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Jen Weaver Podcasts

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Customer Support QA and Training: I deliver bite-sized episodes every two weeks that each dive into a single solution, showcasing the tech stacks and workflows top support pros use to tackle challenges and optimize their customer and team experience.
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Welcome to My Spoonie Sisters! If you're wondering what a "Spoonie" is, it’s a term lovingly embraced by those living with chronic illnesses, based on the Spoon Theory. It’s all about managing our limited energy (or “spoons”) while navigating life’s challenges. Each week, join us to hear from your "Spoonie Sisters" host, co-hosts, and our inspiring special guests as we share real-life stories, tips, and encouragement. Whether you're here to learn, connect, or feel less alone, you’ll find a s ...
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Move It or Lose It is a podcast about all things that Move the Mind, Body, Spirit and Soul. Your Host, Kathy Chester is an MS Warrior, Certified Personal and MS Fitness Trainer, Prenatal and Group Fitness Trainer. Having MS and Rheumatoid Arthritis and Epilepsy, Kathy brings insight and an inside view to how important MOVEMENT is to the Autoimmune community. We have fun guests and cover things that maybe others don't want to talk about regarding Multiple Sclerosis and other Autoimmune Diseases.
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Earn your OT CEUs by listening for free to our episodes, then logging into the OT Potential Club to take a quiz and earn a certificate. In each episode, we discuss new OT-related research and invite an expert guest to pull out actionable takeaways. Perfect for occupational therapists and occupational therapy assistants. Episodes are released every other week.
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Helping digital agency owners transform their business mindset so they can increase prices, work less, and grow profits. A weekly podcast where host Brent Weaver chats with today's most successful entrepreneurs running digital agency businesses in the web design, web development, and digital marketing industry. Brent also chats with high-profile entrepreneurs and other smart people that can help listeners grow their digital agency. Each interview deep dives into the emotional details of goin ...
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What Did I Just Read? is the podcast where best friends Holly and LA spill the tea on a new romance novel every week. From toe-curling chemistry to over-the-top drama, they break down all the steamy moments, swoon-worthy characters, and plot twists that will have you blushing (or maybe even fanning yourself). No genre is off-limits—whether it’s contemporary, historical, or paranormal, these two dive headfirst into every page-turner with no filter. Expect plenty of laughs, lots of sassy comme ...
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The Back Page: A Video Games Podcast

Samuel Roberts and Matthew Castle

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Games media writers Matthew Castle (NGamer, Rock Paper Shotgun) and Samuel Roberts (PC Gamer, gamesTM, TechRadar) talk about video games and their years covering them professionally. Our logo is by John Strike, and our theme tune is by Barry 'Epoch' Topping (@nostoppingepoch on Twitter). Hosted on Acast. See acast.com/privacy for more information.
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One year ago, we released an OT Potential Podcast episode exploring what AI could conceptually mean for clinical decision support. Fast forward to today—and AI chats have become a regular part of the decision-making process for many healthcare providers. In fact, OpenEvidence now reports that 40% of U.S. physicians use their platform daily. At OT P…
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This podcast is sponsored by Supportman, which connects Intercom to Slack and uses AI to give agents feedback and surface problems in real time. What does it take to turn everyday customer conversations into insights that guide the whole business? In this episode of Live Chat with Jen Weaver, I sit down with Andrew “Coach” Rios, a veteran support o…
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We, at OT Potential, keep hearing stories of more and more OTs teaming up with optometrists to provide vision remediation interventions. (Vision remediation focuses on retraining the eye and brain connection. This is in contrast to low vision therapy, which focuses on compensation and adapting the environment to maximize remaining vision.) The need…
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The drafts return! Four giant men compete to pick the best games on the Mega Drive (or Genesis, if you're American), SNES and Neo Geo across 8 categories – plus a 9th bonus category specifically for the Amiga. This week's music is from the Streets of Rage 2 soundtrack by Yuzo Koshiro and the Chrono Trigger soundtrack by Yasunori Mitsuda (not Rick A…
