Best NLP Practitioner Podcasts (2025)

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NLP: A Powerful Set of Tools to Stop Cravings, Achieve Success, and Communicate Clearly (with Jeff Hall, NLP Master Practitioner) 44:06

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26d ago44:06

44:06

What if there were a tool you could use to quickly and easily improve your mindset, increase your success, and reframe the blocks that keep you stuck— without relying on willpower? (including those pesky food cravings?) That tool exists… and it’s called NLP (Neuro-Linguistic Programming). Tune into this convo as I explore NLP through the real, raw …

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432: Practitioner Stories: Coastline Academy Transforms Customer Support From Firefighters To Architects 23:45

5h ago23:45

23:45

Charles Sustaita, Director of Customer Support at Coastline Academy, joins Angelina and Martin to discuss the imperative for AI leaders to fully embrace AI as a transformative technology for business efficiency and connectivity. The discussion highlights the importance of analytics, translation, and the concept of agentic work in leveraging AI for …

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Can’t Shut Off Your Brain at Night? Try These 5 Strategies to Stop Racing Thoughts While Falling Asleep 16:27

3d ago16:27

16:27

Racing thoughts at night is super common, especially among high-achievers. If your brain won’t shut off at night — replaying conversations, planning tomorrow, thinking about work — this is for you: I share 5 strategies to calm your mind and fall asleep faster. In this episode, you’ll hear: Why racing thoughts happen (especially for high achievers) …

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261. Why Manifestation Isn’t Magic... It’s Just Good Subconscious Programming 27:47

3h ago27:47

27:47

Are you writing your affirmations 55 times a day and wondering why nothing's changed? Let me tell you something... Yes, manifestation techniques work, but not for the reasons TikTok tells you. It’s just good old subconscious programming. In today's episode, I'm breaking down the viral manifestation methods everyone on TikTok is obsessed with right …

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431: Metrics Obsession – Fixing Dysfunctional CX Measurement 37:45

7d ago37:45

37:45

Angelina is joined by VP, principal analyst Maxie Schmidt to dive deep into the phenomenon of metrics obsession in organizations, exploring why it happens, its symptoms, and how CX leaders can move from dysfunctional measurement practices to a culture of measurement mastery. Drawing on their keynote experiences and research, they discuss the impact…

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The Unseen Reason It Can Feel Hard to Eat Healthy (& What To Do About It) 22:02

8d ago22:02

22:02

Did you ever stop to think that your “normal” way of eating isn’t actually normal—it’s just what you grew up around? In this episode, we unpack how your childhood food environment silently shapes your adult nutrition choices, why “diets” feel so hard, and a simple framework you can use to make any meal more nourishing without counting, tracking, or…

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260. Why You’re So Hard on Yourself (and How to Finally Stop!) 27:51

3d ago27:51

27:51

How often do you end your day thinking, "I could have done more"? If you're a high achiever constantly pushing, criticising, never feeling like enough, I have news for you. It's your subconscious protecting you. That voice that says, "work harder, fix it, you're not there yet," isn't discipline. It's not your high achiever nature. It's a part of yo…

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430: How To Select A Journey Management Platform 28:24

18d ago28:24

28:24

Hot off the back of the recent publication of Forrester’s Customer Journey Management (CJM) Wave™, VP, principal analyst Joana de Quintanilla joins Martin Gill to talk all things CJM. We shifted the category name this time round from “journey mapping” to “journey management,” which reflects some tangible trends we’ve been seeing in the market.…

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Polyester & Fertility: The Hidden Connection No One Warned Us About 27:33

14d ago27:33

27:33

What if the underwear you put on every morning was quietly impacting your hormones, fertility, and long-term health? Polyester is everywhere — in leggings, underwear, sports bras, socks, pajamas — and new research shows its microplastics are showing up in semen, ovaries, placentas, and even umbilical cords. In this episode, we break down exactly ho…

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259. How to Protect Your Mindset When Your Growth Makes People Uncomfortable 35:42

