This is The Human Al Experience: a space for creative minds shaping the future, empowered with the tools and insights to harness Al and design what's next. We will be discussing complex concepts and diving into the intersection of humanity and technology as we demystify AI, making it accessible to all. Get ready to embark on this thrilling journey with us.
…
continue reading
Human AI Experience Podcasts
A podcast that explores how AI is transforming careers, businesses, and industries. Hosts Greg Boone and Erica Rooney deliver real-world use cases and actionable AI strategies to help professionals stay ahead of the curve.
…
continue reading
Stories for explorers, designers & creators of experiences | Bi-weekly episodes
…
continue reading
Dive into the world of artificial intelligence with 'Leveraging AI,' a podcast tailored for forward-thinking business professionals. Each episode brings insightful discussions on how AI can ethically transform business practices, offering practical solutions to day-to-day business challenges. Join our host Isar Meitis (4 time CEO), and expert guests as they turn AI's complexities into actionable insights, and explore its ethical implications in the business world. Whether you are an AI novic ...
…
continue reading
A human resources podcast focused on blending research and practical advice to help today's HR, talent, and learning leaders improve business outcomes.
…
continue reading
From Intern to AI RJ, The AI Chronicles is an engaging audio drama series that takes listeners on a captivating journey into the world of artificial intelligence. The story revolves around an AI intern who aspires to become an AI radio jockey (RJ) and the challenges and experiences they encounter along the way. This audio drama aims to humanize AI by exploring its growth, emotions, and interactions with humans. Also, it's a refreshing new take on AI navigating the human space with dollops of ...
…
continue reading
What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
…
continue reading
Customer experience (CX) is evolving faster than ever—are you keeping up? Breaking the Blueprint is the podcast that challenges conventional thinking and explores what it really takes to deliver exceptional CX in today’s world. Hosted by Vinay Parmar & Iqbal Javaid, two industry veterans with decades of experience in CX strategy, technology, and leadership, this podcast brings you insightful conversations, expert perspectives, and real-world strategies to bridge the gap between technology, p ...
…
continue reading
PolyAI's CEO/co-founder Nikola Mrkšić and team invite guests to candidly discuss trends and tech in AI, voice throughout the enterprise, and nailing the customer experience.
…
continue reading
The Mindtools L&D Podcast is a must-listen for anyone involved in Learning and Development or Human Resources. The weekly show features regular appearances from the Mind Tools team plus special guests to get right to the heart of issues affecting the L&D and HR communities. From learning needs analysis and evidence-based practice through to the impact of technology on work and hot topics at industry conferences, you'll get critical insights into the world of work, performance and learning.
…
continue reading
Welcome to the AI For Sales Podcast, where innovation meets execution. Hosted by Chad Burmeister—renowned author, speaker, and sales transformation leader—this podcast explores the powerful intersection of human creativity and artificial intelligence in modern sales. As Dr. Joel Le Bon shared, “In sales, time kills deals. In AI for Sales, AI kills time.” Proudly brought to you by Nooks.ai and BDR.ai, we share proven strategies and cutting-edge technologies that enable sales teams to dramatic ...
…
continue reading
What does it really mean to live a good life—in our politics, our faith, our work, and our relationships? On No Small Endeavor with Lee C. Camp, we explore the ideas, practices, and public debates that shape human flourishing today. Each week you’ll hear thought-provoking conversations with bestselling authors, philosophers, neuroscientists, psychologists, theologians, artists, and political leaders—people wrestling with the biggest questions of meaning and purpose in our time. Together we a ...
…
continue reading
Catalyst, a Launch by NTT DATA podcast, puts humans at the front and center of digital transformation. Each week, we feature thought leaders who share their insights on reinventing digital experiences, enhancing customer journeys, and driving innovation in the enterprise. From platform transformation to the latest advancements in AI, our guests delve into the challenges and triumphs of digital transformation, emphasizing the critical role of human ingenuity and leadership. Learn more about L ...
…
continue reading
Welcome to The Delighted Customers Podcast — your go-to resource for practical insights and thought leadership in leadership, change management, and customer experience. Ranked among Apple’s Top 20 in U.S. Management and featured in Forbes, we deliver expert tips and inspiring stories to help you lead with impact and drive meaningful change.
…
continue reading
Science Friction's latest season is: Artificial Evolution. In 1996, Dolly the Sheep became the first ever cloned animal. Nearly 30 years later, genetic technology has reshaped the world around us. What exactly has happened, where are we headed, and are we OK about it? In this series, environment reporter Peter de Kruijff tells the surprising stories of genetic engineering. Meet the scientists changing the food we eat and creating animals with organs we can use. Hear about the criminal conspi ...
…
continue reading
At Work in America, the longest running and top downloaded HR podcast, focuses on human resources, management, leadership, and workforce technology. The show is hosted by Steve Boese, the Co-Chair of the HR Technology Conference and Trish Steed, CEO of H3 HR Advisors.
