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Rooted & Relentless is the podcast for big-dreaming, soul-led entrepreneurs building businesses—and lives—on their own terms. Hosted by Biz Growth Strategist & Operational Powerhouse Steph Rubio, this show blends unfiltered business strategy with personal growth stories, mindset shifts, a touch of randomness, and plenty of humor to keep you laughing. Everything is on the table. It’s raw, real, and relentlessly honest. New episodes drop weekly(ish). Bring your notebook & an open mind. This is ...
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This podcast helps service-based entrepreneurs and business owners scale their businesses in any economy without overworking or overwhelm. The goal is to create an asset you can sell while enjoying life as you build it. Here, you turn your business into a client-attracting gem and become a high-performing CEO. About the Host: Maggie Perotin is the founder of Stairway to Leadership. As an international business and leadership coach, Maggie helps service-based business owners start, grow, and ...
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Have you noticed so much business and marketing content out there is so abstract and airy fairy - what they’re saying sounds good, but what do you actually need to DO? That’s where the Good Marketing, Good Business podcast comes in, this is where I share practical strategies to help you grow your service based business. Everything from exactly where to find more clients through to how to follow up properly without pestering. Your host, Shannon Stone is an award-winning business and marketing ...
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Systems Rehab | Client Experience Systems for Service Providers

Kenniqua Lewter - Client Experience Systems Strategist

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You’re incredible at what you do. Clients rave about your work. But behind the scenes? That’s where things get messy. Onboarding feels clunky, communication slips through the cracks, retention isn’t where it could be, and your systems don’t fully support the experience you want your clients to have. Welcome to Systems Rehab, the podcast where we fix the messy back end and transform it into a streamlined, revenue-driving, retention-boosting client experience. Hosted by Client Experience Syste ...
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Social media marketing, small business marketing, and content strategy that actually works—for creative entrepreneurs, photographers, and service-based business owners who want to grow with clarity, not hustle. Hosted by photographer, personal branding expert, and visibility strategist Brenda Eckhardt, this podcast delivers honest conversations, mindset shifts, and practical visibility strategies to help you attract the right clients, simplify your content, and show up with purpose. Whether ...
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The More Profitable Podcast with Stacey Harris

Stacey Harris | Podcast Strategy + Production for Coaches & Consultants

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The More Profitable Podcast is for service-based business owners who want their podcast to drive real sales—not just downloads. Hosted by Stacey Harris, founder of Uncommonly More, this show gives you the strategies, systems, and structure you need to turn your podcast into a sales tool. We’re not here for hacks or vanity metrics—we’re here to help you build a show that consistently attracts, qualifies, and converts right-fit leads. Each week, Stacey shares what’s working right now for her c ...
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show series
 
Send us a text Is your 2026 vision still just an idea—or will you actually make it happen? In this episode, we dig into why waiting for the “right moment” is one of the biggest traps holding business owners back, and how to become the kind of CEO who creates the right moment instead of waiting for it. Maggie shares real stories, personal lessons, a…
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In this episode, we’re diving into a simple, but powerful system that’s already built into your body: your cycle. If you’re a busy service provider or entrepreneur struggling to stay consistent, get more done, or show up with energy in your business, this episode is for you. I chat with Xayli Barclay about how she aligns her work with the natural p…
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Send us a text Can a single coaching session really move the needle in your business? Absolutely. In this Maggie’s Moment, I share real stories of clients who landed stalled deals, recovered lost revenue, and took action on new opportunities—all in just one session. Coaching isn’t just about strategy; it’s about breaking through mindset blocks, opt…
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In this episode, Steph delves into the complexities of hiring offshore support for online businesses. She explores the ethical considerations, potential benefits, and challenges of outsourcing, emphasizing the importance of aligning business practices with personal values and community impact. The big zinger? There is no cut and dry right or wrong …
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Send us a text How to attract, hire, and lead a high-performing team—so your business can grow without you. What does it really take to build a team that can run—and even grow—without you? In this episode, Maggie draws on her deep corporate experience co-scaling teams from 80 to 450 and translates those lessons for small business owners who want to…
