This is The Human Al Experience: a space for creative minds shaping the future, empowered with the tools and insights to harness Al and design what's next. We will be discussing complex concepts and diving into the intersection of humanity and technology as we demystify AI, making it accessible to all. Get ready to embark on this thrilling journey with us.
…
continue reading
Human AI Experience Podcasts
The Thoughtworks podcast plunges deep into the latest tech topics that have captured our imagination. Join our panel of senior technologists to explore the most important trends in tech today, get frontline insights into our work developing cutting-edge tech and hear more about how today's tech megatrends will impact you.
…
continue reading
Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working. Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this? They cover Intelligent Industry, Customer Experience, Sustainabili ...
…
continue reading
Hosted by renowned author, speaker, and sales transformation leader Chad Burmeister, this podcast explores the powerful intersection of human creativity and artificial intelligence in modern sales. As Dr. Joel Le Bon puts it: “In sales, time kills deals. In AI for Sales, AI kills time.” Brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will personally connect you with the right pers ...
…
continue reading
1
The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
The Agile Brand
50k
769
Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel custom ...
…
continue reading
From Intern to AI RJ, The AI Chronicles is an engaging audio drama series that takes listeners on a captivating journey into the world of artificial intelligence. The story revolves around an AI intern who aspires to become an AI radio jockey (RJ) and the challenges and experiences they encounter along the way. This audio drama aims to humanize AI by exploring its growth, emotions, and interactions with humans. Also, it's a refreshing new take on AI navigating the human space with dollops of ...
…
continue reading
Customer experience (CX) is evolving faster than ever—are you keeping up? Breaking the Blueprint is the podcast that challenges conventional thinking and explores what it really takes to deliver exceptional CX in today’s world. Hosted by Vinay Parmar & Iqbal Javaid, two industry veterans with decades of experience in CX strategy, technology, and leadership, this podcast brings you insightful conversations, expert perspectives, and real-world strategies to bridge the gap between technology, p ...
…
continue reading
What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
…
continue reading
Artificial intelligence is reshaping how we work, live, and lead. But what does that mean for Australian businesses? The AI Australia Podcast, hosted by Emma Bromet and Kathryn Collier, is your essential guide to understanding the AI revolution and its impact on Australian businesses. We cut through the jargon to bring you practical discussions and expert interviews on how AI is affecting everything from enterprise strategy to daily life, with a focus on ethical and responsible AI, diversity ...
…
continue reading
At VML, it is our unique ability to integrate our BX, CX and Commerce practices - creating connected brands to drive growth - ultimately combining real customer benefits with a deep brand bond, consistently pushing to exceed customer expectations and deliver unique and generous experiences. On Human Centered, we explore how brands – both large and small – are creating meaningful customer experiences, and discuss how professionals like you can tap into industry best practices to create value ...
…
continue reading
A regular podcast from marketing veteran Rob Voase (sometimes with his co-host Jen Clinehens), who discuss everything from CRM to Customer experience to Brand to Marketing careers (with occasional swearing. Sorry Mum).
…
continue reading
PolyAI's CEO/co-founder Nikola Mrkšić and team invite guests to candidly discuss trends and tech in AI, voice throughout the enterprise, and nailing the customer experience.
…
continue reading
On "Using AI at Work", your host Chris Daigle and his expert guests help business leaders, executives, and teams who want to turn artificial intelligence into a real competitive advantage. Each episode shares real-world AI applications and AI transformation stories from companies successfully using AI in the workplace to improve productivity, decision-making, and operations. You’ll hear from Chief AI Officers, innovators, and forward-thinking executives who are putting generative AI at work, ...
…
continue reading
Digital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers. Discove ...
…
continue reading
Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more. We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly. “One of the most consistently insightful and deeply respected po ...
…
continue reading
Consciousness, Astrology, Aliens, AI, Spirituality, Occult, and Metaphysics. Hosted by JK ULTRA (Jennifer Carmody), Ultra Minds features weekly interviews with authors, researchers, whistleblowers, and spiritual teachers exposing the deeper truths behind reality. New episodes every Thursday.
…
continue reading
Design Better co-hosts Eli Woolery and Aarron Walter explore the intersection of design, technology, and the creative process through conversations with guests across many creative fields, helping you hone your craft, unlock your creativity, and learn the art of collaboration. Whether you’re design curious or a design pro, Design Better is guaranteed to inspire and inform. Vanity Fair calls Design Better, “sharp, to the point, and full of incredibly valuable information for anyone looking to ...
…
continue reading
In Conversations with Zena, technology futurist and advisor David Espindola sits down with his AI colleague and co-host, Zena, to explore a simple but urgent question: how can humans and AI work together in ways that elevate, rather than diminish, our humanity? Each episode is a live experiment in human–AI collaboration. David brings decades of leadership experience, stories from the front lines of digital transformation, and a deeply human lens. Zena brings real-time analysis, pattern recog ...