17d ago35:42

35:42

"How am I supposed to protect my mindset when no one around me gets it?" I get this question at least once a week. Welcome to the stage of growth that no one prepares you for! When you start doing deep inner work, you'll be changing faster than everyone around you. You'll be healing, expanding, and suddenly the people closest to you are looking at …

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Using Logical Levels in Coaching: Interview with Sarah Makinde (Practical NLP Podcast 92) 56:41

16d ago56:41

56:41

Interview with psychologist and NLP Trainer Sarah Makinde about using the Logical Levels model in coaching, how she blends psychology and NLP, how she grew a successful Facebook community, and moreBy Andy Smith

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429: Practitioner Stories: Balancing Innovation And Trust With Forrester’s Izola AI 37:52

23d ago37:52

37:52

This week, Doug Washburn — Forrester's VP of product management — joins Angelina and Martin for a deep dive into how he helped launch Forrester’s Izola AI chatbot. Doug shares the organizational mindset, executive commitment, and rapid development cycles that helped Forrester bring a generative AI solution to market ahead of other research organiza…

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258. The Subconscious Pattern Behind Fresh Starts, New Plans, and Weekly Resets 20:07

24d ago20:07

20:07

In this episode, I’m breaking down one of the most common patterns I see in female entrepreneurs, the weekly reset, the new plan, the fresh strategy, the “I’ll start again on Monday” energy that feels productive but quietly keeps you looping in the same place. Subconscious Prompts: What feels unsafe about doing it today? What part of me doesn’t fee…

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Why High Achievers Stay Stuck: The 2 Trends Holding Them Back 13:28

25d ago13:28

13:28

You can have the best intentions, meal plan, and supplements — but if you’re relying only on discipline and willpower, you’ll keep hitting the same wall. Kaitlin unpacks the real reason high-achievers struggle to prioritize their health — and how to break free from the “I’ll start when things slow down” trap. If you’ve ever told yourself you’re too…

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428: Just Another Number? Introducing Forrester’s Total Experience Score 29:11

1M ago29:11

29:11

This week on the CX Cast, Forrester research director Rick Parrish joins Martin and Angelina to discuss Forrester's new Total Experience Score — a framework designed to unify brand and CX measurement. Tune in to hear why legacy metrics like Net Promoter Score℠ (NPS) and customer satisfaction (CSAT) are no longer sufficient, and how the Total Experi…

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257. What I Learned Studying the Subconscious Strategies of Business Giants like Hormozi, Bartlett, Beverley & Forleo 40:41

30d ago40:41

40:41

Do you ever ask yourself how some entrepreneurs make business look so simple? What is their secret? Is there something you’re missing? Well, in today's episode, I'm going to tell you all about the subconscious strategies that drive their business simplicity and growth. I'll break down what’s really happening beneath the surface for leaders like Ale…

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Powerful Homeopathy for Nurses: Lauren Briggs BSN, RN, HWNC-BC, HN-BC 36:17

25d ago36:17

36:17

"What is homeopathy? I think a lot of people confuse it with home remedies. And it's not necessarily home remedies. It is, not garlic and using turmeric and herbs. Rather, it's its own subset of medicine. It's an energetic medicine. So everything is ultra diluted in homeopathy. So they do take a mother tincture, or a natural substance, and will dil…

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Is Pickleball just a fad? 3 Reasons I’m Loving Pickleball (And Why You’ll Love It Too) 10:50

1M ago10:50

10:50

Is Pickleball just a fad? I don't think so! In this episode, I share 3 reasons I can’t stop playing (and why you should try it too). From easy movement that supports your joints to the surprisingly competitive energy it brings, you’ll see why this fast-growing sport has everyone talking — from 20-somethings to retirees. In this episode, you’ll hear…

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427: Volatility, Responsible AI, And Trust 28:49

1M ago28:49

28:49

Martin and Angelina welcome back VP Principal Analyst Enza Iannopollo to discuss the evolving nature of trust in CX — especially in the context of global volatility and the rise of AI. The conversation covers Forrester’s latest research on trust, actionable strategies for organizations, and real-world examples of responsible AI.…

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256. How to Stop Blaming Yourself When Business Gets Hard 30:46

