Transform your retail fine jewelry business into a thriving customer focused haven. This podcast delivers actionable strategies for mastering jewelry sales, deepening knowledge on diamonds, gemstones, jewelry settings, precious metals, jewelry store branding, leadership, management and jewelry store marketing. You will learn how to attract jewelry buyers, how to communicate with them in a manner that builds trust by truly understanding their needs. With 45 years of retail jewelry experience ...
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Retail Jewellery Podcasts
thelotco business podcast is dedicated to helping businesses in the fashion, retail and design industries not just survive but also thrive!! It’s a show that brings you tips, tricks and strategies to help you as an entrepreneur start, manage, and grow your creative business. If you are a small business and feeling stuck on what to do next or how to actually kick start your idea, then tune in for some straightforward, practical business advice as well as interviews with inspiring females in t ...
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The Jewellery Pod is the first Gem and Jewellery podcast of the Middle East & India. The host Krishna Raj is a Certified Diamond Graduate and a Jewellery insider based in Dubai, UAE . He brings up the experience and knowledge of amazing Educators and specialists, business owners, designers and anyone who contributes to the industry on this platform. The emphasis is on innovation, embracing technology, unlearning and adapting with a fresh sustainable approach.
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There will be lots of tips for you to try in your own business. Advice on marketing, selling and making your jewellery, using tools and materials for you to become a better jeweller. Learn about our mistakes and how we overcome them. Andrew is a leading authority on jewellery tools, techniques and the world's local jeweller having spent the last 35 years in jewellery retail, repair and manufacturing and he really knows a thing or two. Louise has a long background in retail and healthcare man ...
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Warren Parker-Mills takes you ‘behind the scenes’ of the Fashion Industry. Meet some truly inspirational Designers, Brand Owners, Buyers and visionaries that talk openly, about what it’s like to work and operate in one of the World's most ruthless and competitive industries. Listen to their stories, successes and what they’re doing now to change Social attitude, in order to take the Fashion Business…into a NEW era. Voiceover by www.delaross.com BEHIND THE BRANDS was produced in association w ...
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Jagged with Jasravee : Cutting-Edge Marketing Conversations with Thought Leaders
Jasravee Kaur Chandra
“Creative thinking takes place neither inside the box nor outside the box, but at the edge of the box.” Free-flowing, long-form conversations about marketing, branding, innovation, consumer behaviour and trends. Conversations that ignite new ideas. Ideas with rough, sharp edges ! These conversations with thought leaders discuss best practices, trends, case studies and insights on topics ranging from strategy planning, brand building, marketing strategy, communication strategy, digital market ...
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Throughout The Female Creative Talks, I will be bringing you interviews with incredible female entrepreneurs talking about their highs, lows and everything in between! When starting my business, I wanted to hear stories from women who were like me. I wanted to hear how these women juggled motherhood and business or working full time and business as that’s what I could relate to however all I could find were stories of women earning a fortune, having given up their full-time corporate job to ...
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From Beanies to Bestsellers: How Acorn Kids Grew a Seasonal Niche into a Year-Round Brand
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46:34Send us a text A Melbourne winter. A real gap in kids’ wool headwear. A founder with a finance brain and a product heart. That is how Acorn Kids began. In this episode, Fiona Savaris shares how a winter beanie line turned into a year-round headwear brand that stockists love, why wholesale still wins for volume, and how she just launched swimwear by…
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Why Your Product Isn’t the Most Important Part of Your Product Business.
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9:40Send us a text Your product might be beautiful, high-quality, and everything your customer needs… but here’s the truth: that alone isn’t enough to grow a profitable business. In this episode, I’m diving into the mistake so many founders make, putting 99% of their energy into the product itself and forgetting the bigger picture. Because while your p…
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Perseverance, Passion and Desire To Build A Unique Jewellery Brand- With Vania Truchsess.
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46:53Send us a text What if one partnership could change your entire brand trajectory? Meet Vania Truchsess—Venezuelan-born, New Zealand-based jewelry designer whose handmade pieces landed in Karen Walker stores and unlocked a flywheel of credibility, stockists, and DTC growth. In this episode, we cover: How Vania went from babysitting to building a han…
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135 - Maria Bailey on Marketing Strategies to Win Over Today’s Trillion-Dollar Moms
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55:28“Moms buy everything.” From Gatorade to SUVs, they drive 85% of purchases. Time for marketers to wake up. Maria Bailey has built a powerful career at the intersection of media, business, and marketing. Recognized as the foremost authority on marketing to moms, she is also a leading voice in influencer engagement. Named by Ad Age as “One of the Must…
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From First Trade Show Nerves to 6 New Stockists: Inside Mennie Brand’s Melbourne Life & Style Debut (Costs, Leads, Follow-Up Wins + What We’d Do Differently)
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35:29Send us a text Andrew from Mennie Brand is back for part two, and we’re cracking open the real trade show debrief from his first time exhibiting at Melbourne Life Instyle. We talk expectations vs reality, what actually moved the needle (hello, SMS follow-ups), and why visuals + storytelling at your stand matter more than you think. Andrew shares ha…
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134 - Jasravee Kaur Chandra on How Do You Make Content That Converts in Seconds?