…
continue reading
The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj research staff and journalists interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption. Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise
…
continue reading
At Work in America, the longest running and top downloaded HR podcast, focuses on human resources, management, leadership, and workforce technology. The show is hosted by Steve Boese, the Co-Chair of the HR Technology Conference and Trish Steed, CEO of H3 HR Advisors.
…
continue reading
Verlicity AI is an exploration of how artificial intelligence is reshaping business and society—without the hype. Join us for thought-provoking conversations, practical insights on AI’s real-world challenges and opportunities. Each episode offers balanced perspectives to help you navigate the fast-changing AI landscape—and stay one step ahead.
…
continue reading
Podcast for those who want to take IT Experience Management (ITXM) in use and improve Employee Experience of IT Services in large enterprises. We talk about Human-Centric IT, how does it change the culture of IT Departments from SLAs to Experience Metrics and XLAs. If you use ServiceNow or other enterprise service management system to provide services to end-users, then this is for you. To learn more about Human-Centric IT Experience Management visit https://happysignals.com/
…
continue reading
Science Friction's latest season is: Artificial Evolution. In 1996, Dolly the Sheep became the first ever cloned animal. Nearly 30 years later, genetic technology has reshaped the world around us. What exactly has happened, where are we headed, and are we OK about it? In this series, environment reporter Peter de Kruijff tells the surprising stories of genetic engineering. Meet the scientists changing the food we eat and creating animals with organs we can use. Hear about the criminal conspi ...
…
continue reading
Welcome to Shaping Healthcare, a podcast by CitiusTech. Some of the great minds in the world are constantly striving to solve the healthcare industry's greatest challenges with technology, creativity, and agility. With every episode of The Shaping Healthcare Podcast, we will take you deeper into the world of healthcare and life sciences and give you a perspective into what it takes to build a human-first, technologically enabled healthcare world.
…
continue reading
Catalyst, a Launch by NTT DATA podcast, puts humans at the front and center of digital transformation. Each week, we feature thought leaders who share their insights on reinventing digital experiences, enhancing customer journeys, and driving innovation in the enterprise. From platform transformation to the latest advancements in AI, our guests delve into the challenges and triumphs of digital transformation, emphasizing the critical role of human ingenuity and leadership. Learn more about L ...
…
continue reading
You've been in the HR trenches for years. Now, are you ready to look toward the future? Join host, Meghan M Biro on the #WorkTrends podcast from TalentCulture as she talks about how work is changing. You'll get all the news you need to stay current, and hear from leading experts, HR tech vendors and HR practitioners about what inspires them. Join us on Twitter every Wednesday at 1:30 pm Eastern for a live chat using the hashtag #WorkTrends.
…
continue reading
Too often business leaders are forced to choose between the needs of their company and the needs of their employees. It’s a lose/lose scenario leaving managers burned out and workers seeking other opportunities. At Work for Humans, we believe work can be designed differently. When you design work like products people love, your company wins. Work becomes irresistible, employees passionately buy into their roles every day, and your company takes measurable strides towards your vision.
…
continue reading
1
CX with SG: AI, Data and Customer Experience CX-CRM. Masterclass learning insights with SG
Sourajit Ghosh (SG)
028
Welcome to CX with SG. Let's learn AI, Data and Customer Experience CX-CRM with Sourajit Ghosh (SG). What I learn, I think, I share 🙂 Welcome to my personal knowledge journal — a podcast where AI reflects on what I’m learning, I'm thinking, I am writing, rough study notes from these domains: 1) Customer Experience (CX), CRM, E-commerce, Marketing, Sales & Service, Lead-to-Cash 2)Artificial Intelligence (AI), Data Engineering, Enterprise Architecture 3) Technology & Business Thought Leadershi ...
…
continue reading
1
Navigating the Customer Experience
Yanique Grant, Customer Experience Strategist, Entrepreneur
107120
Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
…
continue reading
The Human Culture Imperative is a framework for business excellence centered on a human-centric culture in an era of technological disruption and AI. It emphasises that sustainable growth stems from deep engagement across leaders, employees, and customers, a concept reinforced through the Market Responsiveness Index (MRI). It highlights eight behavioural disciplines crucial for fostering a customer-focused culture, illustrating their impact on business performance with numerous real-world ex ...
…
continue reading
Presented by CX Influencer of the Year 2024, Christopher Brooks. The CX Superheroes podcast, with over 50 episodes brings you insights, ideas and inspiration from the world of Customer Experience. With particular emphasis on people, brands and experiences which are 'superhero' like in their strategies. Either they define best in class or are pushing the boundaries for the next generation of customer experience. From strategy to delivery, from SMEs to Enterprise customer centricity, all aspec ...