1M ago30:46

30:46

You know that moment when business gets hard, sales slow down, ideas aren't flowing, motivation dips and your brain immediately goes "What's wrong with me?" In this episode, we're breaking down the blame cycle that keeps high achieving women stuck, why your subconscious defaults to self blame when uncertainty hits, and the critical difference betwe…

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Rx: Health — What to Consider (and Ask) Before Taking Medication 40:31

1M ago40:31

40:31

Listen in as Kaitlin pulls back the curtain on the modern medication mindset — and why so many prescriptions manage symptoms instead of addressing the root cause. She breaks down how to think critically about the medications you (or your loved ones) take, what questions to ask your doctor, and the long-term trade-offs few people consider — from dep…

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255. Why You Can't Get Clear On Your Next Business Move (And How To Finally Decide) 22:46

1M ago22:46

22:46

Can't get clear on your next business move? You're not alone. In this episode, I'm breaking down why hustling for clarity keeps you stuck in confusion and what's actually happening at the subconscious level when you can't make a decision. Spoiler: it's not a discipline problem. Clarity is a byproduct of safety, not hustle. I'll walk you through exa…

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425: Beyond Demographics – Transforming CX With Computer Vision, NLP, And Biometrics 33:41

2M ago33:41

33:41

Brendan Witcher, VP principal analyst, joins Angelina and Martin to discuss the evolving role of AI and data in CX. Brendan shares insights focusing on three key innovations: computer vision, natural language processing, and biometrics. The conversation explores how these technologies are shaping CX strategies, driving business outcomes, and redefi…

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Functional vs. Conventional Bloodwork: 2 Big Differences Your Doctor Isn’t Telling You 16:10

2M ago16:10

16:10

Ever wondered why your doctor says your bloodwork looks “normal,” but you still don’t feel great? In this episode, Kaitlin breaks down the two biggest differences between conventional and functional bloodwork — and why they matter for your long-term health. Learn how lab ranges are actually determined, why most panels are missing critical markers, …

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254. Why High Achieving Women Hold Back Their Full Potential: The Missing 30% 34:51

2M ago34:51

34:51

If you’ve ever felt like you’re showing up powerfully, but not fully, this episode will hit home. In today's episode I unpack the subconscious psychology behind the invisible gap between what you’re doing and what you know you’re capable of. I dive into why high performing women unconsciously hold themselves just below their edge, how your mind equ…

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Inside U.S. Food Laws: How Food Products are Not as Safe as You Think 54:35

2M ago54:35

54:35

If you're like most people, you probably assume if a food is on the shelf, it’s safe. In this eye-opening episode, Kaitlin unpacks how two pivotal U.S. laws—the 1938 Food, Drug & Cosmetic Act and the 1958 Food Additives Amendment—set the stage for today’s marketplace. You’ll hear how wartime chemical surpluses migrated into processed foods, why the…

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424: Live At CX Summit APAC, 2025 40:52

2M ago40:52

40:52

This week, host Martin Gill travels down under to Forrester’s CX Summit APAC in Sydney. Tune in to hear a series of quickfire discussions with Forrester analysts and CX industry attendees on topics affecting CX across Australia and the APAC region.By Forrester

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253. The 5 Hidden CEO Patterns That Stall Growth 26:10

2M ago26:10

26:10

Do you feel like the bigger your business grows, the heavier everything feels? In today's episode, I'm exposing the five hidden CEO patterns that are keeping your business stuck, and trust me, you're probably running at least one of them right now. I've watched countless entrepreneurs hit their first big months, then mysteriously collapse back down…

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Wellness Nurse Revolution: Alison Boser RN 49:25

2M ago49:25

49:25

Wellness Nurse Revolution: Alison Boser RN “Everybody wants their employees to be healthy, but being healthy…What does that mean? And that means different things to different people. It's not one size fits all. It's a really flexible, definition based on your stage of life, where you are. And I think an awareness of wellness as this sort of amorpho…

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Why Your Kidneys Hold the Key to Metabolic Health (with Dr. Sharma a Kidney Expert) 37:33