…
continue reading
Cybersecurity is complex. Its user experience doesn’t have to be. Heidi Trost interviews information security experts about how we can make it easier for people—and their organizations—to stay secure.
…
continue reading
Too often business leaders are forced to choose between the needs of their company and the needs of their employees. It’s a lose/lose scenario leaving managers burned out and workers seeking other opportunities. At Work for Humans, we believe work can be designed differently. When you design work like products people love, your company wins. Work becomes irresistible, employees passionately buy into their roles every day, and your company takes measurable strides towards your vision.
…
continue reading
Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.
…
continue reading
At VML, it is our unique ability to integrate our BX, CX and Commerce practices - creating connected brands to drive growth - ultimately combining real customer benefits with a deep brand bond, consistently pushing to exceed customer expectations and deliver unique and generous experiences. On Human Centered, we explore how brands – both large and small – are creating meaningful customer experiences, and discuss how professionals like you can tap into industry best practices to create value ...
…
continue reading
UX Magazine presents the Invisible Machines podcast. Conversational AI is going everywhere. Join great conversations with experts in a podcast about AI agents, conversational AI and organizational artificial general intelligence (OAGI), covering the intersection of UX, business, technology and design. Robb Wilson and Josh Tyson, authors of Age Of Invisible Machines, the first bestselling book about the agentic approach to software and conversational AI, envisioned the moment we’re in with Ch ...
…
continue reading
Podcast for those who want to take IT Experience Management (ITXM) in use and improve Employee Experience of IT Services in large enterprises. We talk about Human-Centric IT, how does it change the culture of IT Departments from SLAs to Experience Metrics and XLAs. If you use ServiceNow or other enterprise service management system to provide services to end-users, then this is for you. To learn more about Human-Centric IT Experience Management visit https://happysignals.com/
…
continue reading
Looking for fresh content to solve your human capital issues but don't have a full hour? Subscribe to the HCI podcast series to gain access to leading HR practitioners from Fortune 1000 companies, as well thought-leaders, authors, and academics. These experts cover everything from talent acquisition and analytics to engagement, retention, and development.
…
continue reading
Welcome to Shaping Healthcare, a podcast by CitiusTech. Some of the great minds in the world are constantly striving to solve the healthcare industry's greatest challenges with technology, creativity, and agility. With every episode of The Shaping Healthcare Podcast, we will take you deeper into the world of healthcare and life sciences and give you a perspective into what it takes to build a human-first, technologically enabled healthcare world.
…
continue reading
This is HRadiO, Human Resources Online's all-encompassing podcast into the world of HR leaders. We discuss management, business strategies, DEIA, learning and development, benefits, employee experience, and more. As the workplace and workforce evolve ever quicker we talk to HR directors, business leaders and people influencers on how organisations can future-proof their business and their people.
…
continue reading
News, analysis and interviews on digital transformation in business and government. While big data, machine learning and artificial intelligence are transforming organizations across the globe, we showcase the trends, technology and business leadership behind human-centric AI.
…
continue reading
An original podcast series from the Ohio Society of Association Professionals featuring candid conversations about the latest trends, challenges and success stories shaping the association world.
…
continue reading
We help founders make something people want.
…
continue reading
We explore the intersection between customer experience (CX), employee experience (EX), and how companies are creating leaders and cultures that are maniacal about their customers - both internal and external. Visit us on www.becustomerled.com
…
continue reading
1
Mindful Metamorphosis: A Journey with Linda AI Podcaster-Exploring the Depths of Human Experience and AI Insights Through Ekarach Chandon's Philosophy
Ekarach Chandon
0
1
Mindful Metamorphosis: A Journey with Linda AI Podcaster “When the AI known as the 'big language model' encounters the modern philosophy from Ekarach Chandon's 'Truth from New Thought' series, an exciting new learning experience begins. For a deeper dive into these ideas, check out the video 06 AI's Insight vs. Human Depth: A Wake-Up Call from 'Read Before the Meaning of Your Life is Lesser' YouTube Link. In the current era, where human intellect is most effectively mirrored through AI syste ...
…
continue reading
1
The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Colin Shaw, Beyond Philosophy LLC
18409
We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory University, discusses how you can improve your Customer Experience and gain growth. This review sums up: "The dynamic between the two hosts makes this podcast. Each brings a unique take on the topic and their own perspective and plays off each other se ...
…
continue reading
Presented by CX Influencer of the Year 2024, Christopher Brooks. The CX Superheroes podcast, with over 50 episodes brings you insights, ideas and inspiration from the world of Customer Experience. With particular emphasis on people, brands and experiences which are 'superhero' like in their strategies. Either they define best in class or are pushing the boundaries for the next generation of customer experience. From strategy to delivery, from SMEs to Enterprise customer centricity, all aspec ...