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4:14AI assistants don’t list. They recommend. Write content that is the answer — or stay invisible. AI lifts content with clarity, structure, and decision utility. Nothing else. If your page can’t deliver 3 takeaways in 5 seconds, AI won’t lift it. AI Chooses Winners. Are You One of Them? AI assistants are not listing options. They are recommending ans…
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Abundance vs Scarcity Mindset: How to Shift and Grow Your Product Sales
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18:11Send us a text Abundance Mindset Isn’t Woo — It’s Your Business Superpower Is “abundance” just another fluffy buzzword? Nope. In fact, your mindset may be the difference between giving up on your product business too soon or building one that actually pays you. In this episode, I’m breaking down: What abundance mindset really means (hint: it’s not …
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From Factory to Front Door: The Realities of Freight & Logistics for Product Businesses
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38:39Send us a text If you’ve ever felt like freight is a dark art shrouded in mystery, you’re not alone. In this episode of thelotco Business Podcast, I sit down with Christine Kanin from Pivot Freight Solutions to unpack (pun intended) the real world of freight and logistics and why getting it right can save your product business thousands of dollars …
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133 -Ambi Parameswaran on Marketing Mixology: Four Essential Ingredients for Marketing Success
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50:19Ambi Parameswaran discusses the four essential ingredients for marketing success, comparing it to mixology. Marketing success is like mixology, requiring a careful blend of essential ingredients. Branding isn’t reserved for companies with massive ad budgets. As Ambi Parameswaran says: “Whether you like it or not, you are a brand.” A Bhopal spice ma…
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Inside the Trade Show Trenches: What Really Went Down at Recent Australian Trade Shows
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19:41Send us a text In this episode, I’m giving you the ultimate insider scoop from the recent Australian trade show circuit Life Instyle, Reed Gift Fairs, and AGHA. Whether you were there, thinking about exhibiting next time, or wondering what the heck goes on behind those branded stands, this one’s for you. From the buzz on the floor and real sales nu…
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132 - Jasravee Kaur Chandra on Is Your Creativity Insight-Fueled or AI-Fueled?
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7:57Can AI Feel What Humans Feel? Why Insight Still Wins This video by Jasravee explores why human consumer insight remains more valuable than AI in understanding market needs and driving meaningful business decisions. Highlights 🧠 AI lacks the emotional intelligence to fully grasp nuanced human behaviors and motivations. 📊 Consumer insight leverages r…
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Why Reviews Matter More Than You Think And How to Actually Get Them
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12:34Send us a text Let’s talk about one of the most underrated, powerful tools in your business toolkit REVIEWS. They cost you nothing but can absolutely skyrocket your credibility and sales. And yet… so many of you forget to ask for them, or don’t know how to use them to their full potential. Sound familiar? In this episode, I’m diving into: Why revie…
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From Burnout to Bold Moves: How Lucy From Mink and Me Transformed a Rural Retail Store.
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56:16Send us a text In this raw and refreshing episode of thelotco Business Podcast, I chat with Lucy Moss founder of Mink and Me, a vibrant lifestyle brand that blossomed from a tiny rural shop into a bold online store and now a budding wholesale business. Lucy shares her incredible 10-year journey, starting from a collaborative store in Coonamble (yep…
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They're Not Just Buying Jewelry, They Are Buying a Feeling
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18:47Your customers aren’t just buying a diamond, a necklace, or a bracelet, they’re buying a feeling. A memory. A moment. An experience. In this episode of Your Jewelry Coach, I share a story that every retail jeweler needs to hear about a missed connection, a customer who walked away, and what happened when a different approach was made with a positiv…
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The Unboxing Experience That Keeps Customers Coming Back
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11:19Send us a text If you’re still shipping your gorgeous product in a plain satchel with an invoice and a whisper of bubble wrap… we need to talk. In today’s episode of The Lotco Business Podcast, I’m diving into one of the most underestimated but high-impact opportunities you have as a product-based business owner: the unboxing experience. Your packa…
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131 - Michael Sheldrick on the Journey From Purpose to Proof: The Social Impact Playbook for Brands & Businesses, the Global Citizen Way
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1:11:53Idris Elba credits much of his advocacy approach to learning from Michael Sheldrick emphasising the importance of using one’s platform for meaningful causes. This conversation between Michael and Jasravee Kaur Chandra explores how brands and businesses can follow this example by integrating advocacy into their core strategies. Highlights 🎭 Idris El…
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Secret Language of Diamond & Gemstone Shapes
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34:57Unlock the hidden psychology and symbolism behind every diamond & gemstone shape to transform your jewelry sales conversations. Discover the fascinating stories, ancient meanings, and customer psychology behind diamond cuts that most jewelry salespeople never learn but you will and you’ll have an edge over your competition if you listen. This episo…
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Why A Salespersons Opinion Hurts More than Help
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15:33Most jewelry salespeople think giving their opinion is helpful during a presentation but it’s actually one of the fastest ways to lose trust, miss the real needs of your customer, and kill long-term business. In this episode, I’ll show you why offering your personal preferences, even with the best intentions, often backfires, leaving customers seco…
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The 7 Essential Systems Every Profitable Product Business Needs.
