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Thanks, but No Thanks: Pearl of the Month
Manage episode 490777079 series 3441336
Many practices reduce unnecessary messages by suppressing the delivery of “thank you” messages into clinician inboxes. With this switch, the care team does not have to manage patient replies that express gratitude or acknowledge understanding (but require no further action). There is no regulatory obligation to respond to every patient portal message.
Patient Portal Optimization Toolkit: https://bit.ly/4kJR0w7
A Systematic Approach to Reducing EHR Inbox Burden Toolkit: https://bit.ly/44hTOtB
Reducing Regulatory Burden Playbook: https://bit.ly/3ZWPcaA
Access the transcript of this podcast: https://bit.ly/466Ubct
Follow us on LinkedIn: https://bit.ly/steps-forward-linkedin
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
173 episodes
Manage episode 490777079 series 3441336
Many practices reduce unnecessary messages by suppressing the delivery of “thank you” messages into clinician inboxes. With this switch, the care team does not have to manage patient replies that express gratitude or acknowledge understanding (but require no further action). There is no regulatory obligation to respond to every patient portal message.
Patient Portal Optimization Toolkit: https://bit.ly/4kJR0w7
A Systematic Approach to Reducing EHR Inbox Burden Toolkit: https://bit.ly/44hTOtB
Reducing Regulatory Burden Playbook: https://bit.ly/3ZWPcaA
Access the transcript of this podcast: https://bit.ly/466Ubct
Follow us on LinkedIn: https://bit.ly/steps-forward-linkedin
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
173 episodes
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