Best Churn Prediction Podcasts (2025)

1
AI Churn Prediction—and Growth 8:06

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6d ago8:06

8:06

In this quick-hit episode of Sound Bites, Bill Binch sits down with Kevin Knieriem, CRO of Clari, to explore how the company uses agentic AI to predict customer churn and growth with remarkable accuracy. Kevin reveals how Clari’s partnership with Quadzai transformed billions of telemetry signals into actionable insights that help the company retain…

1
Joe Pehanick w/ East Bay Tire – DT 388 2:18:06

3h ago2:18:06

2:18:06

Joe is CEO of East Bay Tire, a California-based tire distributor and service provider, serving anyone from trucking companies to ports to quarries. With thousands of customers and applications, Joe is taking the company in a more service and data-driven direction, aiming to educate customers and provide greater value than the traditional tire model…

1
Bridging AI and Humanity: Building Teams That Think and Feel with Joanna Zhang 24:15

1d ago24:15

24:15

What happens when humans and AI truly work together? Joanna Zhang believes the future of business depends on it. She joins Alyssa Nolte to rethink how technology and human connection can power growth - without losing empathy, creativity, or heart. Joanna shares how she built a business that blends automation with authenticity, and why the smartest …

1
Stop Relying on Referrals: Take Control of Your Growth with James Donovan 24:45

2d ago24:45

24:45

Referrals won’t build your business. Rethinking how growth really works. James Donovan says relying on word of mouth and referrals isn’t a strategy - it’s a gamble. Alyssa Nolte digs in with him on what it means to actually own your growth instead of hoping someone else sends it your way. Together they talk about why so many small business owners w…

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2026 Planning — NO Churn and WOW (BuildWitt Update #25) — DT 387 15:13

3d ago15:13

15:13

Aaron gives a look ahead to 2026 and discusses churn. Questions or feedback? Email us at [email protected]!By BuildWitt

1
How Netlify’s CCO Uses Agentic AI to Drive Customer Success 12:33

6d ago12:33

12:33

In this fast-paced Sound Bites episode, Netlify Chief Customer Officer Richard Terry-Lloyd joins Battery Ventures’ Bill Binch to share how simple Agentic AI workflows are transforming customer engagement and revenue operations. From using ChatGPT to prep smarter meetings to validating forecasts with data-driven precision, RTL reveals practical, rep…

1
Most Businesses Don’t Know What They’re Really Selling… with Sean Shannon 25:43

7d ago25:43

25:43

Most companies think they know what their customers are buying...but they’re wrong. Sean Shannon joins Alyssa Nolte to rethink what drives real purchase decisions. It’s not your product, your features, or even your pricing. It’s the job your customer is hiring you to do… and most businesses haven’t figured that out yet. Sean shares how understandin…

1
Jared Kuepfer w/ ARRO Crushing – DT 386 2:01:47

7d ago2:01:47

2:01:47

Jared Kuepfer started a crushing business in Ontario, Canada, in 2019 after spotting an opportunity in the market, and has been full-send since. He has learned through trial and error and has shared the lessons he's learned along the way online. Learn more about ARRO Crushing at: https://www.arrocrushing.ca/ Follow Jared on LinkedIn at: https://www…

1
AI Won’t Replace You… It’ll Expose You with Wes Towers 19:43

8d ago19:43

19:43

AI won’t replace you… it’ll expose you. That’s the bold take from Wes Towers, a designer and marketing strategist who learned firsthand what happens when automation outpaces human connection. Alyssa Nolte and Wes dig into how AI is changing the way we build trust, deliver value, and stay relevant in a world where anyone can “DIY” their way to avera…

1
Branding Is Your Unfair Advantage with T. Christian Helms 22:35

9d ago22:35

22:35

Branding isn’t just marketing... it’s your unfair advantage. T. Christian Helms believes that the most powerful brands come from people brave enough to be fully themselves. Alyssa Nolte and T. Christian dig into what it really means to build a brand that feels human, not performative... and how that authenticity can completely change how customers …