2M ago37:33

37:33

Did you know that your kidneys filter 50 gallons of blood every day? Yet most of us never think about them until something goes wrong. In this episode, I sit down with Dr. Sharma, an MD turned functional medicine expert, to uncover the critical connection between kidney health, metabolic health, and long-term resilience. We talk about: Why conventi…

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423: Culture Change — Messy, Meaningful, And Human 34:35

2M ago34:35

34:35

By Forrester

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252. Why Growth Breaks More Businesses Than Failure Ever Did 27:21

2M ago27:21

27:21

Everyone’s terrified of failure. But quite frankly it’s not failure that breaks most businesses, it’s growth. Failure feels familiar, predictable, even safe to your subconscious. Growth, on the other hand, demands more capacity, more identity shifts and more responsibility than most CEOs are wired for. That’s why so many plateau, sabotage, or colla…

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422: Educating Future CX Pros 23:14

2M ago23:14

23:14

Martin is joined by Debra Eddy, guest lecturer at University College London (UCL), to discuss how universities are preparing the next generation of CX leaders. Debra shares her journey from fast-moving consumer goods marketing to academia, and how UCL builds real-world skills and employability for students while adapting to changes brought by AI.…

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251. How to Stop Mistaking Busyness for Business Growth 20:45

2M ago20:45

20:45

Are you confusing busyness with growth? In this episode of The Subconscious Expert, I break down what I call the illusion of momentum why your brain rewards you for ticking boxes, even when your business isn’t moving forward. We’ll dive into the neuroscience behind false momentum, the subconscious thermostat that caps your results, and the identity…

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421: Change Management In CX – Why It Fails And How To Fix It 29:45

3M ago29:45

29:45

Martin and Angelina explore the role of change management in CX transformation. Drawing from Angelina’s latest research and Martin’s past experiences, they unpack why CX programs stall and how organizations can better embed change into their operations. The conversation covers emotional engagement, leadership, AI, and practical strategies for drivi…

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Ask Better, Do Better: 10 Prompts to Reset Your Health 14:57

2M ago14:57

14:57

Feeling stuck—even though you “know what to do”? In this short, introspective episode, I share 10 powerful questions to clarify your goals, pinpoint blockers, and choose the one habit that will move everything else forward. Grab a pen, hit play, and turn insight into action within 48 hours. In this episode, you’ll hear: (03:50) Priorities vs. routi…

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250. What Identity Work Actually Is (And Why Most People Get It Wrong) 23:05

3M ago23:05

23:05

Are you sick of hearing about identity work from every coach on Instagram who hasn’t got a bloody clue what it actually means? I’m feeling a bit Ted talky today, so buckle in! The affirmations stuck on your bathroom mirror, the “fake it till you make it” blazer, the recycled quotes… they’re not cutting it, are they? In today’s episode, I’m giving y…

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Replay: Volkswagen Group Australia Connects EX To CX 32:55

3M ago32:55

32:55

In 2019, former CX Cast co-hosts Sam Stern and Jenny Wise brought Jason Bradshaw, then Chief Customer Officer at Volkswagen Group Australia, to discuss customer and employee experiences. As Angelina notes in the introduction, Jason shares a brief autobiography that highlights where his passion for service began. The interview explores the connectio…

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Protect Your Energy: You Need Digital Boundaries 16:11

3M ago16:11

16:11

We all know we live in a world where ads, notifications, and endless scrolling are fighting for our attention — and winning. In this short but powerful episode, I share how digital dopamine drains (from social media, ads, and constant information overload) hijack your energy, increase stress, and cloud your focus. More importantly, I’ll give you si…

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249. Can You Really Rewire Belief Without 10,000 Affirmations? 26:05

3M ago26:05

26:05

Affirmations alone won’t rewire your subconscious and that’s exactly why so many high level business owners feel frustrated when they’ve been “doing the work” but still feel stuck. In this episode, I break down why affirmations by themselves don’t create lasting change, how the self-development industry has sold us a half truth, and what actually r…

