S3 E36: When Marketing Transparency Backfires: Share Outcomes, Not Ammo
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Every marketer’s had a moment they wish they’d said less.
You’re trying to be transparent. Clear. Accountable.
But sometimes, transparency backfires; especially when it gives stakeholders the wrong frame to judge your work.
In this episode, Jack shares a short story about a well-meaning update that led to weeks of misaligned expectations. And the simple language shift that Jack now uses to avoid the same trap.
Jack will discuss:
- Why quantifying performance can invite binary thinking
- How to reframe results around resource allocation
- When transparency helps, and when it harms
- What to say when someone wants “more” with no extra budget
- How to keep control of the narrative without sounding defensive
Whether you’re managing a demanding CEO or a curious stakeholder, this one’s about protecting your team’s focus.....and your own credibility.
This episode was hosted by:
Jack Ferguson - Host of The Push and Brand Strategist
Find Jack on LinkedIn here: Jack Ferguson | LinkedIn
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Visit The Push website here: Marketing scenarios. Relatable problems. Practical solutions. | The Push Podcast
Visit Jack’s personal website here: Jack Ferguson — Brand Strategist
90 episodes