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Enterprise Service Management

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Manage episode 301903624 series 2850149
Content provided by AXELOS Ltd. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by AXELOS Ltd or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, AXELOS’ Akshay Anand is joined by Andrea Kis, Principal Consultant at Devoteam, Jay Srinivasan, CEO at atSpoke (recently acquired by Okta), and Ian Aitchison, VP Product Management at Nextthink to talk about the adoption and use cases of Enterprise Service Management (ESM). They’re also sharing tips to help organization succeed in their ESM programmes.

This week’s “shout-out” goes to Kenