Join Laura Nicol (your host) as she dials into the stories of startup operators in the trenches of building and scaling companies. Together, we master the art of ‘building the plane while flying it', drawing on insights from leaders and rising stars at companies like Tracksuit, Canva, Culture Amp, Atlassian, me&u, Airwallex, Eucalyptus, and more. Laura's day job is Chief of Staff to Maxine Minter﹢Co Ventures—all views shared on this podcast are her own.
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Applying A Growth Mindset To Leadership And Scaling Podcasts
Join us in listening to the experienced experts discuss cutting edge challenges in the world of DevOps. From applying the mindset at your company, to career growth and leadership challenges within engineering teams, and avoiding the common antipatterns. Every episode you'll meet a new industry veteran guest with their own unique story.
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Ep 50. Emer McCann on Building People Functions & Scaling Orgs
55:39
55:39
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55:39Laura Nicol dials into Emer McCann, Head of People & Chief of Staff at Simply Wall St. Emer scaled Deputy’s people and culture through hypergrowth (70 to 350 employees) before joining Simply Wall St as employee #15 to build from zero. She’s the quiet force behind the chaos. The puppeteer, the glue, the phrasebook for hard conversations. Inside this…
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The Auth Showdown: Single tenant versus Multitenant Architectures
53:24
53:24
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53:24Get ready for a lively debate on this episode of Adventures in DevOps. We're joined by Brian Pontarelli, founder of FusionAuth and CleanSpeak. Warren and Brian face off by diving into the controversial topic of multitenant versus single-tenant architecture. Expert co-host Aimee Knight joins to moderate the discussion. Ever wondered how someone beco…
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Ep 49. Liani Strauss on Keeping Tracksuit on Track
1:02:01
1:02:01
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1:02:01Laura Nicol connects with Liani Strauss, Chief of Staff at Tracksuit. Liani’s background in industrial engineering gave her structure. Startups gave her speed. Today, she works at the intersection of strategy, systems, and people—helping shape how Tracksuit scales from the inside out. Inside the conversation: Early days of BizOps at Tracksuit: “We …
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Ep 48. Paul Redfern on Growth, Scale and Staying Human
53:37
53:37
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53:37Laura Nicol connects with Paul Redfern, Chief Operating Officer at Big Picture Medical. He’s someone who’s spent most of his career toggling between product and operations, and getting pretty good at living in the grey. And becoming “reasonably okay-ish” in a whole bunch of different worlds. This episode is all about a tension every operator knows …
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Should We Be Using Kubernetes: Did the Best Product Win?
1:06:35
1:06:35
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1:06:35Episode Sponsor: PagerDuty - Checkout the features in their official feature release: https://fnf.dev/4dYQ7gL This episode dives into a fundamental question facing the DevOps world: Did Kubernetes truly win the infrastructure race because it was the best technology, or were there other, perhaps less obvious, factors at play? Omer Hamerman joins Wil…
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Mastering SRE: Insights in Scale and at Capacity with Aimee Knight
1:17:55
1:17:55
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1:17:55In this episode, Aimee Knight, an expert in Site Reliability Engineering (SRE) whose experience hails from Paramount and NPM, joins the podcast to discuss her journey into SRE, the challenges she faced, and the strategies she employed to succeed. Aimee shares her transition from a non-traditional background in JavaScript development to SRE, highlig…
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Ep 47. The Water Cooler Chat with Gaby Howard & Laura Nicol
55:27
55:27
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55:27Laura Nicol connects with today's co-host: the wonderful Gaby Howard, Head of Growth and Operations at Carted. Gaby’s no stranger to the podcast—she first appeared on Ep 23. Gaby Howard on Navigating the Shift from Founder to Operator in Tech: Insights from Carted and Flaunter, where the wonderful Paloma interviewed her about her journey from found…
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Exploring MCP Servers and Agent Interactions with Gil Feig
1:04:57
1:04:57
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1:04:57In this episode, we delve into the concept of MCP (Machine Control Protocol) servers and their role in enabling agent interactions. Gil Feig, the co-founder and CTO of Merge, shares insights on how MCP servers facilitate efficient and secure integration between various services and APIs. The discussion covers the benefits and challenges of using MC…
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No Lag: Building the Future of High-Performance Cloud with Nathan Goulding
1:00:38
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1:00:38Warren talks with Nathan Goulding, SVP of Engineering at Vultr, about what it actually takes to run a high-performance cloud platform. They cover everything from global game server latency and hybrid models to bare metal provisioning and the power/cooling constraints that come with modern GPU clusters. The discussion gets into real-world deployment…
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Ground Truth & Guided Journeys: Rethinking Data for AI with Inna Tokarev Sela
52:45
52:45
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52:45Inna Tokarev Sela, CEO and founder of Illumex, joins the crew to break down what it really means to make your data “AI-ready.” This isn’t just about clean tables—it’s about semantic fabric, business ontologies, and grounding agents in your company's context to prevent the dreaded LLM hallucination. We dive into how modern enterprises just cannot bu…
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Ep 46. Operators and Burnout with Laura Nicol—Solo Reflections
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56:00
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56:00Today, I’m turning the mic inward for my first-ever solo episode of Calling Operator. I’m Laura Nicol, your host and Chief of Staff at Co Ventures—and in this conversation, we’re talking burnout. The kind that creeps up. The kind that hits hard. The kind that startup operators know all too well. It comes up on the pod all the time—for a reason. I'm…
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Incident Vibing: The Self-Healing System - DevOps 242
1:10:05
1:10:05