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17:09Send us a text In this episode, I’m pulling back the curtain on what really builds a thriving, profitable product-based business—and spoiler alert—it’s not just more Instagram reels or new packaging. After decades in this industry, from fashion lecturer to founder, and coaching hundreds of creative entrepreneurs through my Roadmap to Profit program…
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The Riches Are in the Niches: Why Your Jewelry Brand Needs to Stand for Something
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7:26Trying to sell everything to everyone? That’s thefastest way to be forgotten. In this episode of Your Jewelry Coach, you’ll learn why having a clear niche isn’t limiting, it’s the key to standing out,building loyalty, and actually enjoying what you sell. Learn why generalists get ignored, how to find what youwant to be known for and hear suggestion…
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How Much Does a Trade Show Actually Cost? Mennie Brand’s First Life Instyle Experience
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37:21Send us a text In today’s episode, I’m joined by Andrew from Mennie Brand—an art-inspired sock label that’s grown from humble garage beginnings to a wholesale brand with over 30 stockists and counting. We recorded this before Andrew exhibits at his first-ever trade show: Life Instyle Melbourne. And let me tell you—we go deep on what it really takes…
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130 - C K Venkataraman on How Tanishq Rewrote Luxury Indian Retail
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53:42Titan’s MD, C K Venkataraman, explains how Tanishq won over Indian customers by combining classic jewellery styles with innovative marketing and business thinking. Highlights 💍 Bridging Tradition and Modernity: Tanishq successfully blended traditional Indian jewellery aesthetics with contemporary designs to appeal to a wide range of customers. 💖 Em…
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When Your Brand Feels Off: The Real Reason You’ve Stopped Showing Up
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9:33Send us a text Ever looked at your brand and thought, “This just… doesn’t feel like me anymore”? Yep, same. In this episode, I take you behind the scenes of my own rebranding wake-up call (hello five-year-old podcast cover 👋) and guide you through the emotional, visual, and strategic impact of being out of alignment with your brand. Whether your pr…
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10 Trade Show Mistakes That Are Costing You Sales (And What to Do Instead)
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11:19Send us a text If you're investing time, money, and energy into exhibiting at a trade show, the last thing you want is to walk away with zero results (or worse… minus dollars and dashed confidence 😬). In this episode, I break down the 10 biggest mistakes I see brands make when preparing for—and showing up at—trade shows. Whether it's your first sho…
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How to Add a Digital Income Stream to Your Product Biz
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17:18Send us a text This week, we’re rewinding a very popular episode of the podcast—and trust me, it hits even harder right now. If you’ve ever thought about adding a digital layer to your product-based business—or if you’re quietly wondering what’s next for you beyond the stockroom or sales floor—this episode is a must-listen. I’m diving into why digi…
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5 Reasons Your Brand Identity is Costing You Sales
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8:19Send us a text Let’s get one thing straight—your branding is not just about a cute logo or a pretty Instagram grid. If your product isn’t flying off the shelves (real or virtual), it’s time to look at what your brand is really saying. In this juicy episode, I’m pulling back the curtain on why a misaligned brand identity could be the thing standing …
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129- Santosh Desai on Future of Everything - Masterclass on Branding, Culture, Tech, Change, India, Gen Z
2:20:53
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2:20:53This masterclass by Santosh Desai explores the intricate relationships between branding, culture, technology, change, and the future, specifically within the Indian context. It offers insights into navigating the evolving landscape and understanding the forces shaping India’s future. Highlights 🚀 Comprehensive Overview: Covers branding, culture, te…
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From Garage to Cult Retail: The Story Behind Natural Supply Co’s 10-Year Evolution.