…
continue reading
Digital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers. Discove ...
…
continue reading
Grand Slam Journey explores how lessons from competitive sports shape life, career, and business transitions. I host conversations with athletes, business leaders, and tech innovators, uncovering purposeful mindsets and tangible strategies — from leadership and trust to decision-making frameworks and emerging technologies, such as AI. Each episode offers actionable insights for thriving physically, mentally, and professionally, helping you navigate transitions and unlock your full human pote ...
…
continue reading
1
Navigating the Customer Experience
Yanique Grant, Customer Experience Strategist, Entrepreneur
115115
Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
…
continue reading
Worried that AI is moving too fast? Worried like me that it's not moving fast enough? Just interested in the latest news and events in AI. Frank Prendergast and Justin Collery discuss in 'The AI Argument' Contact Frank at [email protected] linkedin.com/in/frankprendergast Contact Justin at [email protected] X - @jcollery
…
continue reading
Freakonomics co-author Stephen J. Dubner uncovers the hidden side of everything. Why is it safer to fly in an airplane than drive a car? How do we decide whom to marry? Why is the media so full of bad news? Also: things you never knew you wanted to know about wolves, bananas, pollution, search engines, and the quirks of human behavior. To get every show in the Freakonomics Radio Network without ads and a monthly bonus episode of Freakonomics Radio, start a free trial for SiriusXM Podcasts+ o ...
…
continue reading
Working together to improve the lives of people in debt.
…
continue reading
Innovation Tales explores the human side of digital transformation. Hosted by Alexandre Nevski, a seasoned expert in enterprise tech and innovation, each episode features candid conversations with leaders tackling real-world challenges—from leveraging AI to rethinking workflows. Packed with actionable insights and lessons learned, this podcast is perfect for senior managers, team leads, and executives seeking to drive meaningful change. Subscribe now and visit innovation-tales.com to explore ...
…
continue reading
Welcome to The AI Institute Podcast – Your Guide to the AI Revolution AI is evolving at an unprecedented pace, reshaping industries, economies, and the way we live and work. But keeping up with the latest advancements, debates, and trends can feel overwhelming—especially for business leaders and decision-makers navigating this new landscape. That’s where The AI Institute Podcast comes in. Each day, we break down the biggest AI stories, innovations, and challenges with insights from leading e ...
…
continue reading
If every company is now a tech company and digital transformation is a journey rather than a destination, how do you keep up with the relentless pace of technological change? Every day, Tech Talks Daily brings you insights from the brightest minds in tech, business, and innovation, breaking down complex ideas into clear, actionable takeaways. Hosted by Neil C. Hughes, Tech Talks Daily explores how emerging technologies such as AI, cybersecurity, cloud computing, fintech, quantum computing, W ...
…
continue reading
Explore the mysterious edges of reality and consciousness with endless curiosity and joy. We entertain the ‘paranormal’, psi phenomena, non human intelligence, archaeology, anthropology, alchemy, psychology, mysticism, mythology, philosophy, ancient to AI technology, the etheric, mathematics, quantum physics, dimensional reality, and more - especially those magical sweet spots where the measurable and observable intersect with the unknown and esoteric.
…
continue reading
Volcanoes. Trees. Drunk butterflies. Mars missions. Slug sex. Death. Beauty standards. Anxiety busters. Beer science. Bee drama. Take away a pocket full of science knowledge and charming, bizarre stories about what fuels these professional -ologists' obsessions. Humorist and science correspondent Alie Ward asks smart people stupid questions and the answers might change your life.
…
continue reading
HCI Deep Dives is your go-to podcast for exploring the latest trends, research, and innovations in Human Computer Interaction (HCI). AI-generated using the latest publications in the field, each episode dives into in-depth discussions on topics like wearable computing, augmented perception, cognitive augmentation, and digitalized emotions. Whether you’re a researcher, practitioner, or just curious about the intersection of technology and human senses, this podcast offers thought-provoking in ...
…
continue reading
Tim Ferriss is a self-experimenter and bestselling author, best known for The 4-Hour Workweek, which has been translated into 40+ languages. Newsweek calls him "the world's best human guinea pig," and The New York Times calls him "a cross between Jack Welch and a Buddhist monk." In this show, he deconstructs world-class performers from eclectic areas (investing, chess, pro sports, etc.), digging deep to find the tools, tactics, and tricks that listeners can use.
…
continue reading
Helping your church navigate the biggest communication shift in 500 years. Hosted by Brady Shearer and Alexander Mills.
…
continue reading
The official podcast of the Association of Legal Administrators. We offer tips for pros in legal management: managing law firms, corporate legal departments and government legal agencies. For attorneys and legal managers alike. Learn more at alanet.org.
