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Dealership Service Tech Podcasts
If you are an Automotive Mechanic or in the industry this is the show for you! The #1 automotive mechanic podcast! We talk about the good and the bad. Flat rate is broken. We’re done staying quiet. The Flat Rate Tech Podcast is the raw, unfiltered voice of real dealership and independent shop technicians. Hosted by a working flat rate tech and the author of Flat Rate Life—the book that exposes what it’s really like to survive in this trade—this podcast pulls back the curtain on the automotiv ...
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Dealer Tech Tuesdays - Where we discuss all things dealership tech. The good, the bad, and the ugly. We believe tech can empower your dealership to conquer an ever-changing world.
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The Mobile Automotive Service Mastermind Podcast Are you running a mobile automotive service business? You don’t have to do it alone. Whether you’re just starting out or you’ve been on the road for years, this podcast is your go-to resource. Join us as we create a space for mobile service managers, directors, and GMs to connect, share insights, and grow together. No fluff—just real conversations, proven strategies, and practical support from people who truly understand your journey. Tune in ...
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Paul J Daly and Kyle Mountsier don’t just read headlines, they make the most important connections across car dealerships, general retail, tech, and culture. The goal? To help automotive leaders think clearer and move faster in a world that refuses to slow down. Whether you’re running a rooftop, building a brand, or just trying to keep up with everything shifting in the business of selling cars, this is your regular stop for a shot of news, insight, and a little bit of chaos…always rooted in ...
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An informational podcast all about the world of work and those within it. Past, present and future will be discussed in detail with opportunities to explain successes, failures and learning opportunities where the guest will represent their specific industry. Exposing the unknown intricacies in industries for young professionals where advice is passed on from established professionals to those joining the workforce.
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Sponsored by Pandora’s European Motorsports in Chattanooga, TN, "Throttle Stop" is the go to for tips and stories on two wheels. Hosted by Matt, Justin, and Jeff, “Throttle Stop” dives deep into everything that makes riding great. These guys aren’t just reading specs off a sheet; they’re real riders who live and breathe motorcycles. Whether they’re breaking down the latest Ducati that’s got everyone buzzing, or talking about the precision of a BMW, you can tell they’ve been there, done that, ...
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Toyota Raises Guidance, Waymo In 3 New Cities, Holiday Music Creep Is a Good Thing
10:56
10:56
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10:56Shoot us a Text. Episode #1188: Today we’re talking Toyota’s global muscle amid U.S. tariffs, Waymo’s bold autonomous rollout into new cities, and why your store’s holiday playlist might be just early enough to keep shoppers smiling. Show Notes with links: Toyota posted a surprising 62% jump in second-quarter profit and raised its annual outlook, e…
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GM Tech Leadership Shakeup, Kia Delays EV4, Walmart’s Physical Catalog
9:08
9:08
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9:08Shoot us a Text. Episode #1187: GM trims its workforce and tech leadership as it reassesses priorities. Kia hits pause on its next U.S. EV launch amid regulatory roadblocks. And Walmart leans into nostalgia with a print catalog push designed to elevate its home game. Show Notes with links: General Motors made sweeping changes last week, laying off …
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Sue Heilbronner: Executive Coach and Author
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50:01In this episode of Career Conversations with Chris, we step into the high-velocity world of venture capital and leadership with Sue Heilbronner, co-founder of the renowned accelerator MergeLane. Key themes in this high-energy conversation include: Prosecutor to Pitch Coach: How the skills Sue honed as a federal prosecutor, specifically, pattern rec…
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Mobile Service with Richard Lupo, Charging Highways, In-Store Holiday Magic
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17:16Shoot us a Text. Episode #1186: Dealerships are investing big in mobile service as customer demand and capacity challenges make on-the-go repairs a serious growth opportunity. France launches the world’s first live EV-charging highway, while new data shows holiday shoppers are blending online convenience with a strong return to in-store experiences…
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Stop Guessing Who to Hire: Go Trego’s Data-Driven Way to Build High-Performing Dealership Teams With Cobi Collins
5:31
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5:31What if the future of automotive doesn’t depend on AI—but on how humans learn to work with it? That’s exactly what we dive into in this episode of the Fixed Ops Roundtable, recorded live at the Northwood University International Auto Show. Ted Ings and Sarah Vantine sit down with Cobi Collins of Go Trego, a leader who’s helping the industry rethink…
