In this episode, host Jarrod A. Clabaugh, CAE, sits down with keynote speaker, author, and resilience strategist Shawn Ellis. Shawn unpacks his signature Choose Your Ending Method and Five Cs of Radical Adaptability—calm, clarity, courage, confidence, and community—showing how these principles help association leaders let go, adapt, and grow in a rapidly changing environment. He also shares his personal journey into the association space, the inspiration behind his method, and why embracing vulnerability and authentic communication leads to stronger accountability and collective success.

This episode is sponsored by Clark Schaefer Hackett Business Advisors.

OSAP Observations is produced by Association Briefings.