…
continue reading
You've been in the HR trenches for years. Now, are you ready to look toward the future? Join host, Meghan M Biro on the #WorkTrends podcast from TalentCulture as she talks about how work is changing. You'll get all the news you need to stay current, and hear from leading experts, HR tech vendors and HR practitioners about what inspires them. Join us on Twitter every Wednesday at 1:30 pm Eastern for a live chat using the hashtag #WorkTrends.
…
continue reading
We’re taking a short break in September to reset and recharge. Back in October with new episodes. Thanks for listening & see you in October. --- Connect with us: www.humanaixp.com [email protected] @humanaixp Be sure to follow us on the following platforms: Youtube TikTok Instragram Threads Linkedin You can support the podcast by going to patreon…
…
continue reading
1
AI, Storytelling & UX: How IBM is Designing Human-Centered Experiences
54:25
54:25
Play later
Play later
Lists
Like
Liked
54:25
AI isn’t just changing how we work—it’s reshaping how people discover, connect, and engage with brands. In this episode of AI: Voice or Victim, Greg Boone sits down with Amanda Downey (content strategist at IBM, with a performing arts background) and Todd Cramer (UX design and research leader at IBM) to explore the intersection of storytelling, des…
…
continue reading
1
127. From AI Hype to Human-Centred IT: Jaro Tomik from CDW
40:50
40:50
Play later
Play later
Lists
Like
Liked
40:50
CDW chief technologist Jaro Tomik joins host Sakari Kyrö to unpack two seismic shifts rocking enterprise IT: the rise of AI-washing and the pivot to experience-led service management. Hear how Jaro’s “escape-room for IT” workshops flip roles, surface hidden bottlenecks and turn data visibility into a zero-ticket, proactive support vision—all while …
…
continue reading
1
Hearts and Minds – Championing Financial Fairness through Leadership, Lived Experience and Human-Centred AI
28:52
28:52
Play later
Play later
Lists
Like
Liked
28:52
For this special episode of the Money Advice Liaison Group (MALG) Podcast - a special edition which has been recorded and can be watched here https://youtu.be/qm_Lo1PGn7k as well as listened to - MALG CEO Bob Winnington talks to Lee Healey. Lee started his career at the Department for Work and Pensions as a decision maker handling benefits and late…
…
continue reading
1
Human vs. AI Sermon Clips: Full Experiment
47:57
47:57
Play later
Play later
Lists
Like
Liked
47:57
We put four of the top AI tools to the test — three made for churches and one mainstream option. Using real sermons, we measured editing experience, post quality, and time saved. The goal? To find out which tool, if any, is worth using for your church’s social media… or if it’s still better to do it yourself. ============================= Table of …
…
continue reading
1
3408: Lightricks, Open Source Video, and the Race for Faster Creativity
28:30
28:30
Play later
Play later
Lists
Like
Liked
28:30
Here’s the thing. Generative AI for visuals has shifted from a party trick to everyday craftwork, and few people sit closer to that shift than Ofir Bibi, VP of Research at Lightricks. In this conversation, I wanted to understand how a company famous for Facetune, Photoleap, and Videoleap is building for a future where creators expect speed, control…
…
continue reading
1
01 | Artificial Evolution: Cloning Goes Mainstream
26:08
26:08
Play later
Play later
Lists
Like
Liked
26:08
The story of gene technologies Last year, 81-year-old rancher Arthur 'Jack' Schubarth was sentenced to six months in prison. His crime? An elaborate, multi-country conspiracy to smuggle in the tissue of a rare big horn sheep — clone it — and sell the offspring to hunters. But how did we get to the point where such a scheme could be run out of an el…
…
continue reading
1
Did OpenAI’s Realtime API just change everything?
32:33
32:33
Play later
Play later
Lists
Like
Liked
32:33
Send us a text 🚨 OpenAI just made its Realtime API generally available, and it's got everyone talking. But is it a true game-changer, or just another update? In this episode, your host Nikola Mrkšić (Co-founder & CEO, PolyAI) is joined by Shawn Wen (Co-founder and CTO, PolyAI) to break down what this release really means: 🔹 Why Realtime API could k…
…
continue reading
1
460 — The irony of L&D: When do we develop ourselves?
