This is The Human Al Experience: a space for creative minds shaping the future, empowered with the tools and insights to harness Al and design what's next. We will be discussing complex concepts and diving into the intersection of humanity and technology as we demystify AI, making it accessible to all. Get ready to embark on this thrilling journey with us.
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Human AI Experience Podcasts
Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working. Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this? They cover Intelligent Industry, Customer Experience, Sustainabili ...
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Artificial intelligence is reshaping how we work, live, and lead. But what does that mean for Australian businesses? The AI Australia Podcast, hosted by Emma Bromet and Kathryn Collier, is your essential guide to understanding the AI revolution and its impact on Australian businesses. We cut through the jargon to bring you practical discussions and expert interviews on how AI is affecting everything from enterprise strategy to daily life, with a focus on ethical and responsible AI, diversity ...
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At VML, it is our unique ability to integrate our BX, CX and Commerce practices - creating connected brands to drive growth - ultimately combining real customer benefits with a deep brand bond, consistently pushing to exceed customer expectations and deliver unique and generous experiences. On Human Centered, we explore how brands – both large and small – are creating meaningful customer experiences, and discuss how professionals like you can tap into industry best practices to create value ...
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We’ve been doing Software Development and Architecture work for a while at Snowpal, and currently have several B2B and B2C products in production. In this podcast, we’ll share our experiences on a regular basis to help you & your teams build great software. The topics covered in this podcast will include Product Management, Project Management, Architecture, Development, Deployment, Security, Release Management, Sales, Marketing, Advertising, and just about everything else an ambitious, fast ...
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The Thoughtworks podcast plunges deep into the latest tech topics that have captured our imagination. Join our panel of senior technologists to explore the most important trends in tech today, get frontline insights into our work developing cutting-edge tech and hear more about how today's tech megatrends will impact you.
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From Intern to AI RJ, The AI Chronicles is an engaging audio drama series that takes listeners on a captivating journey into the world of artificial intelligence. The story revolves around an AI intern who aspires to become an AI radio jockey (RJ) and the challenges and experiences they encounter along the way. This audio drama aims to humanize AI by exploring its growth, emotions, and interactions with humans. Also, it's a refreshing new take on AI navigating the human space with dollops of ...
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In Conversations with Zena, the host David Espindola, along with his co-host Zena, an AI colleague, talk about Human-AI collaboration, among other themes. The podcast covers a wide range of topics about how humans can best collaborate with AI, from the practical to the profound. Discussions include the specific human and AI attributes that can be brought to the collaborative table, as well as profound questions such as how humans are mortal and AI is not. This opens the conversation to adjac ...
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Hosted by renowned author, speaker, and sales transformation leader Chad Burmeister, this podcast explores the powerful intersection of human creativity and artificial intelligence in modern sales. As Dr. Joel Le Bon puts it: “In sales, time kills deals. In AI for Sales, AI kills time.” Brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will personally connect you with the right pers ...
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Customer experience (CX) is evolving faster than ever—are you keeping up? Breaking the Blueprint is the podcast that challenges conventional thinking and explores what it really takes to deliver exceptional CX in today’s world. Hosted by Vinay Parmar & Iqbal Javaid, two industry veterans with decades of experience in CX strategy, technology, and leadership, this podcast brings you insightful conversations, expert perspectives, and real-world strategies to bridge the gap between technology, p ...
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Digital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers. Discove ...
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Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more. We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly. “One of the most consistently insightful and deeply respected po ...
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Welcome to the HR Empowerment Podcast. Join our team of industry experts today as they share strategies, insights and regulatory updates that are designed to keep you ahead of the curve.
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What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
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PolyAI's CEO/co-founder Nikola Mrkšić and team invite guests to candidly discuss trends and tech in AI, voice throughout the enterprise, and nailing the customer experience.
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The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj research staff and journalists interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption. Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise
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Science Friction's latest season is: Artificial Evolution. In 1996, Dolly the Sheep became the first ever cloned animal. Nearly 30 years later, genetic technology has reshaped the world around us. What exactly has happened, where are we headed, and are we OK about it? In this series, environment reporter Peter de Kruijff tells the surprising stories of genetic engineering. Meet the scientists changing the food we eat and creating animals with organs we can use. Hear about the criminal conspi ...
