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Content provided by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
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Transforming Restaurant Culture and Leadership with Matt Rolfe

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Manage episode 498245372 series 3022332
Content provided by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian is joined by bestselling author and speaker Matt Rolfe to discuss the critical role of culture in the restaurant industry. They dive deep into the challenges restaurants face when scaling and how effective leadership and clear communication can transform team dynamics. Matt shares his personal journey of overcoming learning disabilities and his passion for the hospitality industry, emphasizing the importance of co-creating goals with staff and maintaining a focus on employee experience. The conversation also includes practical steps on how to build trust within teams, the significance of consistent messaging from leadership, and how to measure and recognize success. Additionally, Matt offers insights into working through failures and the value of seeking help. For more details, listeners can connect with Matt on various platforms and explore his content-rich resources.

00:00 Matt Rolfe

00:14 Introduction and Guest Welcome

02:08 Matt's Journey into Hospitality

04:14 Unique Approach to Consulting

06:18 Common Challenges in Organizations

09:28 Creating Clarity and Accountability

12:51 Employee Experience and Leadership

15:08 Real-Life Examples and Lessons

22:14 The Importance of Core Values

22:32 Living Your Values

23:13 Humility and Growth

26:35 The Power of Asking for Help

29:25 Empowering Your Team

32:34 Engaging with Matt Rolfe

39:04 Final Thoughts and Contact Information

  continue reading

310 episodes

Artwork
iconShare
 
Manage episode 498245372 series 3022332
Content provided by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian is joined by bestselling author and speaker Matt Rolfe to discuss the critical role of culture in the restaurant industry. They dive deep into the challenges restaurants face when scaling and how effective leadership and clear communication can transform team dynamics. Matt shares his personal journey of overcoming learning disabilities and his passion for the hospitality industry, emphasizing the importance of co-creating goals with staff and maintaining a focus on employee experience. The conversation also includes practical steps on how to build trust within teams, the significance of consistent messaging from leadership, and how to measure and recognize success. Additionally, Matt offers insights into working through failures and the value of seeking help. For more details, listeners can connect with Matt on various platforms and explore his content-rich resources.

00:00 Matt Rolfe

00:14 Introduction and Guest Welcome

02:08 Matt's Journey into Hospitality

04:14 Unique Approach to Consulting

06:18 Common Challenges in Organizations

09:28 Creating Clarity and Accountability

12:51 Employee Experience and Leadership

15:08 Real-Life Examples and Lessons

22:14 The Importance of Core Values

22:32 Living Your Values

23:13 Humility and Growth

26:35 The Power of Asking for Help

29:25 Empowering Your Team

32:34 Engaging with Matt Rolfe

39:04 Final Thoughts and Contact Information

  continue reading

310 episodes

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