Bridging Cultures: How Understanding Differences Improves Business Outcomes with Sanjyot Dunung
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Cultural intelligence has become the hidden competitive advantage in today's global business landscape. When your teams can navigate the subtle nuances of cross-cultural communication, everything from customer satisfaction to operational efficiency improves dramatically.
Sanjyot Dunung brings her fascinating journey from banker to cultural anthropology expert to this episode, sharing how her unique background—born in India but raised in Chicago—provided the perfect foundation for helping organizations bridge cultural divides.
What sets this conversation apart is the emphasis on measurable business impact. Cultural training isn't presented as a nice-to-have diversity initiative but as a strategic imperative with clear ROI.
Whether you're managing global teams, serving international customers, or simply working in our increasingly diverse workforce, this episode provides practical frameworks for bridging cultural divides. Visit https://www.atmaglobal.com/ to connect with Sanjyot and explore how cultural intelligence can transform your organization's effectiveness.
Meet the Host
Jay Johnson works with people and organizations to empower teams, grow profits, and elevate leadership. He is a Co-Founder of Behavioral Elements®, a two-time TEDx speaker, and a designated Master Trainer by the Association for Talent Development. With a focus on behavioral intelligence, Jay has delivered transformational workshops to accelerate high-performance teams and cultures in more than 30 countries across four continents. For inquiries, contact [email protected] or connect below!
LinkedIn - https://www.linkedin.com/in/jayjohnsonccg/
Instagram - https://www.instagram.com/jayjohnsonccg/
Speaker Website - https://jayjohnsonspeaks.com
Chapters
1. Bridging Cultures: How Understanding Differences Improves Business Outcomes with Sanjyot Dunung (00:00:00)
2. Welcome and Guest Introduction (00:01:17)
3. From Banking to Cultural Training (00:02:35)
4. The Power of Cultural Frameworks (00:06:21)
5. High vs. Low Power Distance (00:12:16)
6. High-Context vs. Low-Context Communication (00:19:15)
7. Moving Beyond Cultural Stereotypes (00:25:02)
8. Applying Cultural Training to Sales (00:31:45)
9. The Cultural Iceberg Metaphor (00:37:03)
10. Final Advice and Business Impact (00:40:20)
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