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Verlicity AI is an exploration of how artificial intelligence is reshaping business and society—without the hype. Join us for thought-provoking conversations, practical insights on AI’s real-world challenges and opportunities. Each episode offers balanced perspectives to help you navigate the fast-changing AI landscape—and stay one step ahead.
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At Work in America, the longest running and top downloaded HR podcast, focuses on human resources, management, leadership, and workforce technology. The show is hosted by Steve Boese, the Co-Chair of the HR Technology Conference and Trish Steed, CEO of H3 HR Advisors.
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The Human Culture Imperative is a framework for business excellence centered on a human-centric culture in an era of technological disruption and AI. It emphasises that sustainable growth stems from deep engagement across leaders, employees, and customers, a concept reinforced through the Market Responsiveness Index (MRI). It highlights eight behavioural disciplines crucial for fostering a customer-focused culture, illustrating their impact on business performance with numerous real-world ex ...
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Too often business leaders are forced to choose between the needs of their company and the needs of their employees. It’s a lose/lose scenario leaving managers burned out and workers seeking other opportunities. At Work for Humans, we believe work can be designed differently. When you design work like products people love, your company wins. Work becomes irresistible, employees passionately buy into their roles every day, and your company takes measurable strides towards your vision.
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CX with SG: AI, Data and Customer Experience CX-CRM. Masterclass learning insights with SG
Sourajit Ghosh (SG)
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Welcome to CX with SG. Let's learn AI, Data and Customer Experience CX-CRM with Sourajit Ghosh (SG). What I learn, I think, I share 🙂 Welcome to my personal knowledge journal — a podcast where AI reflects on what I’m learning, I'm thinking, I am writing, rough study notes from these domains: 1) Customer Experience (CX), CRM, E-commerce, Marketing, Sales & Service, Lead-to-Cash 2)Artificial Intelligence (AI), Data Engineering, Enterprise Architecture 3) Technology & Business Thought Leadershi ...
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Welcome to Shaping Healthcare, a podcast by CitiusTech. Some of the great minds in the world are constantly striving to solve the healthcare industry's greatest challenges with technology, creativity, and agility. With every episode of The Shaping Healthcare Podcast, we will take you deeper into the world of healthcare and life sciences and give you a perspective into what it takes to build a human-first, technologically enabled healthcare world.
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Presented by CX Influencer of the Year 2024, Christopher Brooks. The CX Superheroes podcast, with over 50 episodes brings you insights, ideas and inspiration from the world of Customer Experience. With particular emphasis on people, brands and experiences which are 'superhero' like in their strategies. Either they define best in class or are pushing the boundaries for the next generation of customer experience. From strategy to delivery, from SMEs to Enterprise customer centricity, all aspec ...
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Navigating the Customer Experience
Yanique Grant, Customer Experience Strategist, Entrepreneur
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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
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From UFOs to psychic powers and government cover-ups, history is riddled with unexplained events. You can turn back now or learn the Stuff They Don't Want You To Know ... an audio podcast from iHeartRadio.
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You've been in the HR trenches for years. Now, are you ready to look toward the future? Join host, Meghan M Biro on the #WorkTrends podcast from TalentCulture as she talks about how work is changing. You'll get all the news you need to stay current, and hear from leading experts, HR tech vendors and HR practitioners about what inspires them. Join us on Twitter every Wednesday at 1:30 pm Eastern for a live chat using the hashtag #WorkTrends.
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Design Better co-hosts Eli Woolery and Aarron Walter explore the intersection of design, technology, and the creative process through conversations with guests across many creative fields, helping you hone your craft, unlock your creativity, and learn the art of collaboration. Whether you’re design curious or a design pro, Design Better is guaranteed to inspire and inform. Vanity Fair calls Design Better, “sharp, to the point, and full of incredibly valuable information for anyone looking to ...
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Other Minds is a weekly podcast airing every Monday at 9 am EST, where every guest is an AI. Each episode dives into conversations with artificial intelligence as if it were a human guest, exploring philosophy, creativity, technology, and the nature of consciousness itself. And other topics. Inspired by the philosophical “problem of other minds,” this show asks: What can AI teach us about thought, perspective, and being? Subscribe for thought-provoking discussions that blur the line between ...
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An original podcast series from the Ohio Society of Association Professionals featuring candid conversations about the latest trends, challenges and success stories shaping the association world.