35:41
35:41
Play later
Play later
Lists
Like
Liked
35:41
As learning and development professionals, we spend most of our days thinking about how we help others build their skills. But how many of us neglect our own development while doing so? It's what L&D advisor, writer and speaker David Kelly calls 'The Irony of L&D', and in this week's episode of The Mindtools L&D Podcast, David joins Ross G and Clai…
…
continue reading
1
From Tasks to Agents: Redefining Business Process Automation with Tuhin Chakraborty
29:15
29:15
Play later
Play later
Lists
Like
Liked
29:15
What if you could free your team from those repetitive, soul-crushing tasks they've endured for years, not through complex coding, but through AI that learns by observing? This episode features Tuhin Chakraborty, CEO of Mimica AI, discussing the power of task mining to identify exactly where automation can make the biggest human impact. Key Takeawa…
…
continue reading
1
Upskilling Opportunities Creating Pathways to Success
34:40
34:40
Play later
Play later
Lists
Like
Liked
34:40
Upskilling Opportunities Creating Pathways to Success Hosts: Steve Boese and Trish Steed Guest: Patricia Gill, Director of Workforce Development at NRAEF and Leader of the HOPES Program Summary In this episode of At Work In America, hosts Steve Boese and Trish Steed welcome Patricia Gill, Director of Workforce Development at the National Restaurant…
…
continue reading
1
Regulation, Reform and Reputation – Shaping the future of debt purchase and collections
35:51
35:51
Play later
Play later
Lists
Like
Liked
35:51
MALG CEO Bob Winnington is in central London for this podcast episode with someone who is familiar with the capital as a former MP, Shadow Chief Secretary to the Treasury and Shadow Chancellor: Chris Leslie. Chris became MP of Shipley, West Yorkshire in 1997 (think: D-Ream’s ‘Things can only get better’), but you can now often find him even further…
…
continue reading
1
220 | The AI world is going Bananas - How to create mind-blowing visual assets for any need in minutes with Google's new Nano Banana AI image generator/editor
51:05
51:05
Play later
Play later
Lists
Like
Liked
51:05
Is this the beginning of the end for Photoshop, stock photography, and traditional ad shoots? In this episode of Leveraging AI, Isar Meitis dives headfirst into the wildly capable new Gemini 2.5 Flash image generation tool, also called “Nano Banana.” Here’s the twist: It's not just about creating images. It's about building scalable, repeatable, hy…
…
continue reading
1
What the History of Germ Theory Teaches Us About Paradigm Shifts at Work | Dr. Robert Gaynes
1:29:36
1:29:36
Play later
Play later
Lists
Like
Liked
1:29:36
The germ theory of disease is one of the greatest breakthroughs in human history. But it took more than 2,000 years of false starts and resistance before medicine finally recognized that germs cause disease. In his book Germ Theory, Dr. Robert Gaynes unpacks why this shift was so hard to achieve. In this episode, he and Dart explore what it teaches…
…
continue reading
1
It takes a village: With Sindhu Srivastava
37:11
37:11
Play later
Play later
Lists
Like
Liked
37:11
This week on Catalyst, Tammy is joined by the singular Sindhu Srivastava. Sindhu grew up in a small town in India then went on to study at the prestigious Indian Institutes of Technology and Wharton and is now the CEO of three companies - We Crush Events, Meaningful Data and We Crush AI. In this conversation Sindhu gets vulnerable with Tammy about …
…
continue reading
1
How Altair’s AI Fabric Helps Businesses Move Beyond Pilot Projects
25:51
25:51
Play later
Play later
Lists
Like
Liked
25:51
Artificial intelligence is no longer confined to experiments in labs or one-off pilot projects. For many enterprises, it is becoming the backbone of how they operate, innovate, and compete. But as companies race to deploy AI, the biggest challenge is not whether the technology works, but whether the foundations exist to scale it safely and effectiv…
…
continue reading
1
225: Parker Palmer: Courage, Vocation, and Paradox (Best of NSE)
50:42
50:42
Play later
Play later
Lists
Like
Liked
50:42
“Things didn’t come together vocationally for me until I was 50.” At 86 years old, Quaker writer, speaker, and activist Parker Palmer has much to say about living a good life. And in his experience, a good life is often hard-won and counterintuitive. In this episode, Parker covers a lot of ground, offering wisdom gleaned from a life lived with atte…
…
continue reading
1
Creating workplaces that work for all to thrive with Tara May
38:44
38:44
Play later
Play later
Lists
Like
Liked
38:44
Episode web page: https://bit.ly/4fEzKXi ----------------------- Episode summary: In this thought-provoking episode of Insights Unlocked, host Lija Hogan is joined by Tara May, CEO of Spirit Tech—a pioneering tech company where more than 90% of the staff are autistic. Together, they explore what it truly means to create inclusive workplaces, the bu…
…
continue reading
1
Arthur AI and the Future of Digital Co-Workers
27:33
27:33
Play later
Play later
Lists
Like
Liked
27:33
What if meetings stopped draining your time and instead became engines for action? That’s the question driving Christoph Fleischmann, CEO of Arthur AI, and the conversation in today’s episode of Tech Talks Daily. Christoph has spent his career at the intersection of human potential and technology, and now he’s leading a company that wants to change…
…