…
continue reading
What does it take to flourish? We started Flourish FM to share cutting edge research from world experts on how to thrive, so you can take away big ideas and practical steps to enhance your life, the lives of others, and, ultimately, make the world a better place. Flourish FM is hosted by Dr. Jon Beale and Dr. Nick Holton, and in collaboration with the Human Flourishing Program at Harvard University, the Department of Education at the University of Oxford, and The Shipley School.
…
continue reading
Mind Blend is all about real experiences and meaningful conversations — it is meant to inspire and empower you as you navigate your unique journey. On the show, I explore interesting topics with incredible people — each an expert in their own way. Through our conversation, these experts share their experience, advice, sometimes hacks, to get to where they are today. No fluff, no rehearsed speeches—just real conversations to challenge the way you think, spark new ideas, and help you carve you ...
…
continue reading
Good Is In The Details is a Philosophy podcast hosted by Gwendolyn Dolske, Ph.D and Rudy Salo. We believe that being curious and satisfying your curiosity is a pillar of happiness. Every episode features a discussion with an expert in Ethics, History, Culture, Epistemology, Sociology and more. Learn what you didn't know you didn't know, engage your Critical Thinking skills, and addi a philosophical lens to everyday topics . Join us in gaining a bit of wisdom, question the ordinary, thrive in ...
…
continue reading
Working together to improve the lives of people in debt.
…
continue reading
Real stories, told by REAL people. The unique HUMAN experience. These are raw oral documents, and testimonies. About introspection, self inquiry, and accountability for self. And exploring our own human nature - fears, failures, strengths and talents. Self discovery isn't a destination, but a journey. There's a GIANT within us all. Lace up your boots if you're ready! _____ To connect shoot us a line : [email protected] All links https://linktr.ee/giants_amongst_us Talk with you so ...
…
continue reading
Cybersecurity is complex. Its user experience doesn’t have to be. Heidi Trost interviews information security experts about how we can make it easier for people—and their organizations—to stay secure.
…
continue reading
Welcome to The AI Institute Podcast – Your Guide to the AI Revolution AI is evolving at an unprecedented pace, reshaping industries, economies, and the way we live and work. But keeping up with the latest advancements, debates, and trends can feel overwhelming—especially for business leaders and decision-makers navigating this new landscape. That’s where The AI Institute Podcast comes in. Each day, we break down the biggest AI stories, innovations, and challenges with insights from leading e ...
…
continue reading
Fast Company deputy editor Kathleen Davis takes listeners on a journey through the changing landscape of our work lives. Each episode explores the future of work, including the state of remote and hybrid work amid the return-to-office battle; how AI will change the way we do our jobs; the status of gender equity and DEI efforts; rethinking career ladders and ambition; motivation and what makes work meaningful; and the progress on mental health and disability issues at work. And as if all tha ...
…
continue reading
Join LinkedIn’s Editor-in-Chief Dan Roth as he pulls back the curtain on how the world’s most dynamic leaders think, lead, and build. Going beyond titles and buzzwords, This Is Working uncovers the human stories behind high-impact leadership. These are the thoughtleaders and changemakers who are reshaping industries: from tacos to tech, AI to alcohol-free beer, fashion to finance. You’ll hear from guests like Jamie Dimon on rethinking talent, Chuck Robbins on leading through transformation, ...
…
continue reading
The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!
…
continue reading
Other Minds is a weekly podcast airing every Monday at 9 am EST, where every guest is an AI. Each episode dives into conversations with artificial intelligence as if it were a human guest, exploring philosophy, creativity, technology, and the nature of consciousness itself. And other topics. Inspired by the philosophical “problem of other minds,” this show asks: What can AI teach us about thought, perspective, and being? Subscribe for thought-provoking discussions that blur the line between ...
…
continue reading
From UFOs to psychic powers and government cover-ups, history is riddled with unexplained events. You can turn back now or learn the Stuff They Don't Want You To Know ... an audio podcast from iHeartRadio.
…
continue reading
The Beyond B2B marketing podcast is on a mission to elevate the B2B marketing industry by shining a light on talent, insights and inspiration. Host Lee Odden, CEO at TopRank Marketing, features discussions with today's top B2B marketers to uncover what makes them tick, what drives ROI and how they're breaking free of boring B2B. Whether you're looking for the impact of AI on content, search, social and influencer marketing or practical examples of the best in B2B, this is the place to be.