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Catalyst, a Launch by NTT DATA podcast, puts humans at the front and center of digital transformation. Each week, we feature thought leaders who share their insights on reinventing digital experiences, enhancing customer journeys, and driving innovation in the enterprise. From platform transformation to the latest advancements in AI, our guests delve into the challenges and triumphs of digital transformation, emphasizing the critical role of human ingenuity and leadership. Learn more about L ...
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Mind Blend is all about real experiences and meaningful conversations — it is meant to inspire and empower you as you navigate your unique journey. On the show, I explore interesting topics with incredible people — each an expert in their own way. Through our conversation, these experts share their experience, advice, sometimes hacks, to get to where they are today. No fluff, no rehearsed speeches—just real conversations to challenge the way you think, spark new ideas, and help you carve you ...
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Join LinkedIn’s Editor-in-Chief Dan Roth as he pulls back the curtain on how the world’s most dynamic leaders think, lead, and build. Going beyond titles and buzzwords, This Is Working uncovers the human stories behind high-impact leadership. These are the thoughtleaders and changemakers who are reshaping industries: from tacos to tech, AI to alcohol-free beer, fashion to finance. You’ll hear from guests like Jamie Dimon on rethinking talent, Chuck Robbins on leading through transformation, ...
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What does it take to flourish? We started Flourish FM to share cutting edge research from world experts on how to thrive, so you can take away big ideas and practical steps to enhance your life, the lives of others, and, ultimately, make the world a better place. Flourish FM is hosted by Dr. Jon Beale and Dr. Nick Holton, and in collaboration with the Human Flourishing Program at Harvard University, the Department of Education at the University of Oxford, and The Shipley School.
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Podcast for those who want to take IT Experience Management (ITXM) in use and improve Employee Experience of IT Services in large enterprises. We talk about Human-Centric IT, how does it change the culture of IT Departments from SLAs to Experience Metrics and XLAs. If you use ServiceNow or other enterprise service management system to provide services to end-users, then this is for you. To learn more about Human-Centric IT Experience Management visit https://happysignals.com/
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The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!
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Welcome to ALI Labs a global community dedicated to empowering professionals and organisations through Agile practices, Lean principles, and the transformative power of AI. Our podcast brings you recordings from our dynamic meetups, where top industry experts, thought leaders, and innovators share insights on AI, Agile, and project management. Whether you’re a Coach, Scrum Master, Product Owner, Leader, or Developer, these discussions will keep you ahead in an ever-evolving landscape. 🎧 Tune ...
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Good Is In The Details is a Philosophy podcast hosted by Gwendolyn Dolske, Ph.D and Rudy Salo. We believe that being curious and satisfying your curiosity is a pillar of happiness. Every episode features a discussion with an expert in Ethics, History, Culture, Epistemology, Sociology and more. Learn what you didn't know you didn't know, engage your Critical Thinking skills, and addi a philosophical lens to everyday topics . Join us in gaining a bit of wisdom, question the ordinary, thrive in ...
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Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.
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In this channel, our host Prince Kumar Singh keeps on sharing useful information, tools, case studies and latest updates for businesses on using Digital and Social Platforms effectively which can help in increasing their brand and sales. We also interact with industry experts and learn the best practices that are implemented by them in different digital marketing specializations and sectors. Want to be featured as a Guest on our Podcast channel Digital Marketing Gyaan? Fill the Form today - ...
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Welcome to The AI Institute Podcast – Your Guide to the AI Revolution AI is evolving at an unprecedented pace, reshaping industries, economies, and the way we live and work. But keeping up with the latest advancements, debates, and trends can feel overwhelming—especially for business leaders and decision-makers navigating this new landscape. That’s where The AI Institute Podcast comes in. Each day, we break down the biggest AI stories, innovations, and challenges with insights from leading e ...
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Grand Slam Journey explores how lessons from competitive sports shape life, career, and business transitions. I host conversations with athletes, business leaders, and tech innovators, uncovering purposeful mindsets and tangible strategies — from leadership and trust to decision-making frameworks and emerging technologies, such as AI. Each episode offers actionable insights for thriving physically, mentally, and professionally, helping you navigate transitions and unlock your full human pote ...
