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Scaling B2B Marketing at an AI Startup: Channels, Strategy, and Team Ops with Holly Xiao
Manage episode 498218452 series 3290771
#270 Strategy | Dave is joined by Holly Xiao, Head of B2B Marketing at HeyGen, an AI video generation platform that helps teams produce personalized, high-quality content, fast. Holly has led marketing at high-growth startups and now runs the enterprise GTM motion at HeyGen, where she blends strategy, creative execution, and AI-powered workflows to reach modern B2B buyers.
Dave and Holly cover:
- The 4 channels her lean team is betting on to drive enterprise pipeline (and what’s not working anymore)
- How B2B marketers are using AI video for event marketing, sales enablement, onboarding, and beyond
- What it’s like to run marketing without a CMO, plus the sprint-cycle approach that keeps their team in sync with product
If you’re figuring out how to use AI in your marketing or just trying to do more with less, this one’s full of practical ideas to help you think differently about team structure, channels, and strategy.
Timestamps
- (00:00) - – Intro
- (03:39) - – Holly’s nonlinear path to marketing
- (06:39) - – Getting started in marketing ops
- (08:39) - – Why she joined an AI startup
- (10:39) - – How HeyGen’s marketing org works
- (13:39) - – PLG vs SLG: Key differences
- (15:39) - – The 4 channels driving pipeline
- (17:39) - – What’s working: Events + webinars
- (19:39) - – Booth strategy that stands out
- (24:13) - – Brand vs demand events
- (26:13) - – Building community and user events
- (27:43) - – SEO is declining. Now what?
- (30:13) - – Running marketing in 2-month sprints
- (33:13) - – Aligning product and marketing cadence
- (35:13) - – Her daily AI tools
- (36:43) - – ChatGPT vs Gemini workflows
- (38:13) - – Real AI video use cases
- (40:13) - – Personalized event promos with avatars
- (41:13) - – Support, training, and onboarding videos
- (42:13) - – Fortune telling and music videos?!
- (43:13) - – Why AI won’t replace marketers
Send guest pitches and ideas to [email protected]
Join the Exit Five Newsletter here: https://www.exitfive.com/newsletter
Check out the Exit Five job board: https://jobs.exitfive.com/
Become an Exit Five member: https://community.exitfive.com/checkout/exit-five-membership
***
Today’s episode is brought to you by Walnut.
Why are we spending all this time on marketing… just to push buyers to a “Request a Demo” button? Even if they’re interested, no one wants to click that. No one wants to “talk to sales.” They just want to try the product for themselves!
Good news: now they can - with Walnut.
Walnut is the interactive demo platform for marketers who are done hiding their product and want to put it front and center.
You can build guided, self-serve demos in minutes. No engineers. No developers. No waiting. Embed them on your site. Drop them in emails. Let buyers explore your product on their terms - at any stage of the funnel.
And the best part? You get the data. See what features prospects are engaging with, where they drop off, and what’s actually driving pipeline.
500+ companies use Walnut - including Adobe and NetApp. Their teams save 400+ hours a year building demos… and have prevented over 1.5 million minutes of bad ones.
So if you want to drive more leads, shorten sales cycles, and actually show your product, go check out Walnut.io (and tell their team you heard about it on the Exit Five podcast!).
282 episodes
Manage episode 498218452 series 3290771
#270 Strategy | Dave is joined by Holly Xiao, Head of B2B Marketing at HeyGen, an AI video generation platform that helps teams produce personalized, high-quality content, fast. Holly has led marketing at high-growth startups and now runs the enterprise GTM motion at HeyGen, where she blends strategy, creative execution, and AI-powered workflows to reach modern B2B buyers.
Dave and Holly cover:
- The 4 channels her lean team is betting on to drive enterprise pipeline (and what’s not working anymore)
- How B2B marketers are using AI video for event marketing, sales enablement, onboarding, and beyond
- What it’s like to run marketing without a CMO, plus the sprint-cycle approach that keeps their team in sync with product
If you’re figuring out how to use AI in your marketing or just trying to do more with less, this one’s full of practical ideas to help you think differently about team structure, channels, and strategy.
Timestamps
- (00:00) - – Intro
- (03:39) - – Holly’s nonlinear path to marketing
- (06:39) - – Getting started in marketing ops
- (08:39) - – Why she joined an AI startup
- (10:39) - – How HeyGen’s marketing org works
- (13:39) - – PLG vs SLG: Key differences
- (15:39) - – The 4 channels driving pipeline
- (17:39) - – What’s working: Events + webinars
- (19:39) - – Booth strategy that stands out
- (24:13) - – Brand vs demand events
- (26:13) - – Building community and user events
- (27:43) - – SEO is declining. Now what?
- (30:13) - – Running marketing in 2-month sprints
- (33:13) - – Aligning product and marketing cadence
- (35:13) - – Her daily AI tools
- (36:43) - – ChatGPT vs Gemini workflows
- (38:13) - – Real AI video use cases
- (40:13) - – Personalized event promos with avatars
- (41:13) - – Support, training, and onboarding videos
- (42:13) - – Fortune telling and music videos?!
- (43:13) - – Why AI won’t replace marketers
Send guest pitches and ideas to [email protected]
Join the Exit Five Newsletter here: https://www.exitfive.com/newsletter
Check out the Exit Five job board: https://jobs.exitfive.com/
Become an Exit Five member: https://community.exitfive.com/checkout/exit-five-membership
***
Today’s episode is brought to you by Walnut.
Why are we spending all this time on marketing… just to push buyers to a “Request a Demo” button? Even if they’re interested, no one wants to click that. No one wants to “talk to sales.” They just want to try the product for themselves!
Good news: now they can - with Walnut.
Walnut is the interactive demo platform for marketers who are done hiding their product and want to put it front and center.
You can build guided, self-serve demos in minutes. No engineers. No developers. No waiting. Embed them on your site. Drop them in emails. Let buyers explore your product on their terms - at any stage of the funnel.
And the best part? You get the data. See what features prospects are engaging with, where they drop off, and what’s actually driving pipeline.
500+ companies use Walnut - including Adobe and NetApp. Their teams save 400+ hours a year building demos… and have prevented over 1.5 million minutes of bad ones.
So if you want to drive more leads, shorten sales cycles, and actually show your product, go check out Walnut.io (and tell their team you heard about it on the Exit Five podcast!).
282 episodes
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