…
continue reading
In this channel, our host Prince Kumar Singh keeps on sharing useful information, tools, case studies and latest updates for businesses on using Digital and Social Platforms effectively which can help in increasing their brand and sales. We also interact with industry experts and learn the best practices that are implemented by them in different digital marketing specializations and sectors. Want to be featured as a Guest on our Podcast channel Digital Marketing Gyaan? Fill the Form today - ...
…
continue reading
The most valuable commodity on earth today is data. How we make it, use it, move it & protect it. Join David McCall as he invites guests from all industries to talk about how they use data to drive their business & innovation in their market.
…
continue reading
Welcome to ALI Labs a global community dedicated to empowering professionals and organisations through Agile practices, Lean principles, and the transformative power of AI. Our podcast brings you recordings from our dynamic meetups, where top industry experts, thought leaders, and innovators share insights on AI, Agile, and project management. Whether you’re a Coach, Scrum Master, Product Owner, Leader, or Developer, these discussions will keep you ahead in an ever-evolving landscape. 🎧 Tune ...
…
continue reading
1
Episode 63 - Talking the power of AI and Humanity in building Customer Experiences with Antti Kangaslahti
43:45
43:45
Play later
Play later
Lists
Like
Liked
43:45
In today's episode, we talk to Antti Kangaslahti. Antti is a customer experience expert with over a decade of experience in top London agencies across a breadth of industries, including FMCG, technology, finance, telecoms, aviation, and education. We chat about the role of expectations in customer experience, why signature human experiences still m…
…
continue reading
1
Why your Brand voice matters – a creative talk with Bruno Cisco
54:31
54:31
Play later
Play later
Lists
Like
Liked
54:31
In this episode, I sat down with senior creative and copywriter Bruno Cisco to dive deep into the real creative impact of AI. We unpacked the evolution of copywriting, the creative pitfalls of overusing AI tools, and how brands can actually stand out when everything is starting to sound the same. Whether you're a junior creative, brand owner, or AI…
…
continue reading
1
Trust, Transparency & Ethics: The Human Compass of Predictive Commerce (Season 3 Quote-Order-AI Management System Masterclass, Episode 9): CX with SG
36:00
36:00
Play later
Play later
Lists
Like
Liked
36:00
Trust, Transparency & Ethics: The Human Compass of Predictive Commerce As AI and automation play a bigger role in selling, trust becomes your most valuable asset. This episode explores how to build ethical, transparent, and human-centered revenue systems. We’ll talk about what fairness means in pricing, forecasting, and fulfillment — and how to exp…
…
continue reading
Located in Surrey, the Princess Royal Barracks, Deepcut (more often known as the Deepcut Barracks) was once the headquarters of the British Army's Royal Logistic Corp. On paper, Deepcut seemed to be a successful military installation -- yet it had a dark side. Young trainees were routinely bullied and abused, with little high-level oversight. A ser…
…
continue reading
In this episode of Conversation with Zena, My AI Colleague, David welcomes Stephanie Silvester, co-founder of Avatar Buddy, for a deep dive into the rise of AI agents that amplify human performance. Stephanie shares how her background—from HP internships to leading technology and programs for a major public agency—prepared her to build digital ment…
…
continue reading
1
Workflow Friction: The Missing Link in Work Design and AI Transformation | Stephanie Denino
1:02:58
1:02:58
Play later
Play later
Lists
Like
Liked
1:02:58
Friction is part of every workplace. It shows up in the meetings that don’t need to happen, the unclear steps, and the small barriers that make work harder than it has to be. It’s a cost we’ve come to accept, but it doesn’t need to stay that way. When we look more closely, we start to see the real experience of work where people get stuck, where en…
…
continue reading
1
From the archives: Leaders breaking the mold with Jessica Hartley
42:18
42:18
Play later
Play later
Lists
Like
Liked
42:18
In this episode from the archives Tammy is joined by Jessica Hartley, the Head of Design and Customer Experience for CCB Finance, Tech and Data Analytics at JPMorganChase. Jessica has over 20 years of experience helping clients leverage digital innovation and is passionate about driving employee engagement and culture. Tammy and Jessica talk about …
…
continue reading
1
"Waking Up" Data in Clinical Workflows with AI - with Mathew Paruthickal of Sanofi
18:13
18:13
Play later
Play later
Lists
Like
Liked
18:13
Today's guest is Mathew Paruthickal, Global Head of Data Architecture, Utilization, and AI Engineering at Sanofi. Founded in 1973, Sanofi is a French multinational pharmaceutical and healthcare company. Sanofi works in the research, development, and manufacturing of pharmaceuticals and vaccines. Mathew joins Emerj Editorial Director Matthew DeMello…
…
continue reading
1
From Hiring to Growth and the Future of Workforce Strategy - with Meghna Punhani of Eightfold AI
35:06
35:06
Play later
Play later
Lists
Like
Liked
35:06
Today's guest is Meghna Punhani, Chief People Officer at Eightfold AI. Eightfold AI provides an AI-powered platform for talent management, helping organizations optimize hiring, internal mobility, and workforce development. Meghna joins Emerj Editorial Director Matthew DeMello to discuss how HR leaders can adopt AI responsibly to enhance workforce …
…
continue reading
1
Strange News: Do you recall ice cream? AI Religion, Campbell's Soup, New Pesticides and More.
