Resources, tools, and support for business owners who want a business that gives more than it takes.
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For Servicebased Business Podcasts
Rooted & Relentless is the podcast for big-dreaming, soul-led entrepreneurs building businesses—and lives—on their own terms. Hosted by Biz Growth Strategist & Operational Powerhouse Steph Rubio, this show blends unfiltered business strategy with personal growth stories, mindset shifts, a touch of randomness, and plenty of humor to keep you laughing. Everything is on the table. It’s raw, real, and relentlessly honest. New episodes drop weekly(ish). Bring your notebook & an open mind. This is ...
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This podcast helps service-based entrepreneurs and business owners scale their businesses in any economy without overworking or overwhelm. The goal is to create an asset you can sell while enjoying life as you build it. Here, you turn your business into a client-attracting gem and become a high-performing CEO. About the Host: Maggie Perotin is the founder of Stairway to Leadership. As an international business and leadership coach, Maggie helps service-based business owners start, grow, and ...
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Have you noticed so much business and marketing content out there is so abstract and airy fairy - what they’re saying sounds good, but what do you actually need to DO? That’s where the Good Marketing, Good Business podcast comes in, this is where I share practical strategies to help you grow your service based business. Everything from exactly where to find more clients through to how to follow up properly without pestering. Your host, Shannon Stone is an award-winning business and marketing ...
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The More Profitable Podcast with Stacey Harris
Stacey Harris | Podcast Strategy + Production for Coaches & Consultants
The More Profitable Podcast is for service-based business owners who want their podcast to drive real sales—not just downloads. Hosted by Stacey Harris, founder of Uncommonly More, this show gives you the strategies, systems, and structure you need to turn your podcast into a sales tool. We’re not here for hacks or vanity metrics—we’re here to help you build a show that consistently attracts, qualifies, and converts right-fit leads. Each week, Stacey shares what’s working right now for her c ...
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Systems Rehab | Client Experience Systems for Service Providers
Kenniqua Lewter - Client Experience Systems Strategist
You’re incredible at what you do. Clients rave about your work. But behind the scenes? That’s where things get messy. Onboarding feels clunky, communication slips through the cracks, retention isn’t where it could be, and your systems don’t fully support the experience you want your clients to have. Welcome to Systems Rehab, the podcast where we fix the messy back end and transform it into a streamlined, revenue-driving, retention-boosting client experience. Hosted by Client Experience Syste ...
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Social media marketing, small business marketing, and content strategy that actually works—for creative entrepreneurs, photographers, and service-based business owners who want to grow with clarity, not hustle. Hosted by photographer, personal branding expert, and visibility strategist Brenda Eckhardt, this podcast delivers honest conversations, mindset shifts, and practical visibility strategies to help you attract the right clients, simplify your content, and show up with purpose. Whether ...