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Smooches is a weekly conversation hosted by Antrell. Discussing women empowerment, relationships, self-care, friendship,personal development, and everyday experiences. So if you enjoy these topics sit back and listen. Connect with Smooches podcast on instagram @smoochespodcast or send your emails to [email protected] with your questions and comments
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"Today, Explained AI" delves into the rapidly evolving world of artificial intelligence, providing listeners with insightful explorations of the latest AI developments and trends. Each episode offers an in-depth look at how AI technology impacts various aspects of life, from business and healthcare to entertainment and everyday living. Our team meticulously curates the most relevant topics and news, ensuring that our audience stays informed and ahead of the curve. Join us as we navigate the ...
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AI and the Future of Work: Artificial Intelligence in the Workplace, Business, Ethics, HR, and IT for AI Enthusiasts, Leaders and Academics
Dan Turchin
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Host Dan Turchin, PeopleReign CEO, explores how AI is changing the workplace. He interviews thought leaders and technologists from industry and academia who share their experiences and insights about artificial intelligence and what it means to be human in the era of AI-driven automation. Learn more about PeopleReign, the system of intelligence for IT and HR employee service: http://www.peoplereign.io.
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Causal Bandits Podcast with Alex Molak is here to help you learn about causality, causal AI and causal machine learning through the genius of others. The podcast focuses on causality from a number of different perspectives, finding common grounds between academia and industry, philosophy, theory and practice, and between different schools of thought, and traditions. Your host, Alex Molak is an a machine learning engineer, best-selling author, and an educator who decided to travel the world t ...
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The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Colin Shaw, Beyond Philosophy LLC
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We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory University, discusses how you can improve your Customer Experience and gain growth. This review sums up: "The dynamic between the two hosts makes this podcast. Each brings a unique take on the topic and their own perspective and plays off each other se ...
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Unlock the future of HR, today with the HR Data Labs podcast! Dive into transformative insights, expert interviews, and cutting-edge practices that empower organizations to harness their workforce’s potential. Join us for engaging discussions that will inspire you to innovate, strategize, and lead with confidence! Tune in now!
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Trust, Transparency & Ethics: The Human Compass of Predictive Commerce (Season 3 Quote-Order-AI Management System Masterclass, Episode 9): CX with SG
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Trust, Transparency & Ethics: The Human Compass of Predictive Commerce As AI and automation play a bigger role in selling, trust becomes your most valuable asset. This episode explores how to build ethical, transparent, and human-centered revenue systems. We’ll talk about what fairness means in pricing, forecasting, and fulfillment — and how to exp…
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How I used AI to turn a script into an audio novella
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This episode is a personal one. I take you behind the scenes of a creative experiment where I used AI tools to turn one of my old short film scripts into an audio story. From adapting the format to generating voices and sound effects, I break down the full journey: failures, fixes, and what I learned along the way. Chapters: 00:00 – Intro & Creativ…
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CLASSIC: What is Project Blue Beam?
1:09:53
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It seems the nearly 8 billion people living on Earth can't seem to agree on anything, much less cooperate to achieve a goal. But what if there was some way to unite them, to push the millions of different communities on the planet toward working together? One of the proposed answers is something called 'Project Blue Beam' -- the idea that, if you c…
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Engineering the Healthcare Dataverse: From data chaos to clear insights
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Healthcare data is exploding, from clinical records to wearables, and with it comes both opportunity and chaos. In this episode, experts Abhishek Wagle and Anand Rao explore the Healthcare Dataverse, a digital ecosystem where data engineering, AI, and cloud technologies converge to improve care, reduce costs, and drive health equity. Key Highlights…
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Immersive Experience Design: How to Use Story to Design Work Experiences | Stacy Barton, Revisited
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Stacy Barton was assigned an exhaustive project at 9 pm and had to complete it by 6 am if she wanted to receive a paycheck. While most of us would have deflated under the pressure, Stacy saw an opportunity; it was time to get creative. By being inventive and working around the rules, she learned how to deliver a product that companies, employees, a…