1
Hiring Developers and Predictability (BuildWitt Update #24) — DT 385 12:43

10d ago12:43

12:43

Aaron recaps the wins and lessons learned at BuildWitt this week. Questions or feedback? Email us at [email protected]! To learn more about attending the 2025 Ariat Dirt World Summit, visit www.dirtworld.com!By BuildWitt

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From Profile to Profit: How AI Can Transform Your LinkedIn Presence with Al Kushner 22:13

14d ago22:13

22:13

What if your LinkedIn profile could work for you... even while you sleep? Al Kushner joins Alyssa Nolte to rethink how AI can help you stand out, attract real opportunities, and build a brand that feels human...not robotic. Whether you’re trying to grow your business, land your next role, or finally get noticed online, this conversation will change…

1
Alex Kraft w/ Heave – DT 384 1:41:07

14d ago1:41:07

1:41:07

After a long career in equipment sales and dealer leadership, Alex Kraft thought there may be a better way to buy and sell machines. After realizing the bigger need was servicing equipment, he pivoted Heave to become a marketplace connecting independent technicians with contractors needing service. It’s NEAT. Learn more about Heave at: https://www.…

1
Why Founders Fail at Sales (and How to Fix It) with John Lester 28:25

15d ago28:25

28:25

Most founders don’t fail because of bad products… they fail because they never learned how to sell. John Lester joins Alyssa Nolte to rethink what selling really means, and why so many entrepreneurs get it wrong. This episode is for anyone who’s ever said, “I hate sales” or wondered why customers aren’t buying what seems like a great idea. John bre…

1
Own Your Weird: Why Authenticity Beats Algorithms with Jason Clark 28:42

16d ago28:42

28:42

Tired of the same copy-paste “professional” posts on LinkedIn? Jason Clark says it’s time to own your weird. In this conversation with Alyssa Nolte, they rethink what it means to show up as your real self in business and why being a little strange might actually be your greatest advantage. Jason shares stories from his wild career path (from rave p…

1
Letting People Go (BuildWitt Update #23) — DT 383 17:53

17d ago17:53

17:53

Aaron opens up about the latest changes at BuildWitt, including the tough decision to let several team members go. He talks candidly about what led to this moment, the lessons learned from past financial challenges, and how the company is shifting from investor-backed growth to true profitability. It’s a raw look at what it takes to stay focused, s…

1
Peter Banks w/ National Demolition Association — DT 382 2:05:50

21d ago2:05:50

2:05:50

While Peter Banks has spent his entire career in the demolition industry, working anywhere from Boston to Detroit, he’s now working on his biggest project yet—elevating the industry. Thanks to the National Demolition Association (NDA), the industry has common safety standards, training, and new legitimate certifications. Learn more by visiting the …

1
Are We Headed for More AI Friends Than Human Ones? with Raj Singh 26:09

21d ago26:09

26:09

What happens when people start preferring AI over humans? Raj Singh joins Alyssa Nolte to explore a bold idea...that we may soon have more AI friends, coworkers, and companions than human ones. Together, they rethink what it means to build relationships, do meaningful work, and stay relevant in an AI-powered world. This conversation challenges ever…

1
The Future of Customer Success Is Still Human with Dannah Vaughan 26:33

22d ago26:33

26:33

Dannah Vaughan believes the future of customer success depends on something AI can’t replace… human connection. Alyssa Nolte and Dannah rethink what it means to build real relationships in a world obsessed with automation and efficiency. If you’ve ever felt the tension between scaling faster and serving better, this conversation will hit home. Alys…

1
Why “Scaled CS” Isn’t Really Customer Success… with Amy Rath 24:57

23d ago24:57

24:57

What if the way we talk about “scaled customer success” is all wrong? Amy Rath believes we’ve mislabeled a critical function and, by doing so, we’re creating confusion, burnout, and risk for our teams and our customers. Alyssa Nolte digs in to rethink what real customer success should look like and why redefining it could change the future of how c…

