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How to Build Strategic Relationships with Your Customers
Manage episode 485407782 series 3555213
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Chapters
1. Building Lasting Customer Relationships (00:00:00)
2. Customer Management in CS (00:02:15)
3. Myths in Customer Success (00:05:34)
4. Principles of Strategic Relationships (00:10:10)
5. Consistency Over Intensity (00:15:44)
6. The Human Element in Customer Success (00:19:34)
7. Actionable Takeaways (00:22:18)
40 episodes
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