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MM 227 - What Are You Fighting For? Building a Brand with Purpose
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4:31Send us a text In honor of Remembrance Day, Maggie shares the story of her maternal grandfather—a WWII veteran who fought in the Polish clandestine army and spent his retirement as a servant leader in local government. His legacy inspires her to ask: What are you fighting for in your business? In this week's Maggie's Moment, discover why knowing wh…
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EP # 226 - From Feast or Famine to Predictable Revenue: The Client Acquisition Engine
23:55
23:55
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23:55Send us a text Stop the feast or famine cycle! Learn how to build a Client Acquisition Engine that delivers consistent, predictable leads and revenue. Maggie breaks down the exact system for strategic partnerships (80%+ conversion!), optimized marketing, and a sales process that converts 50-60%+ of leads into paying clients. You'll Learn: How to ge…
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Two Leaders, One Goal: Building Communities That Support Other Powerhouse Women in Business (featuring Taylor Smith of The Power Table)
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31:41In this episode of Rooted and Relentless, host Steph Rubio welcomes Taylor Smith of The Power Table to discuss the theme of collaboration over competition. They are both uniquely positioning to discuss this emerging theme because they are "competitors" in the very real sense of the word and Steph has her own mastermind while being a part of Taylor'…
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MM 226 - Strategic Planning for Small Business That Actually Works
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5:06Send us a text Most business owners set goals in January... and abandon them by February. Why? Because they're missing the critical second step of strategic planning. In this week's Maggie's Moment, I'm sharing my two-part approach to annual planning that ensures your goals don't just sound good—they actually happen. In this episode, you'll discove…
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084: Marketing Isn't Your Problem, It’s Just Your Most Obvious Problem
19:56
19:56
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19:56I could be marketing-rich or I could tell you the truth. Yes, marketing is needed, it just might not be the priority right now. Growing your business requires much more than more clients and customers. In this episode by listening [and taking notes], you’ll learn: The more strategic shifts that will get you far better results Why your business mode…
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EP # 225 - The 3 Pillars Every Service Business Needs to Scale to Six Figures (And Beyond)
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34:31Send us a text Want to know exactly what it takes to scale a service business from early five figures to multiple six figures and beyond? Over the next three episodes, I'm breaking down my T.O.P. CEO Formula - the exact three-pillar framework I use to help my clients scale their businesses sustainably without burnout or overwhelm. This isn't about …
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How to Run a Systems Audit Before the New Year (and What to Review in Each Area of Your Client Experience) Ep. 28
20:49
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20:49If you’ve updated your services, changed your pricing, or switched tools this year, it’s time for a systems audit. In this episode, I’m walking you through how to do a full client experience systems audit, the exact process I use every quarter to make sure every touchpoint, workflow, and automation still aligns with how I want my business to run. I…
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MM 225 - How to Make Time for What Matters (Even When You're Busy)
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4:29Send us a text How do you grow your business long-term when your schedule is already packed with urgent, important work? This is something I frequently coach my clients on. And right now, I'm living it myself - implementing a new strategy for 2026 while juggling client coaching, onboarding, speaking engagements, and everything else that keeps my bu…
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EP # 224 - From Worried to Ready - The Small Business Guide to Thriving in 2026
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21:16Send us a text Recession fears. Economic uncertainty. Tariffs. Interest rates. It's been a stressful year for small business owners, and you might be worried about what 2026 will bring. But here's what I learned this week at a Small Business Week event with the Chief Economist from BDC: 2026 won't be as bad as you think. Yes, we'll see slower growt…
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MM 224 - From Ideas to Action - How to Prioritize What Actually Matters
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3:46Send us a text Entrepreneurs never lack ideas. The challenge? Actually implementing them. If you're busy running your business day-to-day and struggling to turn your brilliant ideas into action, today's Maggie's Moment is for you. I'm sharing three simple questions that will help you prioritize which ideas to implement first - and the one critical …
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Clarity & Qualifiers: Your Ticket to Finally Finding Aligned Clients
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8:57In this episode of 'Rooted and Relentless,' Steph digs under the hood a bit to discuss how clarity and qualifying clients in your business are crucial to success (and your sanity). She shares personal experiences and insights on how to identify and attract the right clients who are committed to taking action and achieving success. Steph emphasizes …