1
“Everyone Thinks We’re Killing It” and Jet-Setting (BuildWitt Update #22) — DT 381 17:30

24d ago17:30

17:30

This week, Aaron gets real about what’s really going on behind the scenes at BuildWitt. From leadership challenges to financial pressure and constant travel, he opens up about the hard parts of running a business—while explaining why the struggle is actually a sign of growth. He also clears the air on his globe-trotting lifestyle and how it fuels t…

1
Stop Letting Customers Define Value with Anthony DeShazor 28:13

28d ago28:13

28:13

Most companies make the mistake of letting customers set the rules for value. Anthony DeShazor says that’s the fastest way to lose renewals - even when you’re driving real impact. Alyssa Nolte digs in with him on how to rethink value, measure it the right way, and lead customers to see the bigger picture. Anthony shares hard-won lessons from his ti…

1
Brek Goin w/ Hammr – DT 380 2:26:16

28d ago2:26:16

2:26:16

Brek is the CEO of Hammr, a construction payroll, HR, and ops platform built specifically for contractors. After spending his childhood growing up around a residential construction business, he moved to San Francisco on a whim to better serve contractors like his parents. After a few years of listening to the industry, he’s honed in on payroll as a…

1
Loan to Loyalty: Data-Driven Strategies for Engaging Every Member 18:04

29d ago18:04

18:04

Welcome to the BlastPoint Deep Dive Podcast! In this episode, we’re diving into the highlights from our recent live webinar: Loan to Loyalty: Data-Driven Strategies for Engaging Every Member. We explore how credit unions can transform loan relationships into long-term member loyalty by: Building stronger engagement at every stage of the loan lifecy…

1
Your Brand Isn’t What You Think…It’s What They See with Rich Kozak 33:00

29d ago33:00

33:00

Rich Kozak has spent nearly 50 years shaping brands, and his hot take will stop you in your tracks. He says your brand isn’t what you believe it to be - it’s the perception in the minds of the people you most want to impact. Alyssa Nolte sits down with Rich to rethink what branding really means and why most of us have been looking at it the wrong w…

1
Nothing We Buy Is Logical: Why Emotions Drive Every Decision with Dr. Chris Gray 30:39

1M ago30:39

30:39

1
Australian Adventure Week Two and Dirt World 2026 (BuildWitt Update #21) – DT 379 16:16

1M ago16:16

16:16

Aaron recaps more of his trip to Australia and gives the skinny on the Dirt World Summit 2026. Questions or feedback? Email us at [email protected]! To learn more about attending the 2025 Ariat Dirt World Summit, visit www.dirtworld.com!By BuildWitt

1
Be Different or Be Dead: The Only Strategy That Wins with Roy Osing 32:43

1M ago32:43

32:43

Be Different or Be Dead Why blending in will kill your business... and what to do instead. Roy Osing joins Alyssa Nolte to challenge the way we think about customer relationships. He argues that most companies play it safe, repeat the same empty promises, and forget the one thing that truly matters: being different in a way customers actually care …

1
Marcus Sheridan w/ Question First – DT 378 1:58:56

1M ago1:58:56

1:58:56

Marcus started a pool company in the early 2000s, where he learned the ropes of business, leadership, marketing, and communication. He’s used this foundation to have stakes in seven businesses, speak internationally, and become a bestselling author. We’ve leveraged his teachings for years; they’re the best we’ve experienced! Learn more about his co…

1
Flying Blind Without Data: Why Most Businesses Miss the Mark with Analytics with Philippa Gamse 25:18

1M ago25:18

25:18

Flying Blind with Your Data? Most businesses collect piles of numbers but never know what to do with them. Philippa Gamse calls it “flying blind.” Alyssa Nolte digs in with her to rethink how we use analytics to drive real results. If you’ve ever felt overwhelmed by dashboards, unsure which numbers matter, or worried you’re missing sales you can’t …

