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Content provided by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
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Unlocking Hidden Revenue in Restaurants: A Conversation with Geoffrey Toffetti of FPG

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Manage episode 520978796 series 3022332
Content provided by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian welcomes Geoffrey Toffetti, CEO of Frontline Performance Group (FPG), to discuss how restaurateurs can unlock hidden revenue, improve staff performance, and elevate guest experience without additional advertising costs. Geoffrey shares insights from his extensive career in hospitality and corporate consulting, detailing FPG's innovative solutions that utilize real-time analytics and AI-powered training. The conversation highlights the importance of systemized training for frontline employees, focusing on maximizing revenue through service-based sales techniques. Listeners will gain valuable knowledge on making meaningful investments in staff to drive up to 10% revenue growth, improve tips, and enhance overall restaurant performance. The episode also covers the practical steps for implementing and measuring success in these initiatives.

00:00 Frontline Performance Group

01:26 Introduction and Welcome

01:59 Guest Introduction: Geoffrey Toffetti

02:08 Geoffrey Toffetti's Career Journey

03:18 Current Role at Frontline Performance Group

03:47 Focus on Hospitality and Restaurant Industry

05:21 Identifying and Solving Industry Problems

10:44 Service-Based Sales Philosophy

14:29 Training and Technology Integration

20:27 Measuring Success and Analytics

24:56 Engaging Different Demographics

27:46 Results and Success Stories

29:34 How to Engage with Frontline Performance Group

32:39 Conclusion and Final Thoughts

  continue reading

319 episodes

Artwork
iconShare
 
Manage episode 520978796 series 3022332
Content provided by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian welcomes Geoffrey Toffetti, CEO of Frontline Performance Group (FPG), to discuss how restaurateurs can unlock hidden revenue, improve staff performance, and elevate guest experience without additional advertising costs. Geoffrey shares insights from his extensive career in hospitality and corporate consulting, detailing FPG's innovative solutions that utilize real-time analytics and AI-powered training. The conversation highlights the importance of systemized training for frontline employees, focusing on maximizing revenue through service-based sales techniques. Listeners will gain valuable knowledge on making meaningful investments in staff to drive up to 10% revenue growth, improve tips, and enhance overall restaurant performance. The episode also covers the practical steps for implementing and measuring success in these initiatives.

00:00 Frontline Performance Group

01:26 Introduction and Welcome

01:59 Guest Introduction: Geoffrey Toffetti

02:08 Geoffrey Toffetti's Career Journey

03:18 Current Role at Frontline Performance Group

03:47 Focus on Hospitality and Restaurant Industry

05:21 Identifying and Solving Industry Problems

10:44 Service-Based Sales Philosophy

14:29 Training and Technology Integration

20:27 Measuring Success and Analytics

24:56 Engaging Different Demographics

27:46 Results and Success Stories

29:34 How to Engage with Frontline Performance Group

32:39 Conclusion and Final Thoughts

  continue reading

319 episodes

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