You had the tough conversation. You thought you were clear. But nothing changed.

Now what?

Most leadership advice stops at "have the conversation" and never tells you what to do when the issue repeats. In this episode, leadership consultant Colby Morris walks you through exactly how to handle the second conversation—and why it's often more important than the first.

What You'll Learn:

• Why the first conversation probably didn't work (and how to avoid the same mistake)
• The two bad paths leaders take when issues persist (and the real cost of avoidance)
• When to have the second conversation (and why timing is non-negotiable)
• The "recap method" that creates accountability while protecting you as a leader
• How to shift your language from coaching to accountability without losing respect
• When to escalate to HR or start a PIP (the two-strike framework)
• Step-by-step guide to preparing for and conducting the second conversation

Key Statistics:

• Every avoided conversation costs organizations $7,500 and 7 lost workdays
• 53% of employees handle toxic situations by ignoring them
• 70% of employees feel disengaged when poor performance goes unchallenged
• 25% of managers postpone difficult conversations for a year or longer
• Low performers without accountability cause a 30% decrease in team productivity

Perfect for middle managers, directors, and team leaders who need practical guidance on accountability conversations that actually work.

Related Episodes:

• Episode 31: How to Have Tough Conversations with Employees
• Episode 26: Difficult Conversations for New Leaders

Connect with Colby Morris

Website: nxtstepadvisors.com

LinkedIn: linkedin.com/in/colbymorris

Email: [email protected]

Services: Executive Coaching | Leadership Training | Keynote Speaking | Tough Conversations Workshop

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Remember: Keep having the hard conversations instead of avoiding them. Keep being clear about expectations and consequences. And keep giving your people a real chance to succeed before you move to termination. Because those are the things that leaders do.

#ToughConversations #LeadershipAccountability #PeopleFirstLeadership #MiddleManagement #PerformanceManagement #DifficultConversations #LeadershipDevelopment #HRLeadership

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