1
Why Most Experts Are Underpaid and How to Fix It with Ann Carden 30:55

1M ago30:55

30:55

Ann Carden says the problem isn’t talent - it’s how you show up, price, and position yourself. Alyssa Nolte sits down with Ann to rethink why so many smart, skilled people are overlooked while others with less experience win the market. If you’ve ever felt invisible, underpriced, or unsure how to turn your expertise into the right kind of clients, …

1
Australian Adventure Week One and Mental Health (BuildWitt Update #20) – DT 377 19:22

1M ago19:22

19:22

Aaron recaps the wins and lessons learned at BuildWitt this week. Questions or feedback? Email us at [email protected]! To learn more about attending the 2025 Ariat Dirt World Summit, visit www.dirtworld.com!By BuildWitt

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Vadim Kovalev w/ Wood World – DT 376 2:05:28

1M ago2:05:28

2:05:28

Vadim is the Founder of Koval Digital, an agency specializing in the wood products industry. As an engineer in sawmills worldwide, he saw the need for storytelling to drive the future of this vital industry. Follow Vadim on LinkedIn at: https://www.linkedin.com/in/kovalevvadim Learn more about attending the 2025 Ariat Dirt World Summit by visiting …

1
Why the Customer Now Runs the Show with Brandi Starr 25:50

1M ago25:50

25:50

The customer is in control. The old playbook doesn’t work. Too many companies are still surrendering instead of rethinking how they connect with buyers. Alyssa Nolte sits down with Brandi Starr to talk about why customer expectations have changed, what businesses are getting wrong, and how leaders can take back control without forcing buyers into o…

1
Business Owners: Build Your Own Context For AI 11:44

1M ago11:44

11:44

Context Is the Missing Ingredient in Your Small Business AI Strategy | Data Fuel 🔔 Subscribe for breakdowns of AI, data, and small business automation. Everyone’s talking prompts—but context is the real game-changer for AI. In this episode of Data Fuel, Roman Villard unpacks what “context” actually means for AI in small businesses, how Big Tech is …

1
From Indirect to Irreplaceable: Growing Lifetime Value of Auto Loan Members 14:27

1M ago14:27

14:27

Welcome to the BlastPoint Deep Dive Podcast! In this episode, we’re exploring the insights from BlastPoint’s latest blog: Growing the Lifetime Value of Auto Loan Members. We break down the key takeaways, including: Why auto loans are becoming a strategic focus for credit unions How lifetime value (LTV) can be measured and expanded The role of digit…

1
Balancing Transactions and Relationships with James Mills 15:41

1M ago15:41

15:41

James Mills believes growth doesn’t come from burning out. It comes from smarter systems, better strategy, and rethinking how we use our time. Alyssa Nolte and James dive into what it takes to build real customer relationships in a world that pushes us to be “always on.” This is for anyone trying to grow a business without losing themselves in the …

1
Why Most Business Leaders Don’t Really Care About Customers with Ryan Rael 31:13

1M ago31:13

31:13

Most leaders say they care about customers… but their actions tell a different story. Alyssa Nolte sits down with Ryan Rael to dig into the hard truth: many companies operate on assumptions, not real customer insight. They unpack why businesses ignore “lukewarm customers,” how assumptions kill growth, and what it really takes to build a culture tha…

1
Australian Adventure and Activities (BuildWitt Update #19) - DT 375 14:43

2M ago14:43

14:43

Aaron recaps his recent trip down under. Questions or feedback? Email us at [email protected]! To learn more about attending the 2025 Ariat Dirt World Summit, visit www.dirtworld.com!By BuildWitt

1
The Future of Retention Is Human with Matt Mullenax 27:38

2M ago27:38

27:38

AI can help brands get off the ground fast. But will it keep customers around? Matt Mullenax believes the answer is no. Retention isn’t about bots or macros...it’s about people. Alyssa Nolte sits down with Matt, founder of Huron, to rethink what keeps customers coming back in a world where everything feels automated. From one-to-one calls to brand …

