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EP 480 Effective Customer Journey Mapping: Enhancing Experience from Awareness to Advocacy

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Manage episode 440959477 series 2899811
Content provided by Tracy and Tracy Brinkmann. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tracy and Tracy Brinkmann or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In Episode 480 of The Dark Horse Entrepreneur, host Tracy Brinkmann explores the power of effective customer journey mapping. Understand the five critical stages—Awareness, Consideration, Purchase, Retention, Advocacy—and learn key techniques to optimize each touchpoint. With actionable tips and essential tools, this episode guides you to create a seamless customer experience, transforming visitors into loyal advocates. Don’t miss out on discovering strategies that can skyrocket your customer retention and satisfaction!

  continue reading

441 episodes

Artwork
iconShare
 
Manage episode 440959477 series 2899811
Content provided by Tracy and Tracy Brinkmann. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tracy and Tracy Brinkmann or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In Episode 480 of The Dark Horse Entrepreneur, host Tracy Brinkmann explores the power of effective customer journey mapping. Understand the five critical stages—Awareness, Consideration, Purchase, Retention, Advocacy—and learn key techniques to optimize each touchpoint. With actionable tips and essential tools, this episode guides you to create a seamless customer experience, transforming visitors into loyal advocates. Don’t miss out on discovering strategies that can skyrocket your customer retention and satisfaction!

  continue reading

441 episodes

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