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Move It or Lose It | Episode 140 | Dr. Anthony Feinstein: How is Your Brain Treating You? Back with new insights and knowledge on cognitive struggles. Don't forget to like, comment, and subscribe for more episodes of the Move It or Lose It Podcast! 🎧 Want to know more about Dr. Anthony Feinstein? 💻 https://ims.utoronto.ca/faculty/anthony-feinstein …
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Ever wish your bag could calm a flare before it starts? We empty our real spoonie survival kits and show exactly how we plan for pain spikes, long waits, and the kind of detours that come with chronic illness. From compact pain tools to mood-lifting comforts, you’ll hear how we choose items that solve predictable problems—then scale up for travel w…
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Send us a text Holly & LA howl over Ali Hazelwood's latest book "Mate". Check out our episode on Bride as well, Season 2 Episode 2! Next book: Alchemy of Secrets by Stephanie Garber Have a book you want us to cover? Have any good recommendations to add to our Pain & Pleasure Wheel? Want to sprinkle us with compliments? FIRST, FOLLOW US! SECOND, lea…
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OTs and PTs compete in many ways. We can be found competing over: Patient time Who gets to bill which code on which day Recognition And scope of practice But, as looming outside forces like AI and decreasing reimbursement rates threaten our professions, it is critical to change our postures toward interprofessional collaboration. And, there is no P…
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Holiday joy doesn’t have to come with a meltdown. We open up about how to survive loud rooms, heavy schedules, and high expectations while living with chronic illness or limited energy. From early meal prep to quiet “time-out” routines, we share the small moves that make the season easier, calmer, and genuinely more fun. We get practical about paci…
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A snack can save your night—or sink tomorrow. We spin our community’s wheel of topics and dive into the art of balanced snacking for spoonies: how to crush cravings, steady energy, and keep flares at bay without giving up the foods you love. From salty crunch to chocolate fixes, we share the swaps and habits that actually stick. We start with prote…
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Games discussed: Dispatch, Absolum, The Séance of Blake Manor, Ninja Gaiden 4, Hell is Us. Then, Samuel butchering a bunch of Zelda quiz questions. It has to be heard to be believed. Hosted on Acast. See acast.com/privacy for more information.
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Move It or Lose It | Episode 139 Part 02 | Ralph Cortese: Hope in Recovery Strength that you didn’t know you had. Don't forget to like, comment, and subscribe for more episodes of the Move It or Lose It Podcast! 🎧 Want to know more about Ralph Cortese and Stroke Warrior Radio? 💻 Website: https://www.strokewarriorradio.com/who-we-are.html 📸 Instagra…
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When Kathy Chester lost her eyesight in one eye on Mother's Day over twenty years ago, she had no idea this would be the beginning of her journey with multiple sclerosis. As a former gym owner and lifelong athlete, her first instinct was to "run it out"—pushing her body harder in hopes of defeating the disease through sheer determination. Today, th…
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Occupational therapy assistants are the bedrock of treatment provision in many OT departments throughout the country. In fact, In large rural SNFs, around 58% of OT staffing minutes are by OTAs. And, in rural and underserved communities, about 48% of all Medicare outpatient therapy services are provided by OTAs. But, not enough continuing education…
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A deep dive on the demos we tried during Steam Next Fest, hopefully giving you a few things for your wishlist consideration. Samuel's games: Reanimal, Birdcage, Lumines Arise, The Killing Stone, Evil Egg, Skate Story, Ambrosia Sky, Cairn. Matthew's games: CiniCross, No More Work For Ito, Opus: Prism Peak, The Remake of the End of the Greatest RPG o…
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Move It or Lose It | Episode 139 Part 01 | Ralph Cortese: Hope in Recovery Strength that you didn’t know you had. Part 02 airs next week on Wednesday, October 29th! Don't forget to like, comment, and subscribe for more episodes of the Move It or Lose It Podcast! 🎧 Want to know more about Ralph Cortese and Stroke Warrior Radio? 💻 Website: https://ww…
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When life deals you a complicated hand of chronic illnesses, what do you do with it? For Erica Falco, the answer was clear – transform it into a mission of connection and hope for others walking similar paths. At just 30 years old, this former elementary school teacher navigates a complex medical reality that includes stage 4 endometriosis (found t…
