Watch on YouTube. In this July 2025 edition of the Microsoft Teams News Show, co-hosts Rob Scott and Kristian McCann of UC Today are joined by Tom Arbuthnot (Empowering.Cloud) and an expert panel featuring Kevin Kieller, Ryan Herbst, and Josh Blalock. Together, they unpack a transformative month for Microsoft Teams, from sweeping layoffs to rapid C…
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Microsoft Teams Monthly Update - July 2025 Microsoft FY26 Skype for Business Server Subscription Edition GA Summarise transferred calls in Teams with Copilot Teams client health dashboard Teams client Silent Test Calls Teams Rooms Pro Portal Al Researcher and Analyst Agents GA Real-time voice is coming in M365 Copilot Events Thanks to Pure IP, this…
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Mary Jo Foley, celebrated tech journalist and current Editor in Chief at Directions on Microsoft, joins the podcast to delve into the rise of AI and Copilot at Microsoft and the ever-increasing pace of change. Mary Jo's journey from tech journalism to leading content strategy at Directions on Microsoft Insights into how enterprise organizations are…
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David Renfree, Manager of UC Sales Specialists at Colt Technology Services, and Jason Wyatt, EMEA Marketing Director at AudioCodes, discuss evolving operator services and how Colt is innovating in enterprise connectivity through their partnership with AudioCodes. Strategic Partnership: Colt utilizes AudioCodes Live Platform to enhance enterprise vo…
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Mehryn Corrigan, Microsoft Global Channel Sales lead, Microsoft Teams Rooms, discusses the evolution of Teams Rooms and AI and the future of meeting spaces. AV and IT Convergence: Exploring the integration of AV and IT in meeting room setups and how partners are evolving their roles AI in Meeting Rooms: Enhancements such as speaker recognition, AI …
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Dan Root of ClickShare by Barco offers insights into their new Microsoft Teams Rooms solutions and use of Microsoft Devices Ecosystem Platform ClickShare's new Android-based modular compute systems supporting Microsoft Teams Rooms and BYOD experiences How ClickShare integrates with existing ecosystems, providing flexibility and compatibility for di…
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Olly Henderson, VP of Product at Jabra, discusses the evolution of meeting room technology and what Jabra is focused on based on customer feedback and insights. Launch of Panacast 40 VBS: A new Android bar for enhancing small huddle rooms with affordable, high-quality AV solutions. Role of Edge AI: Utilising edge AI for optimal performance and less…
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Microsoft Teams Monthly Update - June 2025 Microsoft 365 Leadership Changes New Microsoft Teams 'Thread" Layout for Channels Teams Phone extensibility - Public Preview Remote collection of diagnostic logs from users' Teams clients Operator Connect Updates Immediate SBA Upgrade Required Microsoft Retiring Semi-Annual Enterprise Channel Teams Devices…
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Hello Readers, I hope you’re well. Welcome to Episode 67 of the UCStatus Podcast. This episode features me (@randychapman), Mark Vale (@markvale) and Shawn Harry (@shawnharry). This week we chat about Commsverse which is next week. There are, at the time of writing, still tickets to be had. Commsverse 2025 – Tickets We also had a short list of rece…
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Ritika Gupta, Microsoft Group Product Manager, delves into the power of AI in Microsoft Teams, focusing on recording, transcription, and intelligent recap. Ritika highlights the shift of recording and transcription from convenience to essential for AI capabilities like intelligent recap and Copilot. Overcome language barriers with Interpreter Agent…
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Watch on YouTube. In the June 2025 edition of the Microsoft Teams News Show, host Rob Scott from UC Today is joined by Tom Arbuthnot of Empowering.Cloud and a seasoned panel of experts for a fast-paced breakdown of what’s shaping the Microsoft Teams ecosystem. Fresh off his holiday and full of insights, Tom unpacks the biggest headlines from Micros…
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Chris Johnson, Senior Director, Android Product & Engineering for MDEP at Microsoft, sheds light on the intricacies of Android and the Microsoft Devices Ecosystem Platform (MDEP) MDEP's objective to deliver a secure, manageable Android OS tailored for enterprise environments How Microsoft collaborates with chipset vendors and OEMs to support device…
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Exploring Teams Phone Mobile with Virgin Media O2's Duncan Finlay Duncan discusses his extensive telecom experience and current role at VMO2, sharing insights into the integration of fixed and mobile technologies. We explore the significant benefits of Teams Phone Mobile, focusing on its seamless integration with Microsoft ecosystems to enhance cor…
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Microsoft Teams Monthly Update - May 2025 Microsoft Earnings FY25 Q3 – M365 Highlights Microsoft 365 news from Microsoft Build Office 365 / Microsoft Teams EU antitrust update 9 Microsoft Teams Roadmap Highlights Operator Connect and Teams Phone Mobile updates Microsoft Teams Rooms on Android updates Teams Devices updates Events Thanks to AudioCode…
