► If you enjoyed this episode, check out show notes and more at: http://www.oeminteractive.com/ep-5-how-to-become-a-sales-professional Do Not Be An Order Taker! (2:01) How Can Parts Staff Sell More? (2:54) -Contact information needs to be online -Listen to the customer -Deliver the product the right time, the first time Utilize Chat Features (5:15) -See in real time what pages customers are shopping -Knowledge about product Tips To Gain Customer Trust (6:18) -Build a relationship for repeat business -Customize your email signature -Make yourself a thought leader by becoming an expert Thank you for watching this video. We hope that you keep up with the monthly videos we post on the channel, subscribe, and share your learnings with those that need to hear it. We hope to hear your thoughts and comments, so please take a second and say ‘Hey’! — Who is OEM Interactive and what is The Pit Stop Podcast? The #PitStopPodcast is a weekly series where we discuss the latest trends in the digital marketing landscape, and provide actionable tips on how to sell more automotive part and accessories online. OEM Interactive is a digital marketing agency that works solely in the e-commerce automotive parts industry. With over 15 years of experience, we have helped numerous dealerships sell millions of dollars in online parts and accessories. — Follow OEM Interactive Online Here: Website: www.oeminteractive.com Twitter: twitter.com/oeminteractive Facebook: www.facebook.com/oeminteractive Instagram: www.instagram.com/oeminteractive/ Soundcloud: @oeminteractive