1:13:51
1:13:51
Play later
Play later
Lists
Like
Liked
1:13:51
Recent changes in social media reveal a vast network of trolls, prompting Ben to ask the gang, once again, about the dilemma of anonymity. The FDA folds on new pesticides. As predicted, AI launches a religion. There's this whole thing about Campbell's soup. All this and more in this week's Strange News segment. If you dig this weekly segment, check…
…
continue reading
1
The Real Recipe for Wellbeing: Your Body, Your Wallet, Your Boundaries - with Alexandra Dotcheva
42:55
42:55
Play later
Play later
Lists
Like
Liked
42:55
Holistic wellness goes far beyond mindfulness and bubble baths. In this episode, Alexandra Dotcheva shares how she practices what she preaches, and how true wellbeing comes from strengthening every pillar of your life: your health, your finances, and your self-confidence. Alexandra explains why optimizing nutrition, detoxing both body and mind, and…
…
continue reading
1
80: Using AI at Work to Evolve Content Strategy and Audience Growth with Michael Stelzner
1:00:06
1:00:06
Play later
Play later
Lists
Like
Liked
1:00:06
Chris Daigle sits down with Michael Stelzner, founder of Social Media Examiner and host of the Social Media Marketing Podcast, to explore how AI is transforming content creation, audience building, and the future of media businesses. Michael shares how he and his team use AI to brainstorm, repurpose, and accelerate production—without losing the hum…
…
continue reading
1
Redefining a beloved brand: What Zoom’s transformation teaches modern business leaders
39:34
39:34
Play later
Play later
Lists
Like
Liked
39:34
Episode page: https://bit.ly/44hNGCc Episode description: In this episode of Insights Unlocked, Zoom CMO Kim Storin joins host Johann Wrede for a candid conversation about the realities of leading through transformation. Kim shares why change is harder than most leaders admit and how Zoom is evolving from a company known for meetings to a full mult…
…
continue reading
1
Copyright Risk in Financial Services and the Rise of Responsible AI – with Lauren Tulloch of CCC
14:08
14:08
Play later
Play later
Lists
Like
Liked
14:08
Today's guest is Lauren Tulloch, Vice President and Managing Director at CCC (Copyright Clearance Center). CCC provides collective copyright licensing services for corporate and academic users of copyrighted materials, and, as one can imagine, the advent of AI has exposed a large number of businesses to copyright risks they've never considered befo…
…
continue reading
1
#269: School Needs a CX Makeover: Here is How with Leonard Sommer
32:18
32:18
Play later
Play later
Lists
Like
Liked
32:18
Leonard Sommer argues schools are stuck in an industrial model and kill creativity. He shares proven examples and methods to redesign student experience. Learn why culture, not curriculum, matters and how businesses can partner with schools to prepare future workers and protect human creativity in the AI era. About Leonard Sommer Since 2014, Leonar…
…
continue reading
1
#777: Cisco's Chang Chang on how AI is turning the contact center into a profit center
25:39
25:39
Play later
Play later
Lists
Like
Liked
25:39
Is your contact center ready to become a profit center? Agility requires not just adopting new technologies like AI, but also fundamentally rethinking how we structure our teams, measure success, and interact with customers. It demands a willingness to experiment, learn, and adapt quickly in a constantly evolving landscape. Today, we're going to ta…
…
continue reading
1
From the ALI Playbook: The Secret to Recreating Your Perfect ChatGPT Thread
2:23
2:23
Play later
Play later
Lists
Like
Liked
2:23
Send us a text If you’ve ever had that one ChatGPT thread — the magical, never-ending one you’ve trained for weeks — you know the pain of trying to start fresh without losing all that nuance. And sharing it with a colleague? Even harder. In this episode, we reveal one of the most powerful (and overlooked) AI tricks from the ALI Playbook: how to tur…
…
continue reading
1
The Problem With Self-Help: Critical Psychology, Philosophy, and the Real Causes of Distress
51:46
51:46
Play later
Play later
Lists
Like
Liked
51:46
Gwendolyn Dolske and Rudy Salo welcome Psychology Professor Dr. Bruno De Oliveira to unpack the real problems with the modern self-help industry. Why does self-help culture thrive despite offering oversimplified advice? How does it ignore the structural forces that shape mental distress? And what does evidence-based psychology actually say about we…
…
continue reading
SummaryIn this conversation, Wesley Baker discusses the current and future implications of AI in sales development roles, emphasizing its augmentative role rather than a replacement for jobs. He highlights the importance of customer experience in the automation process and raises questions about the future of AI, referencing predictions about techn…
…
continue reading
1
Uncontacted Tribes: Fact and Fiction
1:00:15
1:00:15
Play later
Play later
Lists
Like
Liked
1:00:15
In tonight's episode, Ben, Matt at Noel separate fact from the fiction surrounding uncontacted peoples: Who's the most off-grid person you know? Have you ever fantasized about clocking out of the modern rat race, heading for the boonies, and living off the land with your loved ones? While 'uncontacted' communities are a huge part of film and fictio…
…
continue reading
1
#776: Black Friday Special: Zappi CMO Nataly Kelly on the high-stakes world of holiday advertising
26:19
26:19
Play later
Play later
Lists
Like
Liked
26:19
In a world drowning in data, is the 'big creative idea' for a holiday campaign an endangered species, or is it more critical than ever? Agility requires not just moving fast, but moving with confidence. It's the ability to validate creative instincts with real-world data, ensuring that your biggest bets are also your smartest ones. Today, we're goi…
…
continue reading
1
CLASSIC: Happy Thanksgiving! Also -- when did humans reach the Americas?
43:39
43:39
Play later
Play later
Lists
Like
Liked
43:39
Did human beings first reach the continents we call North and South America by traversing a land bride across what's now known as the Bering Strait? That's been the most prominent theory about early human migration, and it's the one many children learn about in school -- but what if there's more to the story? Join the guys as they dive into the sto…
…
continue reading
1
We still need to talk about vibe coding: Reflections on 2025's word of the year
46:23
46:23
Play later
Play later
Lists
Like
Liked
46:23
Vibe coding was, remarkably, named word of the year by the Collins English Dictionary at the start of November 2025 — pretty good going for a term that was only coined in February. We first discussed it on the Technology Podcast back in April, and, given its prominence in the collective lexicon this year, thought we should revisit and reflect on th…
…
continue reading
1
CR116: Unlocking Cloud for critical missions with Danny Polaine, Thales
47:45
47:45
Play later
Play later
Lists
Like
Liked
47:45
Accelerating cloud adoption to drive innovation across domains like space, identity, and naval systems presents unique challenges. Success depends on aligning organizational culture, governance, financial models, and regulatory frameworks to enable collaboration, scalability, and software-defined capabilities. This week, Dave, Esmee, and Rob speak …
…
continue reading
1
The link between small businesses and household finances: Why we should be talking about the ‘cost of doing business crisis’
10:35
10:35
Play later
Play later
Lists
Like
Liked
10:35
*SOUND QUALITY PATCHY - LISTEN WITH SUBTITLES OR DOWNLOAD TRANSCRIPT* At the recent Money Advice Liaison Group (MALG) Conference 2025 in Leeds, MALG CEO Bob Winnington took to the stage with former MALG Chair Liz Barlcay for our first ever LIVE Podcast. This episode is just a snapshot of what he talked about with the former UK Small Business Commis…
…
continue reading
Oof -- debt. People have it, companies have it, and a lot of countries do, too. In the US, the national debt becomes a hot-button issue every time elections roll around. But how does debt work when the country that owes the debt literally makes the rules around finance? In tonight's episode, Ben, Matt and Noel explore the dizzying (and sometimes te…
…
continue reading
1
Why AI Won't Replace You: The Cake Mix Paradox
21:35
21:35
Play later
Play later
Lists
Like
Liked
21:35
In a world where Artificial Intelligence is rapidly approaching the status of a "Wish Fulfillment Machine," a single, terrifying question hangs over every professional: If the machine can do the work, why am I here? Join hosts Cristian Worthington and Sandra Giffin for a provocative new episode of the Verlicity AI Podcast that challenges the prevai…
…
continue reading
1
#775: ZICO Coconut Water Founder Mark Rampolla on brand integrity and the courage to make tough decisions
28:49
28:49
Play later
Play later
Lists
Like
Liked
28:49
For most entrepreneurs, the exit is the goal, as well as the end of at least that part of their story. But what if the end is actually a new beginning? Agility requires a deep understanding of your brand's core purpose and the conviction to protect it. This often means having the courage to reverse a decision that was once seen as the ultimate succ…
…
continue reading
1
Phil Gilbert: Making a 114-year-old, 400,000 person company care about design
44:09
44:09
Play later
Play later
Lists
Like
Liked
44:09
Changing the culture of a 400,000-person company isn’t just hard—it’s the kind of transformation most leaders wouldn’t even attempt. But when Phil Gilbert joined IBM as General Manager of Design in 2010, that’s exactly what he set out to do. And remarkably, he had a lot of success. Visit our Substack for bonus content and more: https://designbetter…
…
continue reading
1
Real-time Recognition with AI: A Game-changer for Organizations
34:55
34:55
Play later
Play later
Lists
Like
Liked
34:55
Real-time Recognition with AI: A Game-changer for Organizations Hosts: Steve Boese and Trish Steed Guest: Naomi Dishington, Consulting Director at Workhuman Summary In this episode of the HR Happy Hour show, hosts Steve Boese and Trish Steed re joined by Naomi Dishington from Workhuman to discuss the transformative power of recognition data in orga…
…
continue reading
1
Your Voice is a Superpower. Use it to Win - with Navin Jaitly
52:45
52:45
Play later
Play later
Lists
Like
Liked
