The PitStop Podcast is dedicated to auto executives, insiders, and consumers looking to uncover the latest automotive trends, insights and actionable digital marketing strategies. Each episode, we provide expertise and detailed analysis of these topics and interview industry pacesetters driving the automotive and powersports world.
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OEM Interactive Podcasts

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EP. 37 - Talking Shop with James Holloway
49:40
49:40
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49:40We sit down with James Holloway, Wholesale Sales Manager for Swickard Automotive Group, to discuss a variety of topics ranging from how to streamline and accelerate your eCommerce sales to creating best practices during difficult times.
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Ep. 36 - Accelerating Powersports eCommerce Sales w/ Powersports Support
42:36
42:36
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42:36We sit down with Jason Nichols, head of business development at Powersports Support. In this episode we talk about the Powersports Support (PSS) platform and how it can help your business sell more powersports vehicles, parts and accessories online. CONNECT Website: https://www.oeminteractive.com Twitter: https://twitter.com/oeminteractive Facebook…
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Ep. 35 - Improving Automotive eCommerce Conversion Rate Optimization with Kurt Elster
49:40
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49:40We sit down with Kurt Elster, one of the most highly regarded independent consultants in his industry. Kurt Elster is a Senior eCommerce Consultant who helps Shopify merchants like Jay Leno’s Garage uncover hidden profits in their websites through his eCommerce agency Ethercycle. With over one million downloads, Kurt is best known for hosting The U…
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Ep. 34 - Innovating the Mobile Car Repair & Maintenance Industry with YourMechanic
55:32
55:32
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55:32We sit down with Jeff Biafore, Lead Parts Advisor at YourMechanic to talk about the current state of the automotive service industry & how YourMechanic is disrupting/influencing it with mobile car repair and maintenance. Check out this video, show notes and more at: https://www.oeminteractive.com
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Ep . 33 - PROS & CONS of Bringing Your Own Car Parts to a Mechanic to Install
27:37
27:37
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27:37If you enjoyed this episode and want to learn more about OEM Interactive and how we can help your business sell more auto parts and accessories online, book more service appointments and/or increase body shop sales—get in touch! ► Email: [email protected] | Call: 1-888-939-4634 | https://www.oeminteractive.com…
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Ep. 32 - How to direct eBay + Amazon customers to your own website
17:24
17:24
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17:24If you enjoyed this episode and want to learn more about OEM Interactive and how we can help your business sell more auto parts and accessories online, book more service appointments and/or increase body shop sales—get in touch! ► Email: [email protected] | Call: 1-888-939-4634 | http://www.oeminteractive.com…
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If you enjoyed this episode and want to learn more about OEM Interactive and how we can help your business sell more auto parts and accessories online, book more service appointments and/or increase body shop sales—get in touch! ► Email: [email protected] | Call: 1-888-939-4634 | http://www.oeminteractive.com…
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Ep. 30 - Hiring extra e-commerce help during the holidays
13:27
13:27
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13:27If you enjoyed this episode and want to learn how OEM Interactive can help your business sell more auto parts and accessories online, book more service center appointments, and/or increase body shop sales—get in touch! Email: [email protected] | Call: 1-888-939-4634 | Instagram: @OEMInteractive | http://www.oeminteractive.com…
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Ep. 29 - Should you be selling auto parts on Amazon?
17:25
17:25
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17:25If you enjoyed this episode and want to learn how OEM Interactive can help your business sell more auto parts and accessories online, book more service center appointments, and/or increase body shop sales—get in touch! Email: [email protected] | Call: 1-888-939-4634 | Instagram: @OEMInteractive | http://www.oeminteractive.com…
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Ep. 28 - 5 Mistakes E-Commerce Companies Make That Annoy Customers In 2019
12:38
12:38
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12:38If you enjoyed this episode and want to learn how OEM Interactive can help your business sell more auto parts and accessories online, book more service center appointments, and/or increase body shop sales—get in touch! Email: [email protected] | Call: 1-888-939-4634 | Instagram: @OEMInteractive | http://www.oeminteractive.com…
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Ep. 27 - Best Auto Industry Ridesharing Marketing Strategy
10:14
10:14
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10:14Latest episode of The Pit Stop Podcast
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Ep. 26 - How to Attract Ride-Sharing Drivers to Your Dealership for Parts & Service
12:00
12:00
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12:00If you enjoyed this episode and want to learn how OEM Interactive can help your business sell more auto parts and accessories online, book more service center appointments, and/or increase body shop sales—get in touch! Email: [email protected] | Call: 1-888-939-4634 | Instagram: @OEMInteractive | http://www.oeminteractive.com…
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Ep. 25 - 5 Traits Great E-Commerce Websites Have In Common In 2018
10:38
10:38
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10:38If you enjoyed this episode and want to learn how OEM Interactive can help your business sell more auto parts and accessories online, book more service center appointments, and/or increase body shop sales—get in touch! Email: [email protected] | Call: 1-888-939-4634 | Instagram: @OEMInteractive | http://www.oeminteractive.com…
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Ep. 24 - How To Improve Customer Experience With A Post-Purchase Strategy
13:41
13:41
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13:41If you enjoyed this episode and want to learn how OEM Interactive can help your business sell more auto parts and accessories online, book more service center appointments, and/or increase body shop sales—get in touch! Email: [email protected] | Call: 1-888-939-4634 | Instagram: @OEMInteractive | http://www.oeminteractive.com…
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If you enjoyed this episode and want to learn how OEM Interactive can help your business sell more auto parts and accessories online, book more service center appointments, and/or increase body shop sales—get in touch! Email: [email protected] | Call: 1-888-939-4634 | Instagram: @OEMInteractive | http://www.oeminteractive.com…
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Ep. 22 - Your Fixed Ops Department Needs to Think Like a Consumer!