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Send us a text There’s more than one way to build a thriving business—and you don’t have to grind yourself into the ground to hit six, seven, or even eight figures. In this Maggie’s Moment, I share real stories of clients who’ve scaled with balance and purpose, and why your business should fit your life (not the other way around). If you want to gr…
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In this open conversation, I’m asking you the most pivotal question that has unlocked every great evolution of business for both me and my clients. I’m giving you permission to re-create your business and everything that follows into something that serves you so much better. By listening [and taking notes], you’ll learn: Why this is critical to ask…
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Send us a text How to use AI strategically to save time, increase productivity, and grow your business faster—without losing your unique voice. After over a year of using AI in my business (and teaching my clients to do the same), I'm sharing what I've learned about leveraging AI strategically to increase productivity, save time, and work smarter—n…
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The Client Experience Accelerator is my done-with-you strategy container where I help you clean up the backend of your business and create a simple, scalable client journey. During our session, I walk you through your current systems, identify what’s missing, and build a practical roadmap you can implement right away so you can serve your clients w…
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Send us a text You know that feeling when you finally sit down to work on your business… and end up buried in emails, admin, and “quick fixes”? In this Maggie’s Moment, I walk you through a simple exercise to uncover the hidden cost of doing everything yourself—and why it’s keeping you from nurturing relationships, following up with warm leads, cre…
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Send us a text From spreadsheets and Facebook ads to storytelling, studios, and a top-ranked business podcast. In this special studio-recorded episode, Maggie sits down with her mentee, Alexander Whitfield, founder of Whitmedia Studios in Oshawa (Greater Toronto Area), ON, Canada, and co-host of the Hustle Over Everything podcast. Alex shares how h…
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In this episode, Steph delves into the art of making the sales ask, emphasizing the importance of timing and building rapport, but making it short & sweet - you go for the jugular as soon as they give you the ammunition. She shares personal experiences and insights on how to identify the right moment to pitch, ensuring that the ask is made when the…
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If you’ve been frustrated with rising CRM costs, overwhelmed by complicated platforms, or tempted to replace your CRM with Airtable or Notion, this episode is for you. I’m walking through all the thoughts running through your mind right now — the overwhelm, the fear of starting over, and the struggle of trying to DIY your systems. As a client exper…
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Send us a text Are you working hard but not seeing the revenue growth you expected? You might be leaving thousands of dollars on the table without even realizing it. In this week's Maggie's Moment, I'm breaking down three money leaks I see all the time: 1️⃣ Not pausing to reflect monthly (and missing revenue recovery opportunities) 2️⃣ Chasing shin…
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“Have your clients spend more with you”, it’s something people harp on about but “HOW do I do this” is your real question. I’ve got you covered, iIn this episode by listening [and taking notes], you’ll learn: Understanding the annual value of a client Six strategies; three do’s and three don’ts that will help you to ensure clients are spending upwa…
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Send us a text One of the top reasons businesses fail? Growing too fast without the right infrastructure. In this final episode of our three-part scaling series, I'm breaking down Pillar 3: Systems & Scale Infrastructure—the operational systems, financial clarity, time management strategies, and team building approach you need to scale sustainably.…
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In this episode, Steph demystifies common marketing misconceptions, emphasizing the importance of understanding marketing beyond social media. She breaks down the four P's of marketing—Product, Price, Place, and Promotion—and explains how these foundational elements are crucial for getting to the core of how to bring your service to market to ultim…
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Send us a text In honor of Remembrance Day, Maggie shares the story of her maternal grandfather—a WWII veteran who fought in the Polish clandestine army and spent his retirement as a servant leader in local government. His legacy inspires her to ask: What are you fighting for in your business? In this week's Maggie's Moment, discover why knowing wh…
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Send us a text Stop the feast or famine cycle! Learn how to build a Client Acquisition Engine that delivers consistent, predictable leads and revenue. Maggie breaks down the exact system for strategic partnerships (80%+ conversion!), optimized marketing, and a sales process that converts 50-60%+ of leads into paying clients. You'll Learn: How to ge…