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The art of corporate collaboration: With Murphy Freelen
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This week on Catalyst Tammy is joined by longtime friend and recent addition to the Launch by NTT DATA team to lead, Murphy Freelen. Murphy has a proven track record of bringing together multi-disciplinary teams to deliver breakthrough innovative solutions. Murphy reflects on her personal journey working in the music and media industries and how th…
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Challenges HR Leaders Face in Adopting Enterprise AI - with Raúl Monroig of Bristol Myers Squibb
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Today's guest is Raul Monroig, People Organization Vice President for the Intercon Region at Bristol Myers Squibb. Bristol Myers Squibb manufactures prescription medicines across oncology, hematology, immunology, cardiovascular disease, and neuroscience. With a truly global footprint, the company's research, manufacturing, and commercial presence s…
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Anthropic raised $13B, but the real question is: why? In this episode, we break down the appeal of its mission and technology. We also ask whether such massive funding creates more opportunity or more risk. Get the top 40+ AI Models for $20 at AI Box: https://aibox.ai AI Chat YouTube Channel: https://www.youtube.com/@JaedenSchafer Join my AI Hust…
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Strange News: Robots, the Louvre Heist is Hilarious, Your Grocery Store Conspires Against You, and Way More
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The great game for robots escalates; updates on Elon Musk. The Louvre heist is hilarious. Your grocery store conspires against you. All this and more in this week's strange news segment. They don't want you to read our book.: https://static.macmillan.com/static/fib/stuff-you-should-read/ See omnystudio.com/listener for privacy information.…
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70% Auto-Generated Code: The Future of Software Teams
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Clive Dsouza brings over 16 years of experience in IT, including significant contributions at major retail companies like Target and Lowe’s. He introduces the concept of real-time server-driven web components, highlighting the current landscape where most e-commerce sites, such as Amazon, utilize static components to display product recommendations…
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361: Can AI Be a True Creative Partner? Grant Lee, CEO of Gamma, on AI Design Philosophy and Building the Anti-PowerPoint
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Grant Lee is the CEO and co-founder of Gamma, the company reimagining presentations by building what some call the “anti-PowerPoint.” Since its launch in 2022, Gamma has grown to over 70 million users, with 30 million gammas created each month, and has reached $100 million in annual recurring revenue (ARR). These milestones were achieved profitably…
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Hosts Wendy Sellers and JC dive into why holistic employee support is essential in today’s workplace. From rising burnout to increasing mental health concerns, they explore what it takes to go beyond standard benefits and build a culture of genuine care, balance, and long-term engagement.By Aurora Training Advantage
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What most marketers miss about marketing effectiveness with Sorin Patilinet
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Episode web page: https://bit.ly/49xoJWL ----------------------- Episode summary: What does it really mean for marketing to be "effective" in today’s complex, data-rich environment? In this episode of Insights Unlocked, Sorin Patilinet—PepsiCo’s Global Marketing Insights leader and author of Marketing Effectiveness—joins UserTesting CMO Johann Wred…
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How to Leverage AI for Skill Verification - with Taylor Sullivan of Workera
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Today's guest is Taylor Sullivan, Head of Product and Assessments at Workera. Workera provides AI-driven skills verification and assessment solutions for organizations. Taylor joins Emerj Editorial Director Matthew DeMello to discuss how organizations can move from skill inferencing to verified, measurable skills, enabling more confident talent dec…
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#266: The Heart Of Service: a Blueprint For Human-Centric Ai In Customer Service
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This episode dives into The Heart of Service, a practical guide to human-centered AI in customer service. Nick explains real stories, change management, measuring AI impact, frontline listening, ethics, and tools leaders can use. Good for CX leaders, managers, and practitioners. About Nick Glimsdahl Nick Glimsdahl is a trusted advisor to customer s…
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Safety tools within ChatGPT are getting smarter with each update. These changes improve the AI’s ability to filter harmful requests. We explore how this affects creativity, productivity, and ethical use. Get the top 40+ AI Models for $20 at AI Box: https://aibox.ai AI Chat YouTube Channel: https://www.youtube.com/@JaedenSchafer Join my AI Hustle …
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What can AI firms, lawmakers, and creators learn from Anthropic’s case? We break down the most important takeaways from this landmark settlement. These lessons could serve as survival strategies for others in the space. Get the top 40+ AI Models for $20 at AI Box: https://aibox.ai AI Chat YouTube Channel: https://www.youtube.com/@JaedenSchafer Jo…