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Heart disease is the most common serious chronic condition among adults. In fact per the latest report staggering 1 in 3 US adults received care for a cardiovascular risk factor or condition in 2020. The same report projects that annual inflation-adjusted health care costs attributable to cardiovascular conditions will nearly quadruple from $393 bi…
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Following our moderately good episode about games set in Britain earlier this year, we assemble a list of the 10 key games set in Japan. Did we get it wrong? Probably. Plus: a mini 'What We've Been Playing' episode about two recent download games we've been digging! This week's music is from the Persona 4 soundtrack by Shoji Meguro. Hosted on Acast…
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This podcast is sponsored by Supportman, which connects Intercom to Slack and uses AI to give agents feedback and surface problems in real time. What happens when budgets shrink, layoffs ripple across the industry, and leaders are asked to do more with less? This week on Live Chat, I sat down with Alisha Joseph, founder of Savvy Service Pro and cre…
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What happens when the medical establishment tells you your debilitating symptoms are "all in your head"? Dr. Diana Driscoll shares her journey from successful optometrist to disabled POTS patient and groundbreaking researcher. After a virus triggered debilitating autonomic dysfunction, she and her children faced severe health issues, prompting her …
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Hot take: I loved working in a Skilled Nursing Facility. Skilled nursing facilities are one of the highest paid settings for occupational therapy professionals. And about one-fifth of us work in one. But, work in one can have a bad rap. In today’s intro to SNF OT course, we’ll walk through the common challenges, and immense opportunities of working…
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Matthew has Covid! Poor chap. At least he got through all six seasons of Justified while recovering. Here are the games discussed this week: Silent Hill f, Ghost of Yotei, Baby Steps, No, I am not a human, Clair Obscur: Expedition 33 and the latest Golden Idol DLC. Hosted on Acast. See acast.com/privacy for more information.…
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Steve Lovelace didn't plan to share his recent health crisis on the Spoonie Sisters podcast, but sometimes the most powerful conversations happen unexpectedly. When Steve woke at 3:30 AM with unmistakable heart attack symptoms, he made a decision he now warns others against – driving himself to the emergency room. Despite his high pain tolerance de…
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Send us a text In this episode Holly & LA chat about the last and final installment of Brynne Weaver's Ruinous Love Trilogy series Scythe & Sparrow. Also check out our episodes covering both previous books in this series: Butcher & Blackbird and Leather & Lark . Have a book you want us to cover? Want to sprinkle us with compliments? FIRST, FOLLOW U…
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This podcast is sponsored by Supportman which connects Intercom to Slack and uses AI to give agents feedback and surface problems in real time. Ever leave a virtual meeting wondering why it felt flat, even though the content was solid? In this episode, I’m joined by Anders Boulanger, founder and CEO of Engagify and author of Engage First (coming Oc…
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Ever Googled your symptoms only to fall down a rabbit hole of doom and gloom? You're not alone. When Asmaa was diagnosed with multiple sclerosis in 2022, she desperately searched for someone who could tell her life wasn't over—someone who looked like her, talked like her, had a career, was getting married, but was 10 years ahead in their journey wh…
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It’s no secret that I believe occupation therapy is entering its prevention era. We are starting to leverage our skillset not after a terrible health incident has occurred, but at the first sign of trouble. As I imagine this not-too-distant reality, there is one deeply personal area that I am so eager to see us shift our energy toward: Cancer preve…
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Have you ever left your rheumatologist's office feeling like they were speaking an entirely different language? You're not alone. Medical terminology can be overwhelming, especially when you're newly diagnosed with rheumatoid arthritis and trying to make sense of your new reality. This episode brings together a remarkable panel of experts who offer…
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Artificial intelligence is rapidly transforming healthcare—and pediatric occupational therapy is no exception. This course aims to spark your imagination about AI’s potential to strengthen how we support child development. From enhancing your assessments with rich data to making interventions more accessible, AI holds promise for both clinicians an…