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You can feel it, can’t you? Every year, there’s fewer and fewer of us left. The real techs. The ones who actually know how to fix shit not just swap parts, not just follow flowcharts. We’re watching the trade fade in real time. The old heads are walking out. The next generation’s walking in blind. And the people running this industry still don’t ge…
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How This Auto Group Stewards The Money It's Community Gives Them
11:06
11:06
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11:06Shoot us a Text. After a couple of weeks off due to international travel and a new baby, Chris, Paul and Kyle are back to talk about how car dealerships are caring for their community. Today, they cover how the Rohrman Auto Group donated $77,500 to support multiple organizations across Indiana and Chicagoland dedicated to pediatric cancer research,…
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The Nexperia Chip Crisis, Dealer Employee Satisfaction Rises, Gen Z Mystery Shops Hotels
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12:44
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12:44Shoot us a Text. Episode #1184: Today we cover Toyota’s response to potential chip shortages, new research showing improved employee satisfaction at dealerships, and what Gen Z travelers want most from their hotel stays. Show Notes with links: Toyota CEO Koji Sato says the automaker isn’t facing an immediate chip shortage despite rising concerns af…
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Rebuilding After Aluminum Fire, Tekion Welcomes Competition, The Skills CEOs Need
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14:17Shoot us a Text. Episode #1183: Today we’re talking about the billion-dollar blaze disrupting Ford’s aluminum supply chain, Tekion’s confident response to new DMS rival Pinewood.AI, and why the retail world’s record CEO shuffle says more about skill sets than burnout. A mid-September fire at Novelis’s massive Oswego, N.Y. aluminum plant has shaken …
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Slate Taps Independent Service, China Ditches EV Subsidies, PayPal Integrates In ChatGPT
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10:25
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10:25Shoot us a Text. Episode #1182: Today we’re talking about Slate Auto’s bold move to use independent repair shops instead of dealers, China pulling back EV subsidies to let the market decide, and PayPal teaming up with OpenAI to turn ChatGPT into a next-gen shopping hub. Show Notes with links: Electric startup Slate Auto is flipping the traditional …
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EV Market Recalibration, Home Charging Is Just Fine, Amazon Cuts Thousands and Invests Billions
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14:23
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14:23Shoot us a Text. Episode #1181: Today we’re talking about an EV market hitting the brakes post–tax credit, why most electric drivers are just fine charging at home, and Amazon’s billion-dollar bet on future jobs—while cutting tens of thousands of its own. Show Notes with links: The EV market is undergoing a “recalibration” following the end of the …
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More Than Cars In Kazakhstan, Delivery Fees Skyrocket, Rivian and GM Trim Workforce
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13:45
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13:45Shoot us a Text. Episode #1180: Fresh off a global adventure, Paul and Kyle return with stories from Kazakhstan, a look at why destination fees are climbing faster than car prices, and how Rivian and GM are tightening up their EV operations as the market cools. Destination fees — the unavoidable “shipping” charges tacked onto every new vehicle — ar…
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The Blueprint for Building the Next Generation of Automotive Pros with Jennifer Ness
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9:31
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9:31What happens when education and industry come together to shape the future of automotive leadership? In this episode we sit down with Jennifer Ness of Cox Automotive—a powerhouse conversation about partnership, purpose, and the people driving change in our industry. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this epis…
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The Flat Rate Trap: How AI Will Help The Industry Win
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16:55
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16:55!! NEXT WEEKS EPISODE IS ONLY ON YOUTUBE, VIDEO EPISODE ONLY!!! This Episode was already out on Youtube days ago. Subscribe for the video episodes! AI’s coming for every white-collar job out there the office people, the analysts, the “safe” careers. And when that wave hits, guess who’s waiting with open arms? The same industry that’s been burning t…
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Q4 Strategy Sessions: Ryan Rohrman on How To Stop Wasting 30% of Your Marketing
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13:40Shoot us a Text. Episode #1179: We close out Q4 Strategy Week with Ryan Rohrman, CEO of the Rohrman Auto Group. He breaks down how cleaner data, connected systems, and smarter marketing decisions can save you money, sharpen your efficiency, and help you finish the year with momentum. Show Notes: The goal is frictionless customer access — tech that …
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Q4 Strategy Sessions: Joe Castelino on Fixed Ops Cycle Times, Tech Tools, and Holiday Chaos
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11:53
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11:53Shoot us a Text. Episode #1178: We dive into Q4 service strategy with Joe Castelino, VP of Fixed Ops at American Motors Group. From holiday PTO and campus ebb-and-flow to tech-enabled check-ins and bay visibility, Joe shows how disciplined processes and smart tools keep throughput high and customers happy into year-end. Show Notes with links: Plan …
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Q4 Strategy Sessions: Andy Guelcher on The Used EV Wave That’s Coming
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10:55Shoot us a Text. Episode #1177: Q4 Strategy Week rolls on with EV operator-extraordinaire Andy Guelcher. We dig into life after federal credits, the coming surge of affordable used EVs, New York’s eye-popping BrightDrop incentives, and why dealers must become “energy experts” to win the next phase of EV adoption. Show Notes: Post-credit reality che…
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Q4 Strategy Sessions: RussFlipsWhips on Social Media That Sells
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10:43Shoot us a Text. Episode #1176: Day two of Q4 Strategy Week brings social media powerhouse Russell Richardson — aka Russ Flips Whips — to talk about how dealers can turn content into car deals. He shares real-world results, easy-to-start strategies, and why empowering your people might be your best Q4 move yet. Show Notes: Q4 is the best time to ma…
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Q4 Strategy Sessions: Patrick Abad on Leading Through the Holidays
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15:00Shoot us a Text. Episode #1175: It’s Q4 Strategy Week on The Automotive State of the Union! Paul and Kyle sit down with Patrick Abad of Beaver Toyota and Mazda to talk about leading your team through the holidays — when emotions run high, sales run hotter, and leadership matters most. Show Notes: The holiday season brings both family time and the b…
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“Convenience Is Kindness”: How Zapmoto Is Revolutionizing the Remote Service Experience with Clint Curtis
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8:50
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8:50What if your customers never had to step foot in your dealership again, and still loved you for it? That’s exactly what my guest, Clint Curtis, Founder and CEO of Zapmoto, is proving across the country. In this episode recorded live from Mike Calvert Toyota in Houston, Texas, we explore how Zapmoto is transforming pickup and delivery into one of th…
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When the Techs Stick together, THEY PANIC!
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25:25
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25:25SUBSCRIBE to the YOUTUbe channel. This episode was already out last week on there. VIDEO EPISODE. You’ve probably seen that Lizard Ford guy online the one always talking about the factory side of things. Strikes, contracts, solidarity… all that. The truth is, he only talks about that side because that side actually fights back. The union guys on th…
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Newsom Says No, Tesla Goes Mad Max, Home Depot Path to Pro
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10:11
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10:11Shoot us a Text. Episode #1174: Gov. Newsom vetoes a dealer doc fee hike, Tesla unleashes “Mad Max” mode amid mounting scrutiny, and Home Depot opens free training lanes to fuel America’s next generation of skilled pros. Show Notes with links: California dealers were ready for a long-overdue bump to their doc fee cap, but Gov. Gavin Newsom hit the …
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Painter Back as TrueCar CEO, Old Used Cars Are In, AI In The Freelance Economy
10:04
10:04
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10:04Shoot us a Text. Episode #1173: Scott Painter steers TrueCar back to private ownership, CarGurus says buyers are going older to stay on budget, and freelancers navigate the double-edged sword of AI—faster work, smaller paychecks, and a whole lot of “good enough.” Show Notes with links: TrueCar’s founder and former CEO, Scott Painter, is back. Nearl…
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Live with Dealer Tim Pohanka of Tour Detour, Stellantis’ $13B Investment, New NADA Chair
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18:11
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18:11Shoot us a Text. Episode #1172: Stellantis bets big on American production with its largest investment ever, NADA makes history with a new vice chair, and three Nissan dealers take the scenic route to prove the CVT isn’t the punchline anymore. Show Notes with links: Stellantis just dropped the biggest investment announcement in company history—$13 …
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Ford’s Aluminum Woes, Rivian (Still) Rejects Carplay, Gen Z Rotary Phones
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15:18
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15:18Shoot us a Text. Episode #1171: Ford scrambles after a supplier fire halts SUV production, Rivian doubles down on AI instead of Apple CarPlay, and young people rediscover the joy of “hanging up”... literally Ford is pausing production for several key vehicles, including the Expedition, Lincoln Navigator, and F-150 Lightning, after a massive fire sh…
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California’s CARS Act, Chargers Fail 30% of the Time, Nvidia and xAI Make a Deal?
