The Secret To Building Client Trust And Team Loyalty With Brady Fry | E398 The Construction Leading Edge podcast

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The Secret to Building Client Trust and Team Loyalty with Brady Fry | E398

17h ago 1:27:27

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EPISODE 398: Still struggling with chaos in your construction business? You’re not alone.

A lot of construction business owners assume that chaos comes from rapid business growth, but that’s a myth and that’s what keeps you stuck.

In this episode of The Construction Leading Edge Podcast, I sit down with Brady Fry, the owner of Fry Classic Construction, who shares valuable insights on managing a construction business with efficiency and clarity.

Today, you’ll learn…

How Brady’s experience in the music industry helped him deal with construction issues
Why he strategically stopped using the word “estimate”
How to avoid common pitfalls when managing client expectations
What makes clarity a competitive edge in negotiating prices and schedules
The role of psychology in running a successful business
The virtuous cycle of hiring talented people

…and more!

If you’re ready to cut the chaos, build a winning team, and manage client relationships with ease, this episode is for you.

Tune in now!

Key Takeaways:

Introduction (00:00)

Meet Brady Fry of Fry Classic Construction (01:38)

How Brady’s background in the music industry helped him (07:52)

The importance of staying calm under pressure (13:04)

Why understanding psychology is key to running a business (18:40)

Why Brad stopped giving free estimates and what he does instead (24:49)

The power of strategic communication in construction (35:22)

Building trust with clients through clear expectations (49:46)

Signs you're lacking clarity around roles and accountability (1:05:50)

Why talented people don’t always want to start their own business (1:11:38)

The virtuous cycle of hiring talented people (1:18:57)

Additional Resources:

⚡Join our Live Meetup this coming 16th of October. Register HERE

⚡Schedule your free business evaluation call with our team HERE

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⚡Follow Brady Fry on Instagram and LinkedIn

⚡Check out Fry Classic Construction HERE

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⚡ Subscribe to our YouTube channel HERE

⚡Visit The Construction Leading Edge for more information HERE

The Construction Leading Edge Podcast helps construction business owners maximize their revenue, eliminate chaos, systematize their work, and win back their time.

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