Buyers have changed the rules, and the window and door industry is racing to catch up. We sit down with Paradigm’s VP of MDR Sales, Lisa Cooley, to unpack how AI, data, and a new generation of talent are rewriting everything from product discovery to the last mile of sales—and why grit still beats hype.
On the buyer side, the shift is dramatic. Homeowners now use long-tail searches and visual matching to find exactly what they want: “black exterior, white interior door that won’t rot at a Georgia lake house.” They expect transparent pricing ranges, instant configuration, and clean visualization before they ever talk to sales. That flips the sales playbook: educate early with rich data and tools, capture preferences respectfully, then show up in the conversation prepared to close gaps—not restart discovery. Lisa shares how our team supports manufacturers and dealers by turning complex product logic into simple, trustworthy buyer experiences.
Topics we cover:
• Generational shift toward empowered, research-first homeowners
• Labor shortages driving adoption of modern tools for recruiting
• Practical ways AI accelerates visualization, estimating and content
• Sales leadership that listens, asks better questions and motivates meaning
• Long-tail search and visual matching changing product discovery
• Connecting manufacturers, dealers and buyers with accurate data
• Vision for tighter data flows and human-centered decision-making
Be sure to subscribe to your favorite podcast platforms or YouTube and follow the Grit Blueprint podcast to hear more stories and insights from the building industry.

Watch the Video Version

Catch this episode of The Grit Blueprint Podcast on YouTube:
👉 Stefanie Couch on YouTube

Subscribe to Built to Win

Get exclusive insights, tools, and updates from Grit Blueprint, designed to help you lead and win in the building industry.
👉 Subscribe to Built to Win

Connect with Stefanie Couch & Grit Blueprint

Grit Website: GritBlueprint.com
YouTube: Stefanie Couch
Instagram: @StefanieCouchOfficial
LinkedIn: Stefanie Couch
Stefanie’s Website: StefanieCouch.com

👉 What Is Grit Blueprint?

Grit Blueprint is a media and growth company for the building industry. We help ambitious businesses in the building materials and construction industries grow through visibility, storytelling media, and smart systems.

👉 Book a Strategy Call

...