7:27
7:27
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7:27If you enjoyed this episode and want to learn how OEM Interactive can help your business sell more auto parts and accessories online, book more service center appointments, and/or increase body shop sales—get in touch! Email: [email protected] | Call: 1-888-939-4634 | Instagram: @OEMInteractive | http://www.oeminteractive.com…
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Ep. 21 - 5 Ways to Improve eCommerce Product Page SEO
9:31
9:31
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9:31If you enjoyed this episode and want to learn how OEM Interactive can help your business sell more auto parts and accessories online, book more service center appointments, and/or increase body shop sales—get in touch! Email: [email protected] | Call: 1-888-939-4634 | Instagram: @OEMInteractive | http://www.oeminteractive.com…
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Ep. 20 - How to Increase Online Sales with Customer Feedback
8:32
8:32
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8:32If you enjoyed this episode and want to learn how OEM Interactive can help your business sell more auto parts and accessories online, book more service center appointments, and/or increase body shop sales—get in touch! Email: [email protected] | Call: 1-888-939-4634 | Instagram: @OEMInteractive | http://www.oeminteractive.com…
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Ep. 19 - Advantages Of Product Bundles For Auto Kits
9:35
9:35
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9:35If you enjoyed this episode and want to learn how OEM Interactive can help your business sell more auto parts and accessories online, book more service center appointments, and/or increase body shop sales—get in touch! Email: [email protected] | Call: 1-888-939-4634 | Instagram: @OEMInteractive | http://www.oeminteractive.com…
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Ep. 18 - How To Solve The Service Tech Shortage
12:55
12:55
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12:55If you enjoyed this episode and want to learn how OEM Interactive can help your business sell more auto parts and accessories online, book more service center appointments and/or increase body shop sales—get in touch! Email: [email protected] | Call: 1-888-939-4634 | Instagram: @OEMInteractive | http://www.oeminteractive.com…
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Ep. 17 - How Your Fixed Ops Department Can Educate Consumers To Build Trust
10:44
10:44
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10:44If you enjoyed this episode and want to learn how OEM Interactive can help your business sell more auto parts and accessories online, book more service center appointments and/or increase body shop sales—get in touch! Email: [email protected] | Call: 1-888-939-4634 | Instagram: @OEMInteractive | http://www.oeminteractive.com…
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If you enjoyed this episode and want to learn how OEM Interactive can help your business sell more auto parts and accessories online, book more service center appointments and/or increase body shop sales—get in touch! Email: [email protected] | Call: 1-888-939-4634 | Instagram: @OEMInteractive | http://www.oeminteractive.com…
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Ep. 15 - How Nascar Can Help You Sell More Auto Parts Online
8:27
8:27
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8:27If you enjoyed this episode and want to learn how OEM Interactive can help your business sell more auto parts and accessories online, book more service center appointments and/or increase body shop sales—get in touch! Email: [email protected] | Call: 1-888-939-4634 | Instagram: @OEMInteractive | http://www.oeminteractive.com…
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Ep. 14 - 3 Quick Tips To Help Your Parts Department Sell More Parts Online
9:21
9:21
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9:21If you enjoyed this episode and want to learn more about OEM Interactive and how we can help your business sell more auto parts and accessories online, book more service appointments and/or increase body shop sales—get in touch! ► Email: [email protected] | Call: 1-888-939-4634 | Instagram: @OEMInteractive | http://www.oeminteractive.com…
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Ep. 13 - 5 Ways to Get Your Customers to Love You
11:38
11:38
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11:38► If you enjoyed this episode, check out show notes and more at: www.oeminteractive.comIn this episode we discuss: Social Customer Care (always be accessible)-Engage with everyone. -Respond to complaints and questions immediately, as in minutes, not hours or days. -Failing to respond to any customer can cost you not just that customer’s business, b…
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Ep. 12 - Top 5 Social Media Platforms that Will Boost Online Auto Part & Accessory Sales
11:05
11:05
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11:05► If you enjoyed this episode, check out show notes and more at: www.oeminteractive.comThank you for watching this video. We hope that you keep up with the monthly videos we post on the channel, subscribe, and share your learnings with those that need to hear it. We hope to hear your thoughts and comments, so please take a second and say, ‘Hey’!—Wh…
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Ep. 11 - Using Social Media to Increase Auto Parts & Accessories Sales Online
8:34
8:34
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8:34► If you enjoyed this episode, check out show notes and more at: www.oeminteractive.comThank you for watching this video. We hope that you keep up with the monthly videos we post on the channel, subscribe, and share your learnings with those that need to hear it. We hope to hear your thoughts and comments, so please take a second and say, ‘Hey’!—Wh…
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Ep. 10 - Stop Burning Cash From Online Canceled Orders and Returns!