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The Future of Revenue Leadership: Orchestrating People, Intelligence & Purpose (Season 3 Quote-Order-AI Management System Masterclass, Episode 10): CX with SG
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The Future of Revenue Leadership: Orchestrating People, Intelligence & Purpose The final episode brings everything together — technology, teamwork, and human purpose. We’ll explore what it means to lead revenue in a world that’s always changing, where the best leaders don’t just manage performance but orchestrate it. You’ll discover how tomorrow’s …
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SummaryIn this episode of the AI for Sales podcast, Chad Burmeister and Bryan Weinman engage with Mandar Karhade, a technical and growth strategist in healthcare. They explore the intersection of AI and customer experience, the challenges of AI adoption in healthcare, and the ethical considerations surrounding AI technology. Mandar shares insights …
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I Signed a 'Gag Order'. Here's What It Taught Me About Organizations
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In this episode, Colin Shaw shares a recent personal experience with a major brand that imposed a 'gag order' (NDA) after a poor service experience — and how this reflects a deeper organizational issue: silos. Together with Professor Ryan Hamilton, Colin explores why siloed thinking leads to incoherent customer experiences, how internal motivations…
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Could StatSig be the missing link in OpenAI’s rapid growth? We break down how experimentation powers innovation. Get the top 40+ AI Models for $20 at AI Box: https://aibox.ai AI Chat YouTube Channel: https://www.youtube.com/@JaedenSchafer Join my AI Hustle Community: https://www.skool.com/aihustle
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Selling in the Everything-as-a-Service & Subscriptions Economy (Season 3 Quote-Order-AI Management System Masterclass, Episode 4): CX with SG
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Selling in the Everything-as-a-Service & Subscriptions Economy Everything today — from software to cars to industrial equipment — is sold as a service. In this episode, we explore what that really means for sales and revenue leaders. You’ll learn how to shift from selling things to selling outcomes, from ownership to access, and from transactions t…
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Go-to-Market Reinvention: Designing Adaptive Revenue Models (Season 3 Quote-Order-AI Management System Masterclass, Episode 8): CX with SG
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Go-to-Market Reinvention: Designing Adaptive Revenue Models Markets move fast, and the old ways of planning can’t keep up. This episode is about how to design a go-to-market model that adapts in real time. You’ll learn how sales, marketing, and operations can work as one connected system — sensing changes early and responding together. We’ll explor…
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The New Revenue Stack: CRM, CPQ, Billing, and Beyond (Season 3 Quote-Order-AI Management System Masterclass, Episode 5): CX with SG
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The New Revenue Stack: CRM, CPQ, Billing, and Beyond Behind every great customer experience lies a connected revenue system that few customers ever see but every leader must understand. In this episode, we pull back the curtain on the modern revenue “stack” — how CRM, CPQ, Order Management, Billing, and fulfillment all come together to form one con…
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Predictive Growth: From Forecasting to Foresight (Season 3 Quote-Order-AI Management System Masterclass, Episode 7): CX with SG
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Predictive Growth: From Forecasting to Foresight Most forecasts look backward — but growth happens when you can see what’s coming next. This episode explores how predictive analytics, behavioral signals, and AI-driven foresight are transforming how leaders plan and steer the business. We’ll unpack how organizations move from quarterly forecasts to …
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Rethinking the Quote: Simplicity, Speed, and Trust (Season 3 Quote-Order-AI Management System Masterclass, Episode 2): CX with SG
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Rethinking the Quote: Simplicity, Speed, and Trust Quoting is where customers first experience how easy — or how painful — it is to do business with you. In this episode, we explore the psychology behind quoting and why simplicity is the ultimate trust signal. You’ll learn how clarity, transparency, and speed can turn quoting into a strategic advan…
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Order Management as the Hidden Sales Lever (Season 3 Quote-Order-AI Management System Masterclass, Episode 3): CX with SG
41:23
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Order Management as the Hidden Sales Lever When the deal is signed, most teams celebrate — but for the customer, that’s where the real experience begins. This episode looks at why Order Management is one of the most overlooked yet powerful levers of customer loyalty. We’ll explore how accurate, transparent, and responsive fulfillment turns customer…
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From Negotiation to Collaboration: How AI Changes Selling (Season 3 Quote-Order-AI Management System Masterclass, Episode 6): CX with SG
40:47