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47:22Send us a text In today’s episode, I’m joined by two of the loveliest humans—Sarah and Celeste from Natural Supply Co. These two are not only the co-founders of one of Geelong’s most beloved retail stores, but they’ve also built a beautiful, values-led business that’s stayed true to its roots while growing sustainably. We talk about: How their frie…
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Contrast Is Queen: The Overlooked Secret to Higher Sales, Scroll-Stopping Brands, and Killer Conversions
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15:43Send us a text In this solo episode, I’m diving into something I’m wildly passionate about—contrast. Whether it’s your website, your Insta tiles, your packaging, or your trade show banners… if your brand blends in, it’s losing money. Full stop. I see this all the time inside my programs and with 1:1 clients—gorgeous products or stunning stores that…
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Building Credibility and Visibility – A PR Guide with Gloria Chou
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25:56Send us a text Feeling like your brand is stuck in Instagram limbo, screaming into the algorithm void? Enter: PR badass Gloria Chou. In this game-changing episode, we break down how to actually get seen, featured, and taken seriously—without spending a cent on ads or needing a Kardashian-level follower count. I chat with Gloria about the difference…
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Retail, Reimagined: The Story Behind Pre Loved Geelong with Lou Hammer
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38:26Send us a text In this episode, I sit down with Lou Hammer, the powerhouse behind Pre Loved Geelong—a thriving secondhand and consignment store that started as a pop-up hustle and now boasts a bricks-and-mortar location, thriving online sales, and a fiercely loyal community. Lou gets real about: 💼 Starting from scratch while juggling life, kids, an…
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128 - Melina Palmer on the Psychology of Why Prices Stick (or Fail). Can You Charge More—By Saying Less?
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55:10Melina Palmer, an applied behavioral economist, discusses how to sell to the brain, not just the buyer. Her core message revolves around understanding the subconscious drivers of purchasing decisions, emphasizing that price is often secondary to emotional and psychological factors. She uses the “cookie” analogy to illustrate how appealing to the su…
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From Sketch to Shelf: The Truth About Product Development with Millie Richards
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46:03Send us a text Ever had a product idea rolling around in your brain—or maybe sketched in your notebook—but no clue how to bring it to life? In this episode, I’m joined by the product development powerhouse Millie Richards, and let me tell you, this chat is a goldmine for anyone with dreams of designing a product that’s actually profitable (and does…
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Mastering the Messy Middle: Strategies for Business Growth
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22:10Send us a text Ever feel like you’re doing all the things in your business—posting on socials, packing orders, launching products—but STILL not getting the results you want? Yep. You're probably in the messy middle. Not a newbie anymore, but not scaling like a pro just yet. And let me tell you, this stage is real and it's where so many product-base…
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127 - Jasravee Kaur Chandra on Cracking the Gen Z Code - The First Truly Digital Generation
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9:23In this video Jasravee Kaur Chandra talks about cracking the Gen Z Code.Gen Z—digital natives, brand disruptors, and the most paradoxical generation yet. Born between 1995 and 2012, they are the first to grow up with unlimited internet access and social media shaping their worldview. But what makes them tick? Let’s dive into their mindset and why t…
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5 Critical Warning Signs You Need a New Marketing Approach
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14:06Send us a text Are you marketing your little heart out 24/7 but still hearing crickets when it comes to actual sales? Or maybe your traffic is fine but conversions? Not so much. If you're nodding along, this episode is your wake-up call. Today, I’m breaking down the 5 biggest signs your marketing strategy is completely broken—and giving you the pra…
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Overcoming Money Blocks: A Path to Entrepreneurial Success. Guest series episode 5 Carla.