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14:21
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14:21Shoot us a Text. Episode #1170: California’s new CARS Act sets tough transparency rules for dealers, a new report exposes EV charging’s reliability gap, and Elon Musk’s xAI looks to raise $20 billion—with Nvidia both selling the chips and buying in. Show Notes with links: Governor Gavin Newsom has signed the California Combating Auto Retail Scams (…
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How One Platform Can Simplify Your Entire Dealership Marketing Stack with Matthew Wilmsen of Affinitiv
7:16
7:16
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7:16What if you could turn every service appointment into a potential car sale… automatically? In this episode, I sit down with Matthew Wilmsen of Affinitiv at Mike Calvert Toyota in Houston, Texas, and let’s just say, this conversation will make you rethink how your dealership uses data, AI, and marketing under one roof. 👉 Register for the upcoming Fi…
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This episode was out last week on YouTube check it out there is you want. The Ford CEO’s out here crying about the “technician shortage” again.Talking about how hard it is to find and keep techs.Yeah, no $hit. We’ve been saying that for years. But here’s the truth: this shortage didn’t just happen.The industry created it. They cut pay. They slashed…
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Shoot us a Text. Today, writer Chris Reeves joins Kyle to talk Fresno Acura’s annual #PinkAcura campaign is back for its 12th year, turning a bright pink car into a traveling symbol of hope. Each fall, the Pink Acura visits schools, fundraisers, and local events — inviting people to sign the car in honor of loved ones touched by breast cancer. The …
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Best Dealerships To Work For, Record Sub-Prime Delinquency, Ferrari’s Electric Guitar Engine
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12:43Shoot us a Text. Episode #1168: Today we’re covering how top dealerships are building stronger workplace cultures, why subprime auto delinquencies are rising, and how Ferrari’s first EV aims to keep its signature sound authentic. The Automotive News 2025 Best Dealerships To Work For study reveals what separates top employers from the rest — and it’…
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GM Kills EV Credit Hack, New Bolt is $29K, Nissan Dealers Go Top Gear
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14:12
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14:12Shoot us a Text. Episode #1167: GM kills its creative EV tax credit plan while Ford plays coy, the Chevy Bolt returns faster and cheaper than ever, and three Nissan dealers take their high-mileage heroes on a 1,500-mile proving ground through the American West. General Motors has scrapped a short-lived plan that would have allowed dealers to keep o…
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Tesla’s “Affordable” Illusion, Ford’s RTO Fallout, Mattel Meets AI
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12:52
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12:52Shoot us a Text. Episode #1166: Tesla’s new “affordable” EVs aren’t quite the bargain they seem, Ford’s return-to-office mandate sparks employee backlash, and Mattel teams up with OpenAI’s Sora 2 to reimagine how toys come to life. Show Notes with links: Tesla’s newest “Standard” versions of the Model 3 and Model Y were meant to bring affordability…
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100-Year-Old Dealerships, Mobile EV Chargers, ChatGPT Controls Apps
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Charger Boom, Tesla’s Tease, Why Everyone’s Talking Sora 2
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What Really Happens to Your Data When You Trade In Your Car with Merry Marwig (Privacy4Cars)
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8:26By Ted Ings
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Can Mobile Service Teach your Dealership?
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31:13What can the dealership learn from Mobile Service?