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1:10:05Sylvain Kalache, Head of Developer Relations at Rootly joins us to explore the new frontier of incident response powered by large language models. We dive into the evolution of DevRel and how we meet the new challenges impacting our systems. We explore Sylvain's origin story in self-healing systems, dating back to his SlideShare and LinkedIn days. …
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Decentralized Chaos: Web3 Infra, NodeOps, and the Art of Blockchain Load Balancing - DevOps 241
1:16:25
1:16:25
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1:16:25This week, Paul Marston from Ankr joins the crew to unpack the madness that is modern blockchain infrastructure. From his wild career transition out of financial services into 24/7 node ops for Web3, Paul shares the brutal truth about uptime expectations, decentralization challenges, and why hard forks are more like enterprise schema upgrades with …
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Ep 45. Scale and Soul: Anitta Krishan on Leading People and Culture Transformation at trivago, Grab, TikTok & Hoogly AI
1:12:59
1:12:59
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1:12:59Laura Nicol connects with Anitta Krishan, Chief Culture Officer at Hoogly AI. We begin with a breath—a literal nervous system–balancing pause—followed by people-first perspectives from a former Trivago, Grab, and TikTok executive now shaping the future of work through an AI-powered Culture OS. Inside the episode: Operating mindfully: breathing, sle…
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Observability in the CI/CD Pipeline with Adriana Villela - DevOps 240
1:21:08
1:21:08
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1:21:08In this episode, Will and Warren welcome Adriana Villela — CNCF ambassador, Dynatrace advocate, and host of the Geeking Out podcast — for a wide-ranging conversation on observability in CI/CD pipelines. Adriana shares her journey from “On Call Me Maybe” to her own podcast, her work with OpenTelemetry, and why observability isn’t just for SREs anymo…
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Building Engineering Excellence with Ganesh Datta of Cortex - DevOps 239
51:01
51:01
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51:01In this episode, I (flying solo today!) sat down with Ganesh Datta, the CTO and co-founder of Cortex, to explore what it really means to drive engineering excellence at scale. And spoiler: it’s not just about better dashboards or fancy developer tools—it’s about treating software development like the competitive advantage it is. We went deep into t…
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Ep 44. Scaling Hnry with Karan Anand—Inside the Chief Strategy Officer Role, His Operating Philosophy, Abductive Logic
1:07:25
1:07:25
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1:07:25Today, I'm connecting with Karan Anand, Chief Strategy Officer & Managing Director, Australia at Hnry. We trace his journey from 13 years in consulting to becoming Hnry’s first hire in Australia, exploring what it really means to lead without ego, think in systems, and be a force multiplier for founders. Inside the episode: His experience as a new …
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Modern DevOps Challenges: Automation, AI, and Scaling in 2025 - DevOps 238
1:18:49
1:18:49
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1:18:49Is AI making us more productive? And where's the value? That’s the big debate in this episode as we sit down with Zach Lloyd, founder and CEO of Warp. Warp isn’t just another terminal—it’s an AI-powered reimagination of the command line. From replacing traditional terminal commands with English instructions to integrating AI-driven automation, Warp…
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Ep 43. Sophie McKay on Launching Tech Brands Across Asia-Pacific—Qualtrics to Notion
45:36
45:36
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45:36**Join us at our first-ever podcast meetup in Sydney. Info below** Today, I'm connecting with Sophie Mckay, Head of Marketing, Asia Pacific and Japan at Notion. Sophie’s career has been all about scaling tech brands across the Asia-Pacific region (APAC). Before joining Notion six months ago, she spent almost a decade at Qualtrics—starting as the fi…
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Ep 42. Culture Drivers with Olivia Panzic—Leading Marketing Communications and Building High-Performing Teams at TikTok ANZ
47:56
47:56
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47:56**Join us at our first-ever podcast meetup in Sydney. Info below** Today, I'm connecting with Olivia (Liv) Panzic, Head of Marketing Communications at TikTok ANZ. A core part of Liv’s belief system? Look after people. And it shows. Her colleagues and mentors describe her leadership at TikTok as “people-centric,” “human-first,” and “transformative f…
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Matt Lea Discusses Cloud War Games and Elevating Everyday DevOps - DevOps 237
1:14:24
1:14:24
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1:14:24We dive into the world of cloud architecture and engineering with a fascinating discussion led by our hosts Warren Parad and Will Button, and joined by our special guest, Matt Lea. Matt, hailing from Wisconsin, is the driving force behind innovative projects like CloudWarGames.com, a platform designed to enhance DevOps training and hiring through e…
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Mastering Infrastructure as Code: Lessons from Matt Gowie's Consultancy Experience - DevOps 235
1:16:29
1:16:29
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1:16:29In this episode, our hosts Will Button, Warren Parad, and Jillian are joined by guest Matt Gowie from Masterpoint. Together, they delve into the complex world of infrastructure as code, discussing best practices, challenges, and the human side of consulting in the DevOps space. Matt shares his journey from software development to running his own co…
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Ep 41. Rach Matters on Turning OCD Anxiety into Her Superpower and Scaling to Senior Program Manager at Linktree
44:46
44:46
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44:46Today, I'm connecting with Rach Matters, Senior Program Manager at Linktree. Rach’s sweet spot is joining fast-growing organizations with a blank job description, and she’s had the privilege of learning company building through EA-exec partnerships with Linktree’s Alex Zaccaria and seasoned entrepreneur Janey Martino. In this episode, we cover: Why…
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Ep 40. Shipra Mahindra: From Software Engineer to Canva’s First PM and Product Leader at Octopus Deploy
47:18
47:18
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47:18Today, I'm connecting with Shipra Mahindra, Principal Product Manager at Octopus Deploy. Let’s just say—Shipra’s peers can’t stop raving about her. She made her mark as the first product manager at Canva, working closely with co-founder Mel Perkins and the early mobile team. Shipra takes us through the highs, lows, and many celebrations that came w…
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