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54:32Send us a text In this episode I interview Carla Townsend, a money mindset and success coach. We delve into practical advice for female entrepreneurs looking to overcome financial barriers, the critical role of money mindset in achieving business success, and how deep-rooted beliefs affect financial behaviors. Carla shares insights on identifying l…
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126 - Alpana Parida on Nykaa, Tanishq & Tiivra - How Brands Are Redefining Beauty, Biking & Jewellery in India
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1:00:09Alpana Parida is the Founder and CEO of Tiivra Ventures, a company that creates motorcycle helmets using new age materials like Carbon Fiber, Carbon-Kevlar, and other composites for passionate motorbike riders. She has over 25 years of experience in brand development, marketing, and merchandising working for brands like Nykaa, Tanishq, Amul etc.…
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From Dream to Design: How Kiralee Built Murkani Jewellery into a Global Brand
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47:52Send us a text 💫 In this episode of thelotco business podcast, I sit down with Kiralee, the brilliant mind behind Murkani Jewellery. From an idea that lingered in her mind for years to a thriving global jewellery brand, Kiralee shares the ups, downs, and surprising twists of her journey. 💍 We chat about: How Murkani Jewellery was born during Kirale…
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Unlocking Business Success: The Power of Mindset with Mandy Napier. Part 3 Guest Speaker Series
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37:41Send us a text Overcoming Self-Limiting Beliefs: An Interview with High Performance Mindset Coach Mandy Napier In this episode I interview Mandy Napier, a high-performance mindset and executive coach with over 14 years of experience. Mandy sheds light on the importance of understanding and overcoming limiting beliefs, offering insights into mindset…
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Mastering Wholesale & Retail: Business Lessons from Marmoset Found (Nareen Holloway)
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39:39Send us a text Building a Sustainable and Ethical Homewares Brand: An Interview with Nareen Holloway from Marmoset Found In this episode I interview Nareen Holloway, the founder of the homewares company Marmoset Found. Nareen shares her journey from working in streetwear retail to creating a sustainable homewares brand known for its long-lasting ce…
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From Art Teacher to Entrepreneur: The Mary Maker Studio Story Part 1 Guest Series
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43:47Send us a text Unleashing Creative Business Success with Brydie Stewart from Mary Maker Studio In this episode I chat with Brydie from Mary Maker Studio about the intricacies of turning creative passion into a profitable business. They discuss Brydie's journey from being an art teacher to founding Mary Maker Studio, a leading supplier of fiber arts…
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125 - Yves Boudreau on Google’s AI Playbook: How Businesses Can Win with Generative AI
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53:49This podcast episode features Yves Boudreau, a Google technology leader, discussing the transformative potential of generative AI, specifically large language models (LLMs), for businesses, particularly in marketing and brand management. Yves Boudreau is the Head of Sales Engineering - Retail ISV at Google. Yves is a seasoned professional with exte…
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Unleash the Power of Email Marketing And Triple Your Sales. Part 4 Series Retail
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26:48Send us a text Let's talk about the critical role of email marketing in driving sales and building customer relationships. We discuss the common pitfalls businesses face, such as neglecting email marketing in favour of social media, and then provide actionable strategies to enhance email effectiveness. Key topics include the importance of having a …
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Top 10 Things Successful Product-Based Business Owners Do To Win The Game. Retail Series Pt 3.
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14:51Send us a text Ever wondered what things product-based business owners do to get ahead? Have you ever tried to figure out what they have in common? After more than 25 years working with 100's of product-based businesses and successful entrepreneurs these are some characteristics I have noticed in common. Some of these are actions and some of these …
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10 Reasons Why You Need To Be On Shopify. Retail Series Part 2
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24:01Send us a text What platform should I use for my website? This is a question I see asked ALL the time. Now my answer is always Shopify if you are an eCommerce and product-based business. Listen in today to find out the 10 reasons why I believe SHOPIFY is the website platform for you if you are a product-based business or eCommerce store. And why I …
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Quick Ways to Boost Your Ecommerce Sales- Retail Series Drop Episode 1
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19:27Send us a text Retail Week Series Episode 1. Hands up if you want more sales? Whether that is selling more on your own ecommerce store (DTC) or selling wholesale there are 3 ways to increase your sales. Get more customers (new ones) Get the customers you have to buy more each time (AOV). Get the customers have to buy more often (frequency) Today I …
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5 Things You Must Include In Your Catalogue To Boost Conversion Rate (Part 4- Wholesale Series)
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15:24Send us a text Want to maximise conversions and get more buyers over the line and start stocking your range in their stores? Make sure you include these 5 things in your Wholesale catalogue. In this super quick episode I explore the five essential elements that can maximize your wholesale catalogue's sales. Learn about the key components that will …
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Sales Agent? Good Or Bad For Your Brand When Wholesaling (Part 3 Wholesale Series)
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19:08Send us a text This is a question I get asked quite a lot in my 'How to Wholesale' program. Should I work with a Sales Agent? How much % commission do they take? Where do I find them? And then BUT that is so much % off what I already receive for wholesaling?! Why would I do that? I don't have enough margin. Why would I use an agent? So here we go -…
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Unlocking Growth: The Power of a Stockist List on Your Website (Part 2 in Series Wholesale Week).
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7:37Send us a text The Importance of Listing Stockists for Retail Brands In this episode I share WHY brands need to make their stockist information easily accessible online. I discuss the benefits of having a stockist list, including higher sales rates, better customer experience, and the potential for positive links and backlinks to the brand's websit…
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