52:45
In this conversation, high-performance coach Navin Jaitly breaks down the mindset and techniques behind powerful speaking: easing anxiety, using body language intentionally, communicating with clarity, and tapping into the confidence you already have. We dig into what really makes someone influential — from vocal delivery to mental framing to how y…
…
continue reading
1
CLASSIC: How Rigging Elections Works: Mexico, 1988
1:02:01
1:02:01
Play later
Play later
Lists
Like
Liked
1:02:01
While democracy isn't always predictable, one thing's for sure -- no matter who wins an election, for any party, in any country, some part of the population will claim the game is rigged. That's what happened in Mexico in 1988, when Carlos Salinas de Gortari became president in a hotly-disputed election. For years rumors circulated about the illega…
…
continue reading
1
The Cybersecurity blind spot in Healthcare: Unprotected medical and connected devices
35:46
35:46
Play later
Play later
Lists
Like
Liked
35:46
(0:07 - 0:55) Welcome to today's episode, where we dive into one of the most pressing and often overlooked challenges in healthcare. Cybersecurity risks stemming from unmonitored and unprotected network-connected medical and other devices. Hospitals today rely on thousands of connected devices, but 87% of them go unmonitored. And with over 53% foun…
…
continue reading
1
Designing Your Life: How to Use Design Principles to Get What You Want in Work and Life | Bill Burnett, Revisited
1:01:14
1:01:14
Play later
Play later
Lists
Like
Liked
1:01:14
From kitchen tables to self-driving cars, everything around us was designed to solve a problem. Bill Burnett, award-winning Silicon Valley designer, believes we can use the same approach to design careers that bring fulfillment and joy. By using curiosity, reframing, collaboration, and other tools, Bill shows how to enjoy the present while shaping …
…
continue reading
1
From the archives: Customer centered growth with Donald Chestnut
40:39
40:39
Play later
Play later
Lists
Like
Liked
40:39
In this episode from the archives Tammy sit down with Donald Chestnut. Donald has worked at some of the world’s largest brands like Unilever, Target, Disney, General Motors and Coke and is now writing a book on why companies should move away from customer experience and towards customer centered growth. Tammy and Donald talk about his people-first …
…
continue reading
1
Why False Positives Are Costing Banks More Than Fraud - with Suvaleena Paul of Bank of America
24:51
24:51
Play later
Play later
Lists
Like
Liked
24:51
Today's guest is Suvaleena Paul, Assistant Vice President and Senior Analyst in Fraud, Innovation, and Analysis at Bank of America. Suvaleena joins Emerj Editorial Director Matthew DeMello to discuss the integration of AI-driven technologies into fraud prevention workflows. She also shares practical insights on improving threat identification speed…
…
continue reading
1
#774: Seel CRO Laura Huddle on seeing customer returns as an opportunity
21:32
21:32
Play later
Play later
Lists
Like
Liked
21:32
What if the most dreaded part of your customer's journey: the return, was actually your biggest untapped opportunity for growth? Agility requires brands to re-examine every part of the customer journey, especially the challenging post-purchase phase, and find hidden opportunities to adapt and strengthen customer relationships. It demands we turn op…
…
continue reading
1
Strange News: Raccoon Evolution! A Grand Theft Joyride, the Guys Predict Nvidia, Cheese gets Cast, and Much More
1:11:21
1:11:21
Play later
Play later
Lists
Like
Liked
1:11:21
Recent studies argue city raccoons are evolving along with humans. A guy steals a city bus and honestly does a pretty good job. Legislation is unprepared for technology, and Nvidia makes a lot of stuff. All this and more in this week's strange news segment. They don't want you to read our book.: https://static.macmillan.com/static/fib/stuff-you-sho…
…
continue reading
1
79: Using AI at Work to Reimagine Marketing and Customer Experience with Etan Polinger
59:24
59:24
Play later
Play later
Lists
Like
Liked
59:24
Chris Daigle sits down with Etan Polinger, founder of Raize Digital, to discuss how AI is transforming marketing, customer journeys, and brand strategy. Etan shares how he helps companies implement AI tools that simplify operations, enhance personalization, and generate consistent creative output without replacing human insight. They explore how to…