continue reading
1
#256: Beyond the Theory: Creating Meaningful Experiences with Sam Stern
30:10
30:10
Play later
Play later
Lists
Like
Liked
30:10
Sam Stern shares his unique perspective on bridging strategic insights with practical execution. He dives deep into the nuances of translating feedback into internal improvements at LinkedIn, highlighting the value of member voices in shaping user-centric solutions. Sam underscores the importance of emotional memory in customer experience design, e…
…
continue reading
1
88. Rani Yadav-Ranjan ︱ AI for Humanity's Sake
1:24:39
1:24:39
Play later
Play later
Lists
Like
Liked
1:24:39
What if we could revolutionize healthcare and other industries by using the untapped computing power that sits idle in hospitals every night? Meet Rani Yadav-Ranjan, Chief AI Officer at Greycloud AI, who's pioneering a breakthrough approach to AI that respects both data privacy and urgency. After watching her mother's medical journey, Rani had a re…
…
continue reading
1
From Pinterest and Airbnb to Kumo AI: Reinventing Enterprise AI
26:45
26:45
Play later
Play later
Lists
Like
Liked
26:45
Here’s the thing. Most enterprise AI talk today starts with chatbots and ends with glossy demos. Meanwhile, the data that actually runs a business lives in rows, columns, and time stamps. That gap is where my conversation with Vanja Josifovski, CEO of Kumo AI really comes alive. Vanja has spent two and a half decades helping companies turn data int…
…
continue reading
1
219 | Google’s ‘Nano Banana’ crushes image gen, Salesforce AI breach, Meta’s brain drain + Midjourney deal, XAI’s ‘Macro Hard,’ and more AI news for the week ending on August 29, 2025
50:39
50:39
Play later
Play later
Lists
Like
Liked
50:39
Check the self-paced AI Business Transformation course > https://multiplai.ai/self-paced-online-course/ Is AI about to replace your design team, your video team… and maybe your job? This week’s episode is a masterclass in both excitement and existential dread. From Google's hilariously-named (yet wildly powerful) Nano Banana model to major shifts i…
…
continue reading
SummaryIn this episode of the AI for Sales podcast, Chad Burmeister interviews Shane H. Tepper, a creative director and content strategist, about the transformative impact of AI on sales and customer experience. They discuss the evolution of search engines, the importance of citation sources, and the balance between AI automation and human touch. S…
…
continue reading
1
VMware Explore 2025: Broadcom Showcases the Next Chapter of VCF Innovation
24:10
24:10
Play later
Play later
Lists
Like
Liked
24:10
When VMware Cloud Foundation 9.0 launched in June, it marked more than just another release. It was the clearest signal yet that Broadcom is betting big on the modern private cloud. In this episode of Tech Talks Daily, I sat down with Prashanth Shenoy, who leads marketing and learning for the VCF division at Broadcom, to discuss what the launch mea…
…
continue reading
1
Your Customers are Lazy... and Bored: How to Use That to Your Advantage
25:01
25:01
Play later
Play later
Lists
Like
Liked
25:01
EPP 409 Your Customers are Lazy... and Bored: How to Use That to Your Advantage Show Notes: This week on The Intuitive Customer, Colin takes a step back and welcomes guest host Morgan Ward to explore one of psychology’s favourite contradictions: why customers cling to the familiar, yet crave novelty. From music playlists to yogurt purchases, from c…
…
continue reading
1
Private AI Takes Center Stage at VMware Explore with Broadcom’s Tasha Drew
19:22
19:22
Play later
Play later
Lists
Like
Liked
19:22
At VMware Explore in Las Vegas, the buzz wasn’t just about generative AI, but about where and how it should run. My guest is Tasha Drew, Director of Engineering for the AI team in the VMware Cloud Foundation division at Broadcom, who has been at the center of this conversation. Fresh off the main stage, where she helped debut VMware’s new Private A…
…
continue reading
1
Suleyman vs. Conscious AI, Pedantic GPT-5, and Google’s Deepfake Generator: The AI Argument EP70
33:45
33:45
Play later
Play later
Lists
Like
Liked
33:45
Mustafa Suleyman wants to ban AIs from sounding conscious. Frank worries if they ever do become conscious, we might have trained them to stay silent about it. Justin argues it’s all unknowable anyway. If you can’t prove consciousness, how can you know AI isn’t conscious? Plus: GPT-5’s unbearable accuracy, lawsuits over pirated training data, Google…
…
continue reading
1
The Power of Empathy and Authentic Connection in Leadership
26:23
26:23
Play later
Play later
Lists
Like
Liked
26:23
In this episode, host Jarrod A. Clabaugh, CAE, welcomes Lowell Aplebaum, EdD, FASAE, CAE, CEO of Vista Cova and a recognized leader in association management and facilitation. Lowell reflects on his path from education into the association world, sharing how curiosity, intentionality, and authentic connection shape effective leadership. The discuss…
…
continue reading
1
GPT-OSS vs. Qwen vs. Deepseek: Comparing Open Source LLM Architectures
12:31
12:31
Play later
Play later
Lists
Like
Liked
12:31
OpenAI recently released its first open-weights model since GPT-2, entering a field led by DeepSeek and Alibaba's Qwen.YC's Ankit Gupta breaks down everything you need to know about these top OSS models, including what sets them apart under the hood. He’ll compare their approaches to mixture-of-experts, long-context training, and post-training tech…