1
Tyler Serbus w/ Demo Plus – DT 374 1:50:03

2M ago1:50:03

1:50:03

Tyler Serbus is President and Owner of Demo Plus, a Nashville-based demolition and site work company. Since acquiring the company in 2023, he’s aggressively implemented new tools, processes, and ways to support his team to build better than ever. Learn more about Demo Plus at: https://demoplusgroup.com/ Learn more about attending the 2025 Ariat Dir…

1
Believe in People: The Most Powerful Strategy in Business with Nicky Billou 26:22

2M ago26:22

26:22

What if the secret to growth isn’t more tools or trends, but simply believing in people? That’s the hot take Nicky Billou brings to his conversation with Alyssa Nolte. Together they explore how faith, generosity, and human connection shape business in ways no marketing tactic can. If you’re rethinking how to build customer relationships that last, …

1
The Death of the Art of Sales with Nikita Vakhrushev 25:16

2M ago25:16

25:16

Sales is broken and most people hate it. Nikita Vakhrushev says the real problem isn’t the pitch, it’s the experience. When buyers are ready to say yes, salespeople still stall, fumble, or disappear. Alyssa Nolte digs in with Nikita on why the art of sales is dying and what it takes to bring it back. This conversation will challenge how you think a…

1
Power Users, Booked Meetings, and Staying Scrappy (BuildWitt Update #18) – DT 373 16:51

2M ago16:51

16:51

Aaron recaps the wins and lessons learned at BuildWitt this week. Questions or feedback? Email us at [email protected]! To learn more about attending the 2025 Ariat Dirt World Summit, visit www.dirtworld.com!By BuildWitt

1
Customers Are Killing Small Businesses with Kristen Corral 25:47

2M ago25:47

25:47

Small businesses are fighting to survive and customers may be making it harder. Kristen Corral shares why today’s consumers hold small business owners to impossible standards, and Alyssa Nolte explores how that pressure is reshaping customer relationships. Together, they rethink what it means to support local businesses in a world of instant review…

1
Alan Guy w/ Anvil Builders – DT 372 1:23:03

2M ago1:23:03

1:23:03

Alan Guy is President and Co-Founder of Anvil Builders, a leading civil construction firm based in California’s Bay Area. While they’ve performed many complex projects, from international airport work to water treatment plants, their highest profile work is fire cleanup. We all know California’s had an enormous wildfire issue over the past decade, …

1
Burnout Isn’t Your Fault, It’s a System Failure with Lynn Colepaugh 27:55

2M ago27:55

27:55

Burnout isn’t a personal failure...it’s a system problem. Alyssa Nolte and Lynn Colepaugh challenge the myth that long hours and hustle prove success. Instead, they rethink what really causes burnout and why fixing systems, not blaming people, is the key to healthier work and stronger results. This episode makes the case for smarter ways to work, f…

1
Sales as Service, Not Sleaze with Brooke Greening 29:26

2M ago29:26

29:26

Sales doesn’t have to feel slimy. What if selling could feel like serving? Alyssa Nolte and Brooke Greening rethink how we approach sales so it builds trust instead of breaking it. Brooke shares her hot take: sales is not a “necessary evil.” It can be one of the best ways to serve customers and grow a business...when done with care. Alyssa opens up…

1
Tunneling, Agendas, and Code (BuildWitt Update #17) – DT 371 15:15

2M ago15:15

15:15

Aaron recaps the wins and lessons learned at BuildWitt this week. Questions or feedback? Email us at [email protected]! To learn more about attending the 2025 Ariat Dirt World Summit, visit www.dirtworld.com!By BuildWitt

1
The Future Belongs to the Fearless with Ken Cox 29:31

2M ago29:31

29:31

AI is moving faster than anyone expected. You can either stand back and watch, or jump in and start creating. Ken Cox and Alyssa Nolte rethink what it means to live, work, and build in a world where the tools of the future are already in your hands. Ken’s hot take: now is the time to play. Whether it’s music, film, code, or art...AI has lowered the…