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Scaling Partner Management of Teams Phone in SMB and Midmarket

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Manage episode 497206607 series 3434773
Content provided by Tom Arbuthnot. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tom Arbuthnot or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Mark Herbert (https://www.linkedin.com/in/herbertmark/), co-founder of Call2Teams (at Qunifi, acquired by Dstny) and now launching Haptap Call Manager, explores how partners are enabling Microsoft Teams Phone for SMB and mid-market.

Mark shares industry insights from his Teams journey and working with UCaaS vendors and partners to bridge SIP trunks into Teams. He gives a demo of Haptap Call Manager (https://www.haptap.com/), a cloud-hosted management tool for simplified management of Microsoft Teams phone services.

  • The evolving Teams Phone opportunity in SMB and mid-market • How AI and Copilot are driving interest in Teams Phone
  • The challenges partners face managing voice at scale
  • Haptap’s approach to multi-tenant Teams Phone management
  • Why Dstny backed Haptap as an innovation-led startup within the group
  continue reading

126 episodes

Artwork
iconShare
 
Manage episode 497206607 series 3434773
Content provided by Tom Arbuthnot. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tom Arbuthnot or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Mark Herbert (https://www.linkedin.com/in/herbertmark/), co-founder of Call2Teams (at Qunifi, acquired by Dstny) and now launching Haptap Call Manager, explores how partners are enabling Microsoft Teams Phone for SMB and mid-market.

Mark shares industry insights from his Teams journey and working with UCaaS vendors and partners to bridge SIP trunks into Teams. He gives a demo of Haptap Call Manager (https://www.haptap.com/), a cloud-hosted management tool for simplified management of Microsoft Teams phone services.

  • The evolving Teams Phone opportunity in SMB and mid-market • How AI and Copilot are driving interest in Teams Phone
  • The challenges partners face managing voice at scale
  • Haptap’s approach to multi-tenant Teams Phone management
  • Why Dstny backed Haptap as an innovation-led startup within the group
  continue reading

126 episodes

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