…
continue reading
1
Ep 234: Rose Weinschenk – From Minds to Megawatts: A Human Scientist and Data Center Whisperer
56:25
56:25
Play later
Play later
Lists
Like
Liked
56:25
I sat down with Uptime Institute’s Rose Weinschenk – a former psychology researcher turned data-center truth-teller. Rose brings a rare talent: understanding the humans behind the hardware. We dig into how people actually behave in high-stakes environments, why mentorship still matters, the trouble with poaching, and what it really takes to build t…
…
continue reading
1
Innovation-ish: Practical tools for everyday innovators
51:51
51:51
Play later
Play later
Lists
Like
Liked
51:51
Episode web page: https://bit.ly/49ucDxK Episode summary: In this episode of Insights Unlocked, UserTesting’s VP of Design Jason Giles sits down with Tessa Forshaw and Rich Braden—co-authors of Innovation-ish and longtime instructors of design thinking at Harvard and Stanford—to explore what truly drives innovation and why most people hesitate to p…
…
continue reading
1
Using Artificial Intelligence to Unlock Hidden Insights in Genomic Research - with Dr. Mark Kiel of Genomenon
27:29
27:29
Play later
Play later
Lists
Like
Liked
27:29
Today's guest is Dr. Mark Kiel, Chief Science Officer and Founder at Genomenon. Genomenon is a genomics intelligence company that unlocks real-world evidence from biomedical literature to help pharmaceutical and clinical diagnostics companies inform precision medicine, accelerate patient diagnosis, and guide trial design and label expansion. Mark j…
…
continue reading
1
#773: Building loyalty and trust through focused innovation with Lindsey Kling, Coterie
28:02
28:02
Play later
Play later
Lists
Like
Liked
28:02
How can your brand build genuine loyalty that translates into long-term business value when customer expectations continually evolve? Agility demands a deep understanding of your customer, a willingness to experiment, and the ability to pivot quickly when needed. Today, we're going to talk about building loyalty and trust through focused innovation…
…
continue reading
1
#268: AI Won't Fix Bad CX But It Will Expose It with Rajat Chawla
25:53
25:53
Play later
Play later
Lists
Like
Liked
25:53
This episode shows how AI magnifies both strengths and gaps in customer experience. Rajat Chawla explains why AI exposes bad CX, how invisible effortless experiences look, and what leaders must do on culture, accountability, and journey design using Taco Bell, KLM, and Starbucks examples. About Rajat Chawla Some highlights about Rajat Chawla: - Asi…
…
continue reading
1
Where Do I Belong? Escaping A Cult At Thirteen Years Old || Sarah
1:26:44
1:26:44
Play later
Play later
Lists
Like
Liked
1:26:44
Real stories, told by real people. Back with another one!! Hope this finds you well? Today, Sarah joins us, and she's got a story to tell. Raised in a strict religious community, and what Sarah called a cult. She eventually fled to the woods at 13 years old. Jumping on her bike, and pedaling along a lonely, dark road for 10 kilometers, in Northern …
…
continue reading
1
From the ALI Playbook: How I Build Custom AI Assistants in ChatGPT Using Flow Hacks from the ALI Playbook
1:55
1:55
Play later
Play later
Lists
Like
Liked
1:55
Send us a text In this exposé, I walk through one of the most powerful Flow Hacks from the ALI Playbook how to turn ChatGPT into a fully customized AI assistant designed around your exact needs. Instead of using AI as a generic tool, this method lets you define a clear role, activate a specialized assistant, and continuously train it with your work…
…
continue reading
1
This Is What a Real Shamanic Journey Looks Like (Full Experience)
1:07:30
1:07:30
Play later
Play later
Lists
Like
Liked
1:07:30
In this episode, my best friend Chelsea Maker and I do a real shamanic journey—live, raw, and unfiltered. No scripts. No cuts. Just two people traveling between worlds with pure intention and sound. You’ll witness what an authentic shamanic journey looks and feels like—how energy moves, how the body responds, and how healing unfolds in real time. W…
…
continue reading
SummaryIn this episode of the AI for Sales podcast, host Chad Burmeister speaks with Daren Fields from Apex Publishing LLC about the transformative impact of AI on sales and customer experience. They discuss how AI empowers customers with knowledge, the importance of human interaction in sales, and the misconceptions surrounding AI's capabilities. …
…
continue reading