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Kevin Kieller, EnableUC and Craig Durr, The Collab Collective, discuss their perspectives with Tom Arbuthnot live from Comms vNext, exploring how AI is reshaping workplace collaboration. Comparing AI developments across UCaaS platforms, Microsoft's Copilot, Zoom's AI companion, and Google's Gemini. How AI is evolving from a tool to a teammate, with…
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Patrick Burke from Gong shares insights on how they are using AI to maximise RevOps and how they use Numonix TRaaS to pull insights from Microsoft Teams meetings. Gong's evolution into a revenue AI platform, how it helps sales teams improve performance by integrating insights directly into CRM systems. Integrations with platforms like Microsoft Tea…
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Watch on YouTube. In this UC Today exclusive, host David Dungay is joined by Microsoft experts Tom Arbuthnot, Kevin Kieller, Amanda Sterner, Ryan Herbst, Satish Upadhyaya, and Tom Halards for the highly anticipated Microsoft Teams Monthly Update. With Microsoft’s staggering quarterly results and a raft of new Teams innovations, this conversation ta…
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Tom Arbuthnot talks with Reto Schadegg, Global IT Infrastructure Manager at SCOR, about how they rolled out 200 Microsoft Teams Rooms across 35 countries in just 90 days. SCOR's delivered a rapid global deployment by leveraging prior standardization and planning. Neat Bar Pro was selected after hands-on testing, becoming the core device for most ro…
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Tom Arbuthnot chats with Michael Levy, CEO of Numonix, about what it really takes to deliver compliance-grade recording in Microsoft Teams. Compliance recording is centrally managed, encrypted, and built to meet regulations like GDPR and MiFID II. Microsoft certification requires rigorous audits, financial commitment, and ongoing platform alignment…
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Microsoft Teams Monthly Update - April 2025 Teams clients older than 90 days will be blocked​ General Channel is back​ Detect sensitive content screen shared in meetings​ Share PowerPoint control with all presenters​ New Unify Contact Center to Microsoft Teams Integration model​ Enforcement of Teams Phone license checks for Extend Contact Centres a…
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Tom Arbuthnot is joined by Microsoft’s Evie Grimshaw to dive into bookable desks in Microsoft Teams and how they fit into the broader solution with Microsoft Places. Bookable desks work with existing Teams devices and software—no new hardware or installs are needed. Bookable desks supports end-to-end booking, from remote reservations to automatic i…
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Tom Arbuthnot speaks with Adam Holtby, a Principal Analyst at Omdia, about the evolving landscape of Teams Phone Mobile, mobile UCaaS integration and its strategic impact on organizations. Discussion Points: Challenges: Tom and Adam discuss the slow adoption of mobile UCaaS, highlighting the need for better integration between cellular networks and…
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Hello Readers, I hope you’re well. Welcome to Episode 66 of the UCStatus Podcast. This episode features me (@randychapman), Mark Vale (@markvale) and Shawn Harry (@shawnharry). This week we have a ton of stuff to cover off the back of Enterprise Connect 2-25. There’s usually a lot of stuff revealed at EC and this year was no exception. I had a list…
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Matt Peers, the Global COO of Pinsent Masons, shares his insights on the adoption of modern work technologies, particularly AI and Microsoft's Copilot, within the legal sector. Matt discusses his professional journey, including his experiences as both a CIO and COO in prominent legal and professional services firms. He focuses on how he's led effor…
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Watch on YouTube. Join David Dungay and co-host Tom Arbuthnot as they welcome a power-packed panel of Microsoft Teams experts—Josh Blalock, Graham Walsh, Ryan Herbst, and Kevin Kieller—for April’s can't-miss Teams Monthly Update. From AI agents that think for you to game-changing integrations, this episode dives deep into the updates reshaping the …
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In this episode, we’re joined by Greg Baribault, who leads the HP business and brings a 26-year legacy from Microsoft, offering unique insights into the evolution and future of collaborative technology. Greg reflects on his transition from Microsoft, where he worked across Exchange Server, Skype for Business, and Microsoft Teams, to leading hardwar…
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Scott Plette, Partner Group Program Manager for Teams Calling and Premium shares his insights into how the Queues app is offering new capabilities and value to customers. How Queues App is enhancing team collaboration, managing customer calls, and providing reporting and insights Upcoming features include shared call history, integration with Micro…
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