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In this episode of Rooted and Relentless, host Steph Rubio welcomes Taylor Smith of The Power Table to discuss the theme of collaboration over competition. They are both uniquely positioning to discuss this emerging theme because they are "competitors" in the very real sense of the word and Steph has her own mastermind while being a part of Taylor'…
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Send us a text Most business owners set goals in January... and abandon them by February. Why? Because they're missing the critical second step of strategic planning. In this week's Maggie's Moment, I'm sharing my two-part approach to annual planning that ensures your goals don't just sound good—they actually happen. In this episode, you'll discove…
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I could be marketing-rich or I could tell you the truth. Yes, marketing is needed, it just might not be the priority right now. Growing your business requires much more than more clients and customers. In this episode by listening [and taking notes], you’ll learn: The more strategic shifts that will get you far better results Why your business mode…
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Send us a text Want to know exactly what it takes to scale a service business from early five figures to multiple six figures and beyond? Over the next three episodes, I'm breaking down my T.O.P. CEO Formula - the exact three-pillar framework I use to help my clients scale their businesses sustainably without burnout or overwhelm. This isn't about …
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If you’ve updated your services, changed your pricing, or switched tools this year, it’s time for a systems audit. In this episode, I’m walking you through how to do a full client experience systems audit, the exact process I use every quarter to make sure every touchpoint, workflow, and automation still aligns with how I want my business to run. 🎥…
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Send us a text How do you grow your business long-term when your schedule is already packed with urgent, important work? This is something I frequently coach my clients on. And right now, I'm living it myself - implementing a new strategy for 2026 while juggling client coaching, onboarding, speaking engagements, and everything else that keeps my bu…
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Send us a text Recession fears. Economic uncertainty. Tariffs. Interest rates. It's been a stressful year for small business owners, and you might be worried about what 2026 will bring. But here's what I learned this week at a Small Business Week event with the Chief Economist from BDC: 2026 won't be as bad as you think. Yes, we'll see slower growt…
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Send us a text Entrepreneurs never lack ideas. The challenge? Actually implementing them. If you're busy running your business day-to-day and struggling to turn your brilliant ideas into action, today's Maggie's Moment is for you. I'm sharing three simple questions that will help you prioritize which ideas to implement first - and the one critical …
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In this episode of 'Rooted and Relentless,' Steph digs under the hood a bit to discuss how clarity and qualifying clients in your business are crucial to success (and your sanity). She shares personal experiences and insights on how to identify and attract the right clients who are committed to taking action and achieving success. Steph emphasizes …
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Send us a text You've been listening to my podcast, hearing my voice, learning from my frameworks - but do you actually know who I am? Recently, I was running an event with local entrepreneurs, and someone mentioned they'd heard about the Diamond Effect Podcast. It hit me: my podcast is being talked about in rooms I'm not in, which means more of yo…
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In this episode of the Systems Rehab Podcast, I’m joined by Carli LeBlanc, CEO of CD Creative Co., a content creation agency helping women entrepreneurs batch their monthly content in just one day. Carli shares her journey from documenting her undergrad life to building a content business while balancing a full-time job and family life. We dive int…
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Send us a text Happy Canadian Thanksgiving! For me, this day marks the start of the holiday season - a time to pause, reflect, and feel grateful for what we have. But here's the thing: we can't wait for holidays to practice gratitude, kindness, and appreciation. Those need to be part of our everyday lives, not saved for special occasions. In this q…
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Send us a text What does it really take to scale a service business to nearly seven figures without burning out or missing your kids' adolescence? In this episode, I'm sitting down with my client Glory Lichon, an Air Force veteran turned entrepreneur who grew GlowBright Therapy from a solo practice to serving over 2,000 families across three states…
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In this episode of 'Rooted and Relentless,' Steph Rubio demonstrated not only how important direct communication is in both personal and professional settings, but how imperative learning skills like active listening & communicating directly are to your success. She shares insights on how effective communication can lead to business growth, better …