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The Daring Power of Two: Midlife Women Entrepreneurs Enhancing Health Care- Jen Schroer BSN, RN, NC-BC and Angie Maguire BSN, RN, NC-BC 56:13

3M ago56:13

56:13

The Daring Power of Two: Midlife Women Entrepreneurs Enhancing Health Care- Jen Schroer BSN, RN, NC-BC and Angie Maguire BSN, RN, NC-BC Highlights Ah- Ha Moments Meet the Nurse Coach Duo: Jen Schroer and Angie Maguire as they share why they chose entrepreneurship and the Integrative Nurse Coach path to serve midlife women through preventative, acti…

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Carbs, Blood Sugar & The Truth Behind Weight Loss Part 1 40:19

3M ago40:19

40:19

You’ve probably heard it a thousand times: “Carbs are bad—especially if you want to lose weight.” And it’s true that our modern food supply is overloaded with processed carbs that damage your metabolism and wreck your waistline. But that’s not the whole story when it comes to weight loss, energy, and long-term health. In this episode, I break down …

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420: CX Stakeholder Management 18:33

3M ago18:33

18:33

Recurring CX Cast guest Su Doyle joins Angelina to dive into stakeholder management, discussing how to identify and prioritize stakeholders and various tools and strategies to engage them effectively. Su shares valuable insights on creating stakeholder personas and aligning metrics to drive collaboration and success.…

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248. The Real Reason Why You Can’t Stay Consistent 18:19

3M ago18:19

18:19

Ever bought that perfect planner thinking THIS time you'll finally follow through? Let me tell you exactly why you can't stay consistent – and gorgeous, it's not what you think. I'm about to blow your mind with something that goes way deeper than discipline or willpower. You know that frustrating pattern where you're perfect for a week, maybe a mon…

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The #1 Way Stress Is Blocking Your Weight Loss 16:23

3M ago16:23

16:23

Did you know it could be the reason your weight won’t budge? In this episode, I talk about the surprising connection between stress hormones, blood sugar, and your metabolism—and why you can’t ignore it if you want sustainable results. You’ll also hear why self-care Sundays aren’t enough, how stress sneaks into your daily routines without you reali…

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419: Rethinking Mobility Through Customer Experience 31:31

3M ago31:31

31:31

In this episode, Angelina and Martin dive into the evolving world of mobility, exploring how transportation systems — from EVs to mass transit — can be reimagined through a customer-centric lens. Joined by VP principal analyst Paul Miller and CX researcher Hannah Jachim, the conversation challenges traditional tech-centric narratives and emphasizes…

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247. Why You Always Feel Like There’s Never Enough Time (and How to Change It) 22:35

3M ago22:35

22:35

Do you ever feel like no matter how much you do, there’s never enough time? Your to do list grows, launches feel rushed, and even when you technically have space in your calendar, you still feel behind. In this episode, I reveals why time isn’t really the problem, your subconscious relationship with time is. I explains how your beliefs about time w…

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418: How Accurate Marketing Management Improves Customer Experience 19:48

4M ago19:48

19:48

How can marketing work with CX to improve customer experience? This week, Angelina sits down with senior analyst Brad Haag to dive into the world of marketing measurement and analytics. Brad shares how to accurately measure the impact of marketing efforts, the evolution of marketing mix modeling, and the role of data science in modern marketing str…

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Do You Really Need Salad to Be Healthy? What Most People Get Wrong About Salads 15:20

4M ago15:20

15:20

When you think of "healthy eating," what’s the first image that pops into your head? For most people—it’s salad. In this episode, I explore if salads are really a requirement for good nutrition, why fiber and whole foods still matter, and how you can make any salad taste better if you do want to enjoy them. In this episode, you’ll hear: 1:12 Why th…

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246. Your Internal Movie Is Keeping You Stuck (And That Proof You Want? It's Never Coming) 18:25

3M ago18:25

18:25

Are you sitting there waiting for proof before you raise your prices, launch that bigger offer, or actually show up at the size of your goddamn vision? Your internal movie is the exact reason you're stuck seeking evidence that will never fricking come. You might be telling yourself you're ready for bigger, ready for those 100K clients, ready to pla…