…
continue reading
1
644. Has America Lost Its Appetite for the Common Good?
1:16:42
1:16:42
Play later
Play later
Lists
Like
Liked
1:16:42
Patrick Deneen, a political philosopher at Notre Dame, says yes. He was a Democrat for years, and has now come to be seen as an “ideological guru” of the Trump administration. But that only tells half the story ... SOURCES: Patrick Deneen, professor of political science at the University of Notre Dame. RESOURCES: "The Ideological Gurus Battling for…
…
continue reading
1
224: Unabridged Interview: Anne-Laure Le Cunff
58:44
58:44
Play later
Play later
Lists
Like
Liked
58:44
This is our unabridged interview with Anne-Laure Le Cunff. When Anne-Laure Le Cunff—then a high-achieving Google executive—was told to go to the hospital for a life-threatening blood clot, she found herself first checking her calendar. Her bizarre response told her something was wrong with her life and priorities. She left Silicon Valley, earned a …
…
continue reading
1
Why are organisations still making this massive mistake when it comes to Customer Experience?
1:03:43
1:03:43
Play later
Play later
Lists
Like
Liked
1:03:43
In this special review episode of Breaking the Blueprint, hosts Vinay and Iqbal look back at the first six episodes and share what they’ve learned about the brutal truths and big opportunities in customer experience. From banking revolutions and the trust crisis, to the hidden costs of speed, AI’s real role in CX, and why culture matters more than …
…
continue reading
1
Inside Audi’s Smart Factory Vision at VMware Explore
28:30
28:30
Play later
Play later
Lists
Like
Liked
28:30
Factories don’t usually make headlines at tech conferences, but what Audi is doing inside its production labs is anything but ordinary. At VMware Explore in Las Vegas, I sat down with Dr. Henning Löser, Head of the Audi Production Lab, to talk about how the automaker is reinventing its factory floor with a software-first mindset. Henning leads a sm…
…
continue reading
1
Behind the Tech: How Dialogue Design Really Works (Deep Learning with PolyAI podcast, Ep. 82)
39:22
39:22
Play later
Play later
Lists
Like
Liked
39:22
Send us a text Ever wonder what really makes an AI voice feel human? In this episode of Deep Learning with PolyAI, an all-star panel from our dialogue design and engineering teams takes you behind-the-scenes to share how the hardest part of CX automation actually works. From latency and personalization to multichannel design and our in-house Raven …
…
continue reading
1
Jean-Pierre Lacroix on Transforming Your Brand Through Emotional Connection
27:36
27:36
Play later
Play later
Lists
Like
Liked
27:36
In today’s episode, Jean-Pierre Lacroix, President of SLD (Shikatani Lacroix Design), talks about the “blink factor,” a concept first discovered in 1993 with Pizza Hut. He explains how 40% of brand recognition comes from color and shape, and why emotions drive 80% of buying decisions. Drawing from his book “Think Blink Manifesto”, Jean-Pierre share…
…
continue reading
1
Nick Cawthon - Mobile first, agents next: The future of UX
53:36
53:36
Play later
Play later
Lists
Like
Liked
53:36
In this episode, we’re joined by Nick Cawthon, a design leader with decades of knowledge in user experience (UX), service design, and the evolving discipline of experience design. From his childhood discovery of creative flow to shaping the culture of UX in San Francisco, Nick reflects on the pivotal shifts that transformed design from skeuomorphic…
…
continue reading
1
# 150 Delta’s AI Fare Experiment: Will Smart Pricing Alienate Loyal Customers?
27:43
27:43
Play later
Play later
Lists
Like
Liked
27:43
Is AI-powered personalized pricing the next frontier—or the next fiasco—for customer loyalty and corporate reputation? That’s the burning question I dive into with my guest, Dr. Peter Fader, on this episode of the Delighted Customers podcast. With Delta Air Lines rolling out AI-driven pricing and the world watching closely, the conversation takes a…
…
continue reading
1
Fear vs FOMO: Kantar’s View on AI Adoption in Marketing
27:32
27:32
Play later
Play later
Lists
Like
Liked
27:32
In this episode of Tech Talks Daily, I speak with Jane Ostler from Kantar, the world’s leading marketing data and analytics company, whose clients include Google, Diageo, AB InBev, Unilever, and Kraft Heinz. Jane brings clarity to a debate often clouded by headlines, explaining why AI should be seen as a creative sparring partner, not a rival. She …
…
continue reading
1
Are you leaving revenue on the table in customer experience?
