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Converting Questions to Leads: The Power of Human Chat with Ted DeBettencourt
Manage episode 483604606 series 14410
Ted DeBettencourt from Juvo Leads shares how human-powered chat services capture significantly more leads than AI alternatives for businesses with high-value customers. Data shows that human operators outperform chatbots by at least 200% in converting website visitors to qualified leads, particularly for law firms, elective medicine, home services, and retirement communities.
• Human-powered chat services capture 50-60% more leads compared to websites without chat functionality
• Businesses should consider chat services when they have 1,000+ monthly visitors, $2,000 in monthly ad spend, or $1,000+ customer lifetime value
• The "12-second rule" reveals that 40% of potential leads are lost when chat responses take longer than 12 seconds
• While AI bots excel at answering complex questions, humans significantly outperform in converting inquiries into leads
• Human operators should communicate with prospects through their preferred channels rather than forcing them into specific communication methods
Guest Contact Information:
linkedin.com/in/theodoremdebettencourt
More from EWR and Matt:
Leave us a review wherever you listen: Spotify, Apple Podcasts, or Amazon Podcast
Free SEO Consultation: www.ewrdigital.com/discovery-call
With over 5 million downloads, The Best SEO Podcast has been the go-to show for digital marketers, business owners, and entrepreneurs wanting real-world strategies to grow online.
Now, host Matthew Bertram — creator of LLM Visibility™ and the LLM Visibility Stack™, and Lead Strategist at EWR Digital — takes the conversation beyond traditional SEO into the AI era of discoverability.
Each week, Matthew dives into the tactics, frameworks, and insights that matter most in a world where search engines, larg e language models, and answer engines are reshaping how people find, trust, and choose businesses. From SEO and AI-driven marketing to executive-level growth strategy, you’ll hear expert interviews, deep-dive discussions, and actionable strategies to help you stay ahead of the curve.
Find more episodes here:
Follow us on:
Facebook: @bestseopodcast
Instagram: @thebestseopodcast
Tiktok: @bestseopodcast
LinkedIn: @bestseopodcast
Connect With Matthew Bertram:
Website: www.matthewbertram.com
Instagram: @matt_bertram_live
LinkedIn: @mattbertramlive
Powered by: ewrdigital.com
Chapters
1. Introducing Chatbots vs Human Interaction (00:00:00)
2. Human-Powered Chat Outperforming AI (00:03:11)
3. Target Industries and Success Metrics (00:07:17)
4. The 12-Second Rule for Chat Response (00:13:07)
5. Legal Implications of AI Chat (00:21:15)
6. Future Trends and Best Practices (00:26:42)
7. The 50% Lead Guarantee (00:33:17)
1011 episodes
Converting Questions to Leads: The Power of Human Chat with Ted DeBettencourt
The Best SEO Podcast: Defining the Future of Search with LLM Visibility™
Manage episode 483604606 series 14410
Ted DeBettencourt from Juvo Leads shares how human-powered chat services capture significantly more leads than AI alternatives for businesses with high-value customers. Data shows that human operators outperform chatbots by at least 200% in converting website visitors to qualified leads, particularly for law firms, elective medicine, home services, and retirement communities.
• Human-powered chat services capture 50-60% more leads compared to websites without chat functionality
• Businesses should consider chat services when they have 1,000+ monthly visitors, $2,000 in monthly ad spend, or $1,000+ customer lifetime value
• The "12-second rule" reveals that 40% of potential leads are lost when chat responses take longer than 12 seconds
• While AI bots excel at answering complex questions, humans significantly outperform in converting inquiries into leads
• Human operators should communicate with prospects through their preferred channels rather than forcing them into specific communication methods
Guest Contact Information:
linkedin.com/in/theodoremdebettencourt
More from EWR and Matt:
Leave us a review wherever you listen: Spotify, Apple Podcasts, or Amazon Podcast
Free SEO Consultation: www.ewrdigital.com/discovery-call
With over 5 million downloads, The Best SEO Podcast has been the go-to show for digital marketers, business owners, and entrepreneurs wanting real-world strategies to grow online.
Now, host Matthew Bertram — creator of LLM Visibility™ and the LLM Visibility Stack™, and Lead Strategist at EWR Digital — takes the conversation beyond traditional SEO into the AI era of discoverability.
Each week, Matthew dives into the tactics, frameworks, and insights that matter most in a world where search engines, larg e language models, and answer engines are reshaping how people find, trust, and choose businesses. From SEO and AI-driven marketing to executive-level growth strategy, you’ll hear expert interviews, deep-dive discussions, and actionable strategies to help you stay ahead of the curve.
Find more episodes here:
Follow us on:
Facebook: @bestseopodcast
Instagram: @thebestseopodcast
Tiktok: @bestseopodcast
LinkedIn: @bestseopodcast
Connect With Matthew Bertram:
Website: www.matthewbertram.com
Instagram: @matt_bertram_live
LinkedIn: @mattbertramlive
Powered by: ewrdigital.com
Chapters
1. Introducing Chatbots vs Human Interaction (00:00:00)
2. Human-Powered Chat Outperforming AI (00:03:11)
3. Target Industries and Success Metrics (00:07:17)
4. The 12-Second Rule for Chat Response (00:13:07)
5. Legal Implications of AI Chat (00:21:15)
6. Future Trends and Best Practices (00:26:42)
7. The 50% Lead Guarantee (00:33:17)
1011 episodes
All episodes
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