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TCF1063: How to Handle Tough Client Conversations Like a Pro

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Manage episode 513064155 series 116720
Content provided by Tom Reber. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tom Reber or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Let's Grow Your Business: https://go.thecontractorfight.com/15min-free-call

In this episode of The Contractor Fight, Derek Johnson and Tim Cutroni dive into the uncomfortable but necessary side of running a contracting business—hard conversations.

From clients who won’t stop talking, to shady “horse trading” on invoices, to guys who invade your personal space on the jobsite—Derek and Tim share real stories and real tactics for keeping control of your business.

What you’ll learn in this episode:

  • How to prepare for uncomfortable client conversations
  • Why documentation beats “he said, she said” every time
  • The importance of showing a united front with your team
  • How to say no without backing down or losing respect

If you’re tired of feeling anxious about client pushback, this episode will give you the tools to win the tough talks and protect your business.

=================================================

☎️ Still waiting for the “perfect time” to fix your business? That’s why you’re spinning your wheels.

👉 In BATTLEGROUND, contractors stop chasing perfect and start taking action. With the plan, accountability, and push they need, messy progress beats staying broke.

Tired of waiting? Book a free 15-minute Growth Call and see how BATTLEGROUND helps you finally move forward.

→ Book here: https://go.thecontractorfight.com/15min-free-call

=================================================

== Rate the Podcast ==

Help your fellow contractors find the podcast! Please leave a rating/review.

Apple Podcasts

Spotify

  continue reading

1077 episodes

Artwork
iconShare
 
Manage episode 513064155 series 116720
Content provided by Tom Reber. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tom Reber or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Let's Grow Your Business: https://go.thecontractorfight.com/15min-free-call

In this episode of The Contractor Fight, Derek Johnson and Tim Cutroni dive into the uncomfortable but necessary side of running a contracting business—hard conversations.

From clients who won’t stop talking, to shady “horse trading” on invoices, to guys who invade your personal space on the jobsite—Derek and Tim share real stories and real tactics for keeping control of your business.

What you’ll learn in this episode:

  • How to prepare for uncomfortable client conversations
  • Why documentation beats “he said, she said” every time
  • The importance of showing a united front with your team
  • How to say no without backing down or losing respect

If you’re tired of feeling anxious about client pushback, this episode will give you the tools to win the tough talks and protect your business.

=================================================

☎️ Still waiting for the “perfect time” to fix your business? That’s why you’re spinning your wheels.

👉 In BATTLEGROUND, contractors stop chasing perfect and start taking action. With the plan, accountability, and push they need, messy progress beats staying broke.

Tired of waiting? Book a free 15-minute Growth Call and see how BATTLEGROUND helps you finally move forward.

→ Book here: https://go.thecontractorfight.com/15min-free-call

=================================================

== Rate the Podcast ==

Help your fellow contractors find the podcast! Please leave a rating/review.

Apple Podcasts

Spotify

  continue reading

1077 episodes

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