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Every tech knows that peace in this trade doesn’t last it’s rented. One good manager, one solid crew, one fair dispatch, and you start to believe you’ve finally found your forever shop. But all it takes is one meeting, one new face, one corporate signature and it’s gone. In this episode, I break down how fast stability disappears in this industry, …
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The Cultural Antidote To AI Slop Is Your Local Dealership
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10:42
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10:42Shoot us a Text. Today, Chris Reeves joins Paul and Kyle to share how the Jeff Wyler Auto Group gave away a car to a homeless veteran. The Jeff Wyler Automotive Family rolled out the red carpet for 34-year-old veteran Theron Bell, surprising him with a brand-new 2023 Nissan Frontier Pro 4X Edition. Bell, who served in Afghanistan from 2011–2012 and…
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Tesla’s Big Rebound, $1K Car Payments Surge, AI Chats Into Ad Fuel
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12:19
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12:19Shoot us a Text. Episode #1162: Tesla posts a surprise Q3 sales record, $1,000 car payments are becoming the new normal, Meta plans to use AI chats to make ad targeting more personal than ever. Show Notes with links: Tesla delivered a surprise Q3 record after a rocky first half of the year, beating Wall Street expectations with nearly half a millio…
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Dealers Ready For EV Reset, Hertz Sells Digital, OpenAI’s TikTok Competitor
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14:59
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14:59Shoot us a Text. Episode #1161: Today we’re talking about the end of the EV lease credit frenzy and how dealers and OEMs are adjusting. We’ll also hit Hertz’s big push into e-commerce with Tom Brady, and OpenAI’s bold play to challenge TikTok with AI video. With the $7,500 EV lease credit gone, September’s sales rush gave way to a new normal. Deale…
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LAUNCH DAY! Join the Livestream at morethancars.com
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5:49Shoot us a Text. Today is a very special day as we are launching master plan phase II for the More Than Cars movement. I hope everyone can join us by going to morethancars.com. If you happen to get there after the launch, you will see what we've been up to and what is coming down the pike. Thank you, as always, for being a part of this community. W…
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EV Tax Credits Not Done Yet, Used EVs Move, ChatGPT’s Storefront
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15:37
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15:37Shoot us a Text. Episode #1159: Today we dig into how Ford and GM are stretching the $7,500 EV lease credit, why used EVs are suddenly flying off lots, and how ChatGPT just became a digital storefront. With the federal $7,500 EV lease incentive ending today, GM and Ford are using a strategic workaround to extend the benefit for customers—and keep E…
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September Sales Stay Strong, Loyal Buyers Stick, Apple Plays Catch-Up
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13:09Shoot us a Text. Episode #1158: EV sales spiked before the tax credit expired, but a slowdown looms. J.D. Power names the brands best at keeping loyal customers. And Apple quietly tests a Siri revamp while leaning on Google to stay in the AI race. Show Notes with links: U.S. auto sales stayed stronger than expected this summer, but analysts now war…
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Inside Dealer Pay: What Every Dealer Needs to Know About Payment Solutions with Sandy Nyiri
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4:50By Ted Ings
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https://flatratetechpodcast.weebly.com/ https://tech-shop.fourthwall.com/ MERCH! https://www.amazon.com/dp/B0FK654G57 THE BOOK! Fixed Ops Managers that want to actually fix your shops email [email protected] This one’s all about the weapon words shops throw at us to squeeze more free labor. Mandatory. Budget. Efficiency.Opportunity. Team…
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How To Get All Of Your Dealership's Team To Volunteer for Charity
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12:58Shoot us a Text. On this Saturday, Chris Reeves join Paul and Kyle to talk about the upcoming launch of the next phase of the More Than Cars movement. Chris shares the story of how Greenwood Chevrolet’s team showed up. 180 employees joined Panerathon 2025, raising $3,145 for the Joanie Abdu Comprehensive Breast Care Center. Business Manager Tracy B…
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Farley on the Future of Work, Subaru Store Refresh, Vibe Code Craze Over?
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12:35Shoot us a Text. Episode #1156: Ford’s Jim Farley warns America about jobs and trades in the AI era. Subaru reveals its first dealership redesign in nearly two decades. And the once-hyped “vibe coding” boom may already be running out of steam. Ford CEO Jim Farley says America’s economy is at a crossroads. As AI threatens to eliminate millions of of…
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Dealership Websites Fail, Car Buyers Worry About Cybersecurity, ChatGPT Referral Traffic
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12:59Shoot us a Text. Episode #1155: Overfuel calls out dealership websites for failing performance tests, RunSafe says cybersecurity is now a dealbreaker for buyers, and ChatGPT becomes a top traffic driver for retailers — while Amazon charts its own AI path Show Notes with links: Overfuel’s second annual study of top 50 dealer group websites reveals…
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Sub-Prime F-150s, NJ Warranty Pay, Sip of Daybright
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11:02Shoot us a Text. Episode #1154: Ford gets creative to close Q3 with a subprime rate push on F-150s. New Jersey locks in fair pay for techs doing recall work. And Chick-fil-A jumps into the specialty drink race with a fresh new concept. Show Notes with links: Ford is making a bold push to close Q3 strong by offering promotional interest rates to sub…
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Carvana Dealership #2, Buffett Cashes Out BYD, Amazon AI Ad Assist
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12:17
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12:17Shoot us a Text. Episode #1153: Carvana expands its dealership experiment in Dallas, Berkshire Hathaway closes the books on its massive BYD bet, and Amazon steps up its AI game with a chat assistant for advertisers. Show Notes with links: Carvana is making another big move into franchised new-car sales, and this time it’s happening in Dallas. The c…
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