Transform your retail fine jewelry business into a thriving customer focused haven. This podcast delivers actionable strategies for mastering jewelry sales, deepening knowledge on diamonds, gemstones, jewelry settings, precious metals, jewelry store branding, leadership, management and jewelry store marketing. You will learn how to attract jewelry buyers, how to communicate with them in a manner that builds trust by truly understanding their needs. With 45 years of retail jewelry experience as a trainer, district manager, store owner and gemmologist, I'd love to share what I've learned along the way with you.