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Send us a text In this episode, we chat with author Yiming Ma about his debut novel These Memories Do Not Belong to Us - A constellation novel that dives into the different perspective of characters living through war, a pandemic, and the aftermath that follows when technology is introduced to share, modify, and ultimately monetize on personal memo…
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Move It or Lose It | Episode 137 Part 2 | Dr. Joshua Katz: Helping disrupt ideas about MS treatment Part 2 of a great conversation with neurologist, Dr. Joshua Katz about the MS treatments available and the breakthroughs being made. Dr. Joshua Katz graduated from Tufts University School of Medicine in 1992. He is the director of The Elliot Lewis Ce…
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Nutrition might be the most overlooked aspect of surgical recovery, yet it fundamentally shapes how quickly and completely our bodies heal. In this deeply practical conversation, the Spoonie Sisters welcome holistic nutritionist Jacqueline Lovett to explore the powerful connection between what we eat and how we recover. We dive into why protein bec…
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This podcast is sponsored by Supportman, which connects Intercom to Slack and uses AI to give agents feedback and surface problems in real time. “Consistent quality review, I think, is better than no quality review.” That’s the principle that guided Stacy Justino, Product Support Manager at PetDesk, when she launched a brand-new QA program for vete…
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What happens when a medical professional becomes the patient? Melissa Marquis—a nurse with over 25 years of experience in emergency preparedness—shares her remarkable journey from healthcare provider to autoimmune patient after being diagnosed with limited cutaneous systemic sclerosis following a frustrating 10-year search for answers. Drawing from…
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If you enjoy this episode, consider supporting us so we can make more Two Giant Men episodes just like it! As voted for by the listeners, we revisit Rockstar Vancouver's 2006 ode to high school life – as well as our own cursed teenage years. This week's music is from the amazing Bully soundtrack by Shawn Lee, which we neglected to talk about in the…
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What does chronic illness really look like when no one's watching? When the "I'm fine" mask slips away? The Spoonie Sisters gather for an unfiltered, emotional conversation about the reality behind the façade. This episode dives deep into what happens when medication stops working, when anger takes over, and when your body betrays you despite doing…
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Move It or Lose It | Episode 137 Part 1 | Dr. Joshua Katz: Helping disrupt ideas about MS treatment. Part 1 of a great conversation with neurologist, Dr. Joshua Katz about the MS treatments available and the breakthroughs being made. Dr. Joshua Katz graduated from Tufts University School of Medicine in 1992. He is the director of The Elliot Lewis C…
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Send us a text Holly & LA return from their summer hiatus to chat about Noel Stark's debut book Love, Camera, Action: A Novel, a story about finding love behind scenes Next episode Holly & LA close out Brynne Weaver's The Ruinous Love Trilogy with the third and final installment Scythe & Sparrow. Have a book you want us to cover? Want to sprinkle u…
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Have you ever been told that celery juice could cure your autoimmune disease? Or perhaps someone suggested that your joints aren't actually inflamed—they're just dehydrated? Welcome to the world of unsolicited health advice that every person with a chronic illness knows all too well. In this candid and often hilarious conversation, four women (Alis…
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School-based OTs is one of occupational therapy’s most distinct practice areas. The style of practice and the systems you work within, all take a mindset shift. Whether you just landed your first school OT job or are a seasoned professional looking to refine how you manage your days, this course will walk you through essential day to day considerat…
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What happens when chronic pain intersects with mental health? Our panel of chronic illness warriors tackles this question head-on, revealing the emotional landscape behind physical suffering and the mindset shifts that transformed their journeys. Meet Steve, living with rare and painful arachnoiditis, who found renewed purpose as an advocate after …
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If your QA process is just a checklist, you are wasting time, money, and customer trust. Today, I’m talking with Chloé Koers-Bourrat, Process and Productivity Manager, Support Operations at Smartly, who built a prevention-first QA program that turned a fast-growing ad tech team into a 97 percent-plus CSAT powerhouse. Chloé’s approach is simple but …
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