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Send us a text "I need to think about it." "I need to talk to my partner." "I'm not sure I can afford it." Sound familiar? Here's the truth: these aren't the real objections - they're just the easiest things that come to mind when someone doesn't have enough information to make a decision yet. In this quick episode, I'm sharing the three powerful w…
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Send us a text If your plate is full, your team needs you on site all the time, and clients still want to work with YOU specifically - you're not scaling, you're stuck. In this episode, I'm sharing exactly when and how to start documenting the processes that will take your business from chaotic growth to sustainable scaling. This episode is for you…
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Summary: In this episode, Steph Rubio weaves together tales of a sparkly H&M jacket, a local window tinting business, and the unsung heroes in scrubs to make it clear just how crucial your client's experience is. Discover how these seemingly unrelated stories prove that client experience can be the difference between repeat business and a total flo…
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Send us a text Feeling the economic slowdown? Stop waiting for things to get better and start taking action today. In this quick episode, I'm sharing the one thing you can do right now that could land you a client this week - and it's probably sitting right in your CRM. Spoiler alert: Your next client might already know you, they just haven't heard…
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Send us a text Feeling like you're drowning in your own business success? If you're trying to do everything yourself, you're not just burning out - you're actually holding your business back from real growth. In this episode, I'm breaking down the biggest myths that keep business owners stuck in "do-it-all" mode and sharing the exact framework I us…
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Did you enjoy this episode? Share you aha moment with us! If you’ve ever felt like your weekly plans collapse under client emergencies, procrastination, or overwhelm, this episode is for you. I break down the ALIVE Method, the exact weekly planning routine that helps me run two businesses, homeschool two kids, and still only work 4 days a week. Boo…
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Send us a text One of my youngest clients just turned 20 and asked our Diamond Effect Group a question that stopped me in my tracks: "What advice would you give your 20-year-old self?" Her question got me thinking about all the things I wish I'd known back then - the mindset shifts, the courage I needed, and the shortcuts I could have taken if some…
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Send us a text Ever notice how truly successful people never seem busy? They take vacations, have time for friends, and somehow stay calm while running thriving businesses. What's their secret? It's not that they have more hours in the day or that they face fewer challenges. It's that they've figured out what to actually manage - and it's not what …
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Are you a web designer looking to streamline your workflow and enhance the client experience? In this episode of the Systems Rehab Podcast, host Kenniqua Lewter sits down with Christy Price, a Squarespace designer with 20+ years of experience, to talk about building efficient systems, balancing creative energy, and delivering high-quality websites …
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A commitment to “record and release in the same week” is the thing keeping your podcast stuck. If your show isn’t built around quarterly planning, it’s not going to work as the sales asset you need it to be. Every production client I’ve worked with - whether they’ve been with us six months or six years - comes to the table for quarterly strategy. B…
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There is power in telling your own story on your own timeline. For the first time in 11 years, Steph Rubio shares the reality behind the controversial story of how she met her husband and the power of telling your own story, on your own time. She discusses the challenges and dynamics of her past and current relationships, emphasizing transparency, …
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Send us a text That moment when your business is growing but you feel like you're drowning? You're not alone. As your business expands, so do the demands on your energy and attention. But here's the reality check every CEO needs: you cannot do everything, and trying to will burn you out. In today's Maggie's Moment, I share the three critical skills…
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Send us a text I'm back from vacation and feeling... different. You know that feeling when you step away from your routine and suddenly realize what you didn't even know you were missing? In this episode, I'm sharing some honest reflections about what two weeks with extended family across Europe reminded me about balance, relationships, and why we …
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If you’re still sitting on a podcast idea because you’re waiting for the “right” time, let me stop you. What you’re actually doing is waiting for perfect. And perfect is just procrastination with better branding. While you’re busy “getting ready,” somebody else is already publishing and getting in front of your clients. I’ve put out 689 episodes of…
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