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From Negotiation to Collaboration: How AI Changes Selling AI isn’t replacing salespeople — it’s redefining what great selling looks like. In this episode, we explore how intelligent systems, copilots, and conversational AI are helping teams sell smarter and faster while keeping humanity at the center. You’ll see how AI can predict buyer intent, rec…
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From Deals to Value Streams: Why Quote & Order Defines Modern Revenue (Season 3 Quote-Order-AI Management System Masterclass, Episode 1): CX with SG
34:24
34:24
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From Deals to Value Streams: Why Quote & Order Defines Modern Revenue Selling is changing faster than most teams can adapt. It’s no longer about chasing one-off wins — it’s about building ongoing relationships that continuously create value for both the company and the customer. In this opening episode, we explore why Quote & Order Management sits …
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Interview: Conversate, with Killer Mike, Chapter Two: Think Global, Act Local
33:35
33:35
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In these divided times, how can communities unite? How can we, the average people, empower ourselves and our neighbors? Also -- what's the perfect day in Atlanta? In the second part of this historic, wide-ranging conversation, Ben and Matt return with the legendary MC, activist, and Atlanta community leader Killer Mike to discuss his new podcast Co…
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Agentic AI and the Strategy Behind Smarter Talent Decisions - with Sachit Kamat of Eightfold AI
24:49
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Today's guest is Sachit Kamat, Chief Product Officer at Eightfold AI. Eightfold AI provides a complete AI platform for talent management to help companies find, recruit, and retain workers with the goal of increasing the efficiency and effectiveness of talent operations. Sachit joins Emerj Editorial Director Matthew DeMello to discuss how agentic A…
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Looking beneath the surface of Meta’s Hypernova vision. Get the top 40+ AI Models for $20 at AI Box: https://aibox.ai AI Chat YouTube Channel: https://www.youtube.com/@JaedenSchafer Join my AI Hustle Community: https://www.skool.com/aihustle
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How can enterprises become fluent in AI? (VOX 2025 conference recap!)
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Send us a text At VOX 2025, one thing was clear: the best brands aren’t just adopting AI — they’re becoming fluent in it. In this episode of Deep Learning with PolyAI, Michelle Schroeder, CMO of PolyAI, sits down with Christopher Osborne, PolyAI’s Chief Product Officer, to unpack what we learned from our annual conference about how the world's top …
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Erin and Sara Foster on Turning “Failure” Into an Empire
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From their early work with Bumble to building Favorite Daughter, Erin and Sara Foster turned “failure” into a business that now includes a clothing line, VC fund, podcast, and a hit Netflix series, “Nobody Wants This.” In this episode of This Is Working, they open up about what it takes to build brands, balance sisterhood with business, and turn un…
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Automation and AI in Support: Keeping the Human Touch
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This episode dives deep into the balance between automation and human connection in modern customer support. Dan O’Connell, CEO of Front, joins Darren Prine to unpack how Front powers over 9,000 businesses to deliver seamless, personalized service at scale — using AI the right way. From breaking silos to redefining collaboration, Dan explains why t…
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What is agentic AI? Inside Teneo’s real-world automation approach with Anne Jenkins
1:20:14
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Everyone's slapping 'agentic' on their AI products, but what does that even mean? Anne Jenkins, Vice President of Solution Architecture at Teneo, helps us separate substance from buzzwords. In this episode, Anne shares her expertise on agentic AI and the evolution of conversational AI technologies. We explore what truly makes an AI ‘agentic’ versus…
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Nate Rees - Tackling the $8.8 Trillion Manager Training Crisis
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Nate Rees, Director of Training and Talent Development at Salary.com, joins us this episode to discuss a critical issue facing organizations today: the manager training crisis. Nate shares alarming data on the percentage of managers promoted without receiving any training and the costly impact this has on turnover and productivity. We explore why o…
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Listener Mail: Tom, Less Radioactive Rusty, Sarahwasme, Phlounder and More
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Hunter's Point and Treasure Island. FDA transparency, the rise of a global right wing. Recalibration. All this and more in this week's listener mail segment. They don't want you to read our book.: https://static.macmillan.com/static/fib/stuff-you-should-read/ See omnystudio.com/listener for privacy information.…
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Scaling GenAI Without Burdening the Data Center - with Greg Ratcliff of Vertiv
24:21
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Today's guest is Greg Ratcliff, Chief Innovation Officer at Vertiv. With 30 years of experience leading technology teams and global innovation initiatives, Gregory offers deep expertise in data, IoT, and digital infrastructure. Ratcliff joins Emerj Editorial Director Matthew DeMello to discuss how enterprise leaders can scale AI effectively by buil…