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EP # 223 - The Woman Behind the Podcast: Fun Facts, Deep Beliefs, and Why I Do What I Do
38:35
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38:35Send us a text You've been listening to my podcast, hearing my voice, learning from my frameworks - but do you actually know who I am? Recently, I was running an event with local entrepreneurs, and someone mentioned they'd heard about the Diamond Effect Podcast. It hit me: my podcast is being talked about in rooms I'm not in, which means more of yo…
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How to Batch a Month of Content in Three Hours Using a Simple System with Carli LeBlanc Ep.27
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44:00In this episode of the Systems Rehab Podcast, I’m joined by Carli LeBlanc, CEO of CD Creative Co., a content creation agency helping women entrepreneurs batch their monthly content in just one day. Carli shares her journey from documenting her undergrad life to building a content business while balancing a full-time job and family life. We dive int…
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MM 223 - Don't Wait for Holidays to Practice Gratitude
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3:56Send us a text Happy Canadian Thanksgiving! For me, this day marks the start of the holiday season - a time to pause, reflect, and feel grateful for what we have. But here's the thing: we can't wait for holidays to practice gratitude, kindness, and appreciation. Those need to be part of our everyday lives, not saved for special occasions. In this q…
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EP # 222 - From $95K to Nearly $1M: How Glory Scaled Her Therapy Practice While Being Present for Her Kids
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30:05Send us a text What does it really take to scale a service business to nearly seven figures without burning out or missing your kids' adolescence? In this episode, I'm sitting down with my client Glory Lichon, an Air Force veteran turned entrepreneur who grew GlowBright Therapy from a solo practice to serving over 2,000 families across three states…
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Communicate Confidently & Directly: Transform Your Business
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16:40In this episode of 'Rooted and Relentless,' Steph Rubio demonstrated not only how important direct communication is in both personal and professional settings, but how imperative learning skills like active listening & communicating directly are to your success. She shares insights on how effective communication can lead to business growth, better …
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#199 Being strategic vs failing in advance
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11:15By Ilonka Ras
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MM 222 - The Three Words That Close More Sales
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3:19Send us a text "I need to think about it." "I need to talk to my partner." "I'm not sure I can afford it." Sound familiar? Here's the truth: these aren't the real objections - they're just the easiest things that come to mind when someone doesn't have enough information to make a decision yet. In this quick episode, I'm sharing the three powerful w…
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EP 221 - From Chaos to Systems: When to Document Your Processes
21:53
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21:53Send us a text If your plate is full, your team needs you on site all the time, and clients still want to work with YOU specifically - you're not scaling, you're stuck. In this episode, I'm sharing exactly when and how to start documenting the processes that will take your business from chaotic growth to sustainable scaling. This episode is for you…
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The Power of Being Extra: Make Your Client Experience Next Level
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15:27Summary: In this episode, Steph Rubio weaves together tales of a sparkly H&M jacket, a local window tinting business, and the unsung heroes in scrubs to make it clear just how crucial your client's experience is. Discover how these seemingly unrelated stories prove that client experience can be the difference between repeat business and a total flo…
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Send us a text Feeling the economic slowdown? Stop waiting for things to get better and start taking action today. In this quick episode, I'm sharing the one thing you can do right now that could land you a client this week - and it's probably sitting right in your CRM. Spoiler alert: Your next client might already know you, they just haven't heard…
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EP # 220 - From Doing It All to Leading It All. How to Delegate Like a Pro
28:47
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28:47Send us a text Feeling like you're drowning in your own business success? If you're trying to do everything yourself, you're not just burning out - you're actually holding your business back from real growth. In this episode, I'm breaking down the biggest myths that keep business owners stuck in "do-it-all" mode and sharing the exact framework I us…
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#198 Stop Abandoning Your Weekly Plan by Tuesday
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11:31Did you enjoy this episode? Share you aha moment with us! If you’ve ever felt like your weekly plans collapse under client emergencies, procrastination, or overwhelm, this episode is for you. I break down the ALIVE Method, the exact weekly planning routine that helps me run two businesses, homeschool two kids, and still only work 4 days a week. Boo…
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MM 220 - Five Things I'd Tell My 20-Year-Old Self
