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Content provided by Ross Garner and Mind Tools Ltd. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ross Garner and Mind Tools Ltd or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
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452 — Pity the frontline manager

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Manage episode 493313876 series 1017359
Content provided by Ross Garner and Mind Tools Ltd. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ross Garner and Mind Tools Ltd or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Frontline managers have to support decisions they didn’t make, translate organizational goals into actions, identify meaningful opportunities for people to develop, remember to acknowledge successes, regulate their emotions, and resolve team conflicts. And they're usually 19-years-old.

This week on The Mindtools L&D Podcast, one of our favourite guests - JD Dillon - returns to the show to share insights from his upcoming book on the role of frontline managers. We discuss:

  • The pressures faced by frontline managers
  • How to help these managers feel confident in their roles
  • How AI chat bots and digital communities can help managers respond to daily challenges.

In ‘What I Learned This Week’, Anna discussed the impact of the climate crisis on education.

JD discussed the banana pose.

Ross shared how to spot a suspicious statistic, via More or Less.

For more from JD, check out his website frontlineplaybook.com, jdwroteabook.com, and axonify.com.

For more from us, including details of our upcoming app (soon!) visit mindtools.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.

Connect with our speakers 

If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

  continue reading

457 episodes

Artwork
iconShare
 
Manage episode 493313876 series 1017359
Content provided by Ross Garner and Mind Tools Ltd. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ross Garner and Mind Tools Ltd or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Frontline managers have to support decisions they didn’t make, translate organizational goals into actions, identify meaningful opportunities for people to develop, remember to acknowledge successes, regulate their emotions, and resolve team conflicts. And they're usually 19-years-old.

This week on The Mindtools L&D Podcast, one of our favourite guests - JD Dillon - returns to the show to share insights from his upcoming book on the role of frontline managers. We discuss:

  • The pressures faced by frontline managers
  • How to help these managers feel confident in their roles
  • How AI chat bots and digital communities can help managers respond to daily challenges.

In ‘What I Learned This Week’, Anna discussed the impact of the climate crisis on education.

JD discussed the banana pose.

Ross shared how to spot a suspicious statistic, via More or Less.

For more from JD, check out his website frontlineplaybook.com, jdwroteabook.com, and axonify.com.

For more from us, including details of our upcoming app (soon!) visit mindtools.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.

Connect with our speakers 

If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

  continue reading

457 episodes

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