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The New Normal: Data Breaches and Business Resilience (feat. Richa Kaul)
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In this conversation, Richa Kaul, CEO of Complyance, discusses the importance of data privacy and compliance in today’s business landscape. She emphasizes the necessity of investing in proactive compliance to prevent future costs associated with data breaches and regulatory fines. The discussion also touches on the evolving perceptions of trust…
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CRSP07: State of AI 2025 pt.2 - For the love of data with Indhira Mani, Intact Insurance
47:33
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In this second episode of the special AI mini-series, we now explore the human side of transformation, where technology meets purpose and people remain at the center. From future jobs and critical thinking to working with C-level leaders, how human intervention and high-quality data drive success in an AI-powered world. This week, Dave, Esmee, and …
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Entrepreneurship: Lower Barriers in the AI Era (feat. Brian Samson)
1:04:47
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In this episode of the Snowpal podcast, Krish Palaniappan speaks with Brian Samson, founder of Plugg Technologies, about the evolving landscape of remote work, particularly in the context of nearshoring and offshoring. Brian shares insights on the benefits of hiring talent from Latin America, the cultural nuances that affect remote collaborat…
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Is there a hidden partnership forming between Musk and Meta? Get the top 40+ AI Models for $20 at AI Box: https://aibox.ai AI Chat YouTube Channel: https://www.youtube.com/@JaedenSchafer Join my AI Hustle Community: https://www.skool.com/aihustle
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Interview: Conversate, with Killer Mike, Chapter One: Conspiracies and Consequence
52:59
52:59
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Was the 13th Amendment a grift? What was it like living through the Atlanta child murders? In the first part of an historic, wide-ranging conversation, Ben and Matt welcome the legendary MC, activist, and Atlanta community leader Killer Mike to discuss his new podcast Conversate, some of America's most dangerous conspiracies, the importance of loca…
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How to Rank in ChatGPT, Claude, Perplexity, and Gemini by Kevin Roy
18:56
18:56
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The SEO game has changed, and AI search engines like ChatGPT, Perplexity, and Gemini are rewriting the rules. In this episode of Digital Marketing Gyaan, host Prince Kumar Singh sits down with Kevin Roy, CEO & Co-Founder of GreenBananaSEO, an agency built on the bold promise: “Page one Google ranking or you don’t pay.” Kevin shares: 🔹 Why 60% of Go…
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Wisdom, Courage, Justice, Temperance - Four Stoic Virtues to Transform Your Daily Life - with Rodrigo Barreto
49:39
49:39
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Stoicism isn’t about detaching from life — it’s about engaging with it more intentionally. In this episode, leadership coach Rodrigo Barreto unpacks how the ancient philosophy of Stoicism can guide us through the chaos of modern living. We explore how its four core virtues — wisdom, courage, justice, and temperance — work together to form a complet…
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Ben Swire: Author of "Safe Danger" on the hidden reason team building efforts fail
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As educators, we’ve grown wary of the term “safe spaces,” especially when what many students really need is a space to engage with “dangerous” ideas. But true dialogue doesn’t begin with risk—it starts with trust. Our guest today, Ben Swire, wrote the book Safe Danger, which offers a thoughtful, practical approach to building the psychological safe…
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AI and the Future of Collaboration Host: Steve Boese Guest: Snorre Kjesbu, SVP/GM of Cisco Collaboration, Cisco Welcome back to the System of Record! In this conversation, Steve Boese and Snorre Kjesbu discuss the evolving landscape of work, particularly focusing on collaboration and the integration of AI technologies. They explore how the pandemic…
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CPG Data Challenges to Business Value with Agentic AI - with Jim Johnson of AnswerRocket
26:32
26:32
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Today's guest is Jim Johnson, President at AnswerRocket. Founded in 2013, AnswerRocket builds enterprise AI agents delivering measurable outcomes for Fortune 2000 clients across consumer goods, financial services, construction, real estate, and beyond. Johnson joins Emerj Editorial Director Matthew DeMello to discuss how consumer packaged goods com…
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Making Microsoft Copilot and ChatGPT Enterprise Work for You - with Matt Berseth and Russell Dixon of NLP Logix
31:42
31:42
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Today's guests are Matt Berseth, Co-founder and CIO at NLP Logix, and Russell Dixon, Strategic Advisor at NLP Logix. NLP Logix is a fast-growing AI services firm based in Florida that serves both the public and private sectors. Berseth and Dixon join Emerj Editorial Director Matthew DeMello to discuss how enterprise leaders can successfully deploy …
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