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4:06Send us a text One of my youngest clients just turned 20 and asked our Diamond Effect Group a question that stopped me in my tracks: "What advice would you give your 20-year-old self?" Her question got me thinking about all the things I wish I'd known back then - the mindset shifts, the courage I needed, and the shortcuts I could have taken if some…
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EP 219 - The Thing Successful People Manage Instead of Time
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23:39Send us a text Ever notice how truly successful people never seem busy? They take vacations, have time for friends, and somehow stay calm while running thriving businesses. What's their secret? It's not that they have more hours in the day or that they face fewer challenges. It's that they've figured out what to actually manage - and it's not what …
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From Discovery Call to Launch: How Christy Price Streamlines Web Design Projects with Simple Systems Ep. 26
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30:01Are you a web designer looking to streamline your workflow and enhance the client experience? In this episode of the Systems Rehab Podcast, host Kenniqua Lewter sits down with Christy Price, a Squarespace designer with 20+ years of experience, to talk about building efficient systems, balancing creative energy, and delivering high-quality websites …
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Why Quarterly Strategy Is Non-Negotiable if Your Podcast Is a Sales Tool
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24:31A commitment to “record and release in the same week” is the thing keeping your podcast stuck. If your show isn’t built around quarterly planning, it’s not going to work as the sales asset you need it to be. Every production client I’ve worked with - whether they’ve been with us six months or six years - comes to the table for quarterly strategy. B…
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EP 09: The Controversial Story of How I Met My Husband & The Power of Telling Your Own Story
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17:50There is power in telling your own story on your own timeline. For the first time in 11 years, Steph Rubio shares the reality behind the controversial story of how she met her husband and the power of telling your own story, on your own time. She discusses the challenges and dynamics of her past and current relationships, emphasizing transparency, …
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MM 219 - When Your Business Success Starts to Feel Like Chaos
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3:47Send us a text That moment when your business is growing but you feel like you're drowning? You're not alone. As your business expands, so do the demands on your energy and attention. But here's the reality check every CEO needs: you cannot do everything, and trying to will burn you out. In today's Maggie's Moment, I share the three critical skills…
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EP # 218 - Some Loose Thoughts After Two Weeks Away
21:28
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21:28Send us a text I'm back from vacation and feeling... different. You know that feeling when you step away from your routine and suddenly realize what you didn't even know you were missing? In this episode, I'm sharing some honest reflections about what two weeks with extended family across Europe reminded me about balance, relationships, and why we …
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Perfection Is What’s Keeping You From Launching Your Podcast
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17:11If you’re still sitting on a podcast idea because you’re waiting for the “right” time, let me stop you. What you’re actually doing is waiting for perfect. And perfect is just procrastination with better branding. While you’re busy “getting ready,” somebody else is already publishing and getting in front of your clients. I’ve put out 689 episodes of…
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Mastering Personal Branding with Payton Moran
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35:21Join me for my first ever guest episode of Rooted and Relentless, where we dive into the world of personal branding with an expert in doing just that, Payton Moran. Discover the not-so-secret sauce behind building a powerful personal brand, how it is going to be THE thing to carry you through the trust apocalypse we currently find ourselves in and …
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#197 Cash Flow Peace: Escape the 30-Day Stress Cycle
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6:12Did you enjoy this episode? Share you aha moment with us! Learn the simplest way to stop living invoice to invoice and getting out of the 30 day panic cycle so many business owners find themselves stuck in so you can feel some peace around managing the cash flow in your business and also free up headspace to think about the future and not just abou…
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MM 218 - The Brutal Truth About Consistent 5K and 10K Months
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4:35Send us a text In this bonus episode of Maggie's Moment, I'm sharing the uncomfortable truth about why most service-based entrepreneurs struggle to hit consistent 5K and 10K months. It's not about working harder. Key Takeaways: • Why the revenue rollercoaster happens (and how to get off it) • The one critical piece most entrepreneurs are missing • …
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The Magic of Having the Plan & Moving Like the Next Version of Yourself, an example by Steph Rubio
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7:12On this episode Steph shares her unique approach to personal growth and success. Some people call it manifesting. Some people call it living as your next identifiy. Some people call it forward thinking. Some people call it living with intention. Whatever you call it, discover the magic of having a plan and how moving like the next version of yourse…
