The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
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Content provided by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
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Innovating Tradition: How Groucho's Deli Advances with Technology and Quality
Manage episode 451882911 series 3022332
Content provided by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode of the Restaurant Technology Guys podcast, Jeremy is joined by Deric Rosenbaum, President and CTO of Groucho's Deli, an 83-year-old deli chain based in the Southeast U.S. Deric shares his journey from commercial construction to leading Groucho's Deli alongside his business partner Bruce Miller. The conversation delves into Groucho's unique hybrid model between QSR and Fast Casual, their unrelenting focus on quality ingredients, and their innovative use of technology to enhance customer and staff experiences. Deric also discusses Groucho's approach to sustainability, adapting business models during COVID-19, and leveraging tools like Ovation and Marquis for customer feedback and reputation management. The episode wraps up with Deric sharing his personal and family favorites from Groucho's menu, emphasizing the brand’s commitment to both tradition and modern technology.
00:00 Introduction and Welcome
00:09 Meet Deric Rosenbaum: President and CTO of Groucho's Deli
00:44 The Legacy of Groucho's Deli
01:27 Deric's Journey with Groucho's
03:25 Groucho's Unique Dining Experience
05:16 Signature Dishes and Menu Highlights
08:23 Commitment to Quality and Sustainability
11:02 Adapting Through Technology
15:11 Customer Experience and Feedback
29:21 Favorite Menu Items and Personal Stories
33:20 Conclusion and Contact Information
300 episodes
Innovating Tradition: How Groucho's Deli Advances with Technology and Quality
The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
Share
Manage episode 451882911 series 3022332
Content provided by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode of the Restaurant Technology Guys podcast, Jeremy is joined by Deric Rosenbaum, President and CTO of Groucho's Deli, an 83-year-old deli chain based in the Southeast U.S. Deric shares his journey from commercial construction to leading Groucho's Deli alongside his business partner Bruce Miller. The conversation delves into Groucho's unique hybrid model between QSR and Fast Casual, their unrelenting focus on quality ingredients, and their innovative use of technology to enhance customer and staff experiences. Deric also discusses Groucho's approach to sustainability, adapting business models during COVID-19, and leveraging tools like Ovation and Marquis for customer feedback and reputation management. The episode wraps up with Deric sharing his personal and family favorites from Groucho's menu, emphasizing the brand’s commitment to both tradition and modern technology.
00:00 Introduction and Welcome
00:09 Meet Deric Rosenbaum: President and CTO of Groucho's Deli
00:44 The Legacy of Groucho's Deli
01:27 Deric's Journey with Groucho's
03:25 Groucho's Unique Dining Experience
05:16 Signature Dishes and Menu Highlights
08:23 Commitment to Quality and Sustainability
11:02 Adapting Through Technology
15:11 Customer Experience and Feedback
29:21 Favorite Menu Items and Personal Stories
33:20 Conclusion and Contact Information
300 episodes
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Similar to The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
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Developer Tea exists to help driven developers connect to their ultimate purpose and excel at their work so that they can positively impact the people they influence. With over 17 million downloads to date, Developer Tea is a short podcast hosted by Jonathan Cutrell, engineering leader with over 15 years of industry experience. We hope you'll take the topics from this podcast and continue the conversation, either online or in person with your peers. Email: [email protected]
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WSJ’s Bold Names brings you conversations with the leaders of the bold-named companies featured in the pages of The Wall Street Journal. Hosts Tim Higgins and Christopher Mims speak to CEOs and business leaders in interviews that challenge conventional wisdom and take you inside the decisions being made in the C-suite and beyond.
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