The Secret to 50% More Donations: A/B Testing & Mobile Giving Breakthroughs with Scott Cross

Missions to Movements

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Did you know that only 11–12% of visitors who click “Donate” actually complete their gift? That conversion gap represents a massive missed opportunity for nonprofits, and Scott Cross, sales leader at iDonate, has the data and tools to help you capture more donor intent – especially on mobile.
Scott breaks down how simple A/B tests, mobile-friendly donation forms, and new pop-up giving tools are helping organizations see up to a 50% lift in completed donations and a 23% boost in recurring gifts. We also dig into how to simplify your donation page without losing storytelling power, AND the small tweaks that make a big difference during year-end campaigns.
For nonprofits of all sizes, this conversation is packed with ideas to make small, strategic changes to your online giving experience so you can yield dramatic results without requiring significant additional resources.

Resources & Links

Connect with Scott Cross on LinkedIn, at the upcoming NIO Summit in Kansas City, or via email at [email protected].

Episode 196: Is Your Donation Page Leaking Donors? Here’s How to Fix It

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Chapters

1. Introduction to Online Giving Challenges (00:00:00)

2. Understanding the Conversion Rate Gap (00:09:31)

3. Mobile-First Giving Experience Trends (00:12:31)

4. Pop-up Donation Forms and Results (00:17:49)

5. A-B Testing Your Donation Pages (00:20:49)

6. End-of-Year Campaign Preparation (00:23:08)

7. Success Story and Processing Fees (00:28:31)

213 episodes

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