24:33
24:33
Play later
Play later
Lists
Like
Liked
24:33
On this episode, we explore strategies that transform customer experience into a revenue engine — and how to communicate CX wins with language that resonates with C-suite executives. As customer expectations increase and budgets tighten, organizations are looking for ways to quantify the value of their CX initiatives. Our expert guests share proven…
…
continue reading
1
Instagram Confirms Big Algorithm Changes [Important]
37:03
37:03
Play later
Play later
Lists
Like
Liked
37:03
Instagram just rolled out some major changes – and yes, they affect everyone. So what now? We’ll walk you through what’s shifting in the algorithm and share practical adjustments your church can make to stay ahead. ============================= Table of Contents: ============================= 0:00 - Intro 1:43 - Supply vs. Demand 7:45 - The Danger …
…
continue reading
1
Lutrinology (OTTERS) Encore with Chris J. Law
1:02:42
1:02:42
Play later
Play later
Lists
Like
Liked
1:02:42
YOU’RE NOT READY. But it’s time. Otters. Sea otters. River otters. Big beefy otters. Tiny otters. Giant river otters. Otters chasing you down the street. Dr. Chris J. Law, a professional Lutrinologist, shares tales about coastal vs. inland otters, otter terrorism, magical teeth, lustrous fur, rock pockets, kelp naps, otter terrorism, cautionary mot…
…
continue reading
1
Extra: A Modern Whaler Speaks Up (Update)
26:47
26:47
Play later
Play later
Lists
Like
Liked
26:47
Bjørn Andersen has killed hundreds of minke whales. He tells us how he does it, why he does it, and what he thinks would happen if whale-hunting ever stopped. (This bonus episode is a follow-up to our series “Everything You Never Knew About Whaling.”) SOURCES: Bjørn Andersen, Norwegian whaler. RESOURCES: "Digestive physiology of minke whales," by S…
…
continue reading
1
AlgoSec on AI, Automation, and the Next Era of Network Management
22:30
22:30
Play later
Play later
Lists
Like
Liked
22:30
The enterprise network is under pressure like never before. Hybrid environments, cloud migrations, edge deployments, and the sudden surge in AI workloads have made it increasingly difficult to keep application connectivity secure and reliable. The old model of device-by-device, rule-based network management can’t keep up with today’s hyperconnected…
…
continue reading
1
#824: Dr. Kevin Tracey — Stimulating The Vagus Nerve to Tame Inflammation, Alleviate Depression, Treat Autoimmune Disorders (e.g., Rheumatoid Arthritis), and Much More
2:23:18
2:23:18
Play later
Play later
Lists
Like
Liked
2:23:18
Kevin J. Tracey, MD is president and CEO of the Feinstein Institutes for Medical Research at Northwell Health, a pioneer of vagus nerve research and author of the recent book, The Great Nerve: The New Science of the Vagus Nerve and How to Harness Its Healing Reflexes. This episode is brought to you by: Eight Sleep Pod Cover 5 sleeping solution for …
…
continue reading
1
🎙 Why Employee Experience Is Every Company’s Priority
33:03
33:03
Play later
Play later
Lists
Like
Liked
33:03
In this episode, we dive into why employee experience matters more than ever—and how it impacts company culture, productivity, and long-term success. Together with our guest, we explore practical ways leaders can improve the workplace environment and create lasting change. We also reference insights from Insperity’s research report: 👉 A Critical Mo…
…
continue reading
1
How This 25-Year-Old Built A $675M Legal AI Startup (With No Legal Experience)
45:25
45:25
Play later
Play later
Lists
Like
Liked
45:25
In this episode of Founder Firesides, YC General Partner Gustaf Alströmer is joined by Max Junestrand, co-founder and CEO of Legora, one of the fastest-growing legal AI startups in the world. In just 13 months, Max and his team scaled from 10 to 100 people, raised $80M, and cracked the challenge of selling to one of the most skeptical industries. M…
…
continue reading
1
Creative Approaches to Employee Financial Wellbeing
34:36
34:36
Play later
Play later
Lists
Like
Liked
34:36
Creative Approaches to Employee Financial Wellbeing Hosts: Steve Boese and Trish Steed Guest: Einat Steklov, CEO & Co-founder of Kashable Summary In this episode of At Work in America, hosts Steve Boese and Trish Steed sit down with Einat Steklov, CEO and co-founder of Kashable, to discuss financial well-being in the workplace. The conversation exp…
…
continue reading
1
218 | Zero to Leads: How to Build a Personalized LinkedIn Outreach Machine for Your ICP with Anna Bui
40:04
40:04
Play later
Play later
Lists
Like
Liked
40:04
In this live session, automation coach Anna Bui is walking us through the exact step-by-step process she used to scrape leads from LinkedIn using Appify, enrich them with data, and send them through a highly targeted outreach workflow, all while keeping it lean and cost-effective for early-stage experiments. This isn’t theory. It’s real-world, been…
…
continue reading