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EP 217 - How to Make Q4 Your Most Profitable Quarter - The Mini New Year Strategy
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13:42Send us a text September is here—your "Mini New Year" and the perfect time to set up Q4 for massive success! Discover how service business owners can learn from retail giants who make most of their annual revenue in just the last quarter. Maggie reveals the strategic playbook to transform your final four months into your most profitable period, com…
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How To Get Repeat Clients (Keep them Coming Back Again and Again!) | Ep.25
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43:54Are you losing clients or struggling to keep them happy, even though you provide amazing services? The problem isn’t your skill; it’s the gaps in your client experience. In this live session, I break down how high-performing service providers use client experience systems to streamline every step, from inquiry to offboarding. In this episode of Sys…
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Why Listener Growth Doesn’t Equal More Clients (And What to Focus On Instead)
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31:03If your downloads have dipped and you’re thinking, “The podcast is broken, what am I doing wrong?”—you’re not alone. It’s easy to spiral when numbers dip, but more downloads doesn’t equal more sales. Your show has a job inside your sales process. The real question isn’t “How do I get more listeners?” It’s “Is my show actually moving the right peopl…
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MVP: Your Business Wants You To Take A Vacation
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11:29Did you enjoy this episode? Share you aha moment with us! Enjoy this Most Valued Podcast episode on why your business needs a vacation from YOU. This episode 2 of a 5 part series. You can listen to the rest of the episodes in this series here: 1/5: ✈️ Take A Vacation Your Laptop Isn't Invited To 2/5: Why Your Business Needs A Vacation 3/5: The 5 Si…
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MM 217 - 3 Must-Have Systems to Scale Your Service Business to 6 and 7 Figures
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4:04Send us a text Why do most service businesses never hit $100K, let alone a million and beyond? McKinsey research reveals it's not talent or passion—it's the lack of documented and working systems. Discover the three critical systems every service business needs to scale successfully. What You'll Learn The 3 critical systems every service business m…
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EP # 216 - Rewire Your Brain to Stop Working Against Your Business Success
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22:08Send us a text Are you your own biggest obstacle to business success? In this game-changing episode, Maggie reveals why your brain's survival instinct is sabotaging your entrepreneurial dreams—and exactly how to rewire it to work FOR you instead of against you. Discover the hidden mental patterns that keep ambitious business owners stuck, plus a pr…
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Scaling Your Business with Systems, Delegation, and Sales (ft. Cassandra Barrett) | Ep.24
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39:01In this episode of the Systems Rehab Podcast, I sit down with Cassandra Barrett, a powerhouse business operations consultant, to unpack what it really takes to scale a business into an agency model. And here’s the fun part: instead of just keeping it theory-based, Cassandra actually used my business as the example. Since I’ve been exploring what it…
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Podcast Housekeeping: How to Craft the Perfect Podcast Episode
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18:28Until now, this podcast housekeeping series has been very much about the listener. It’s been more about the people on the other end who you want to entice into your business. But what about the impact on how you feel about your podcast? That’s the focus for today’s show, where we dive into the process of putting episodes together. In this episode o…
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Overcoming Fear of Your Family in Social Media Marketing
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22:18In this episode, Steph gets pretty direct about letting the family & friends still hanging around your social media be the reason you do not show up & sell your offers. Discover practical strategies and inspiring stories from Steph who also had to face these fears head-on and emerged stronger. This episode calls out the importance of having the rig…
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#196 The Hidden Work That Makes Everything Easier In Your Small Business
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7:37Did you enjoy this episode? Share you aha moment with us! Most business owners think client work is the most valuable part of their business. But the truth? Design time - the hours you spend improving systems, empowering your team, and setting the future direction - is what makes client delivery easier, faster, and less stressful. In this episode, …
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MM 216 - The One Thing Keeping You From Making Your Marketing Successful
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3:32Send us a text You bought a course, followed it exactly, and got zero results? You're not alone. Harvard Business Review reveals that 70% of strategic initiatives fail—not because the strategy is wrong, but because business owners implement them blindly without adapting to their unique circumstances. What You'll Learn The shocking statistic about w…
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