18:25
18:25
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18:25► If you enjoyed this episode, check out show notes and more at: http://www.oeminteractive.com/ep-10-stop-burning-cash-from-canceled-orders-and-returns-onlineThank you for watching this video. We hope that you keep up with the monthly videos we post on the channel, subscribe, and share your learnings with those that need to hear it. We hope to hear…
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Ep. 9 - Why Every Parts Department Needs Live Chat on Their Website
9:11
9:11
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9:11► If you enjoyed this episode, check out show notes and more at: http://www.oeminteractive.com/ep-9-why-every-parts-department-needs-live-chat-on-their-websiteThank you for watching this video. We hope that you keep up with the monthly videos we post on the channel, subscribe, and share your learnings with those that need to hear it. We hope to hea…
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► If you enjoyed this episode, check out show notes and more at: www.oeminteractive.comIn This Episode, We Discuss:-What you can do proactively to generate more leads, sales and clients.Thank you for watching this video. We hope that you keep up with the monthly videos we post on the channel, subscribe, and share your learnings with those that need…
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EP. 7 - Ways to Reduce Online Customer Returns
10:39
10:39
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10:39► If you enjoyed this episode, check out show notes and more at: www.oeminteractive.comIn This Episode, We Discuss:How Can You Reduce The Amount Of Returns? (1:20)-Make Customers Provide a VIN!-Returns drain staff time, profit margins and service experience-Make the customer provide a VIN to qualify for a return-Parts staff needs to double-check ev…
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Ep. 6 - How To Increase Online Automotive Accessory Sales
10:11
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10:11► If you enjoyed this episode, check out show notes and more at: www.oeminteractive.comThank you for watching this video. We hope that you keep up with the monthly videos we post on the channel, subscribe, and share your learnings with those that need to hear it. We hope to hear your thoughts and comments, so please take a second and say ‘Hey’!—Who…
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EP 5 - How Parts Managers Can Become More of a Sales Professional
11:46
11:46
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11:46► If you enjoyed this episode, check out show notes and more at: http://www.oeminteractive.com/ep-5-how-to-become-a-sales-professionalDo Not Be An Order Taker! (2:01)How Can Parts Staff Sell More? (2:54)-Contact information needs to be online-Listen to the customer-Deliver the product the right time, the first timeUtilize Chat Features (5:15)-See i…
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EP 4 - Ways to Increase Profitability Selling Parts And Accessories Online
10:00
10:00
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10:00► If you enjoyed this episode, check out show notes and more at: http://www.oeminteractive.comIn This Episode, We Discuss: -Setting Realistic Expections (1:30)-Having a plan for success (1:34)-Training Your Parts Staff (4:28)-Offer Something Different (5:45)Thank you for watching this video. We hope that you keep up with the monthly videos we post …
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EP 3 - Selling Auto Parts And Accessories Online: Frequently Asked Questions
11:19
11:19
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11:19► If you enjoyed this episode, check out show notes, video, and more at: www.oeminteractive.comIn This Episode, We Discuss:-How can we be different? (1:12)-Annual promotions calendar (3:10)-Engage with customers (5:50)Thank you for listening to our podcast. We hope that you keep up with the monthly podcasts we post on the channel, subscribe, and sh…
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EP 2 - Will Facebook Marketplace be the Next Disrupter for Automotive eCommerce?
11:07
11:07
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11:07► If you enjoyed this episode, check out show notes and more at: http://www.oeminteractive.com---Thank you for watching this video. We hope that you keep up with the monthly videos we post on the channel, subscribe, and share your learnings with those that need to hear it. We hope to hear your thoughts and comments, so please take a second and say …
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EP 1 - 3 Ways to Sell More Parts & Accessories Online
11:15
11:15
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11:15► If you enjoyed this episode, check out show notes, video, and more at: http://www.oeminteractive.com In This Episode We Discuss:-Branded Boxes-Promo Postcard Inserts and Business Cards-Pulling Customers Sales DataThank you for listening to our podcast. We hope that you keep up with the monthly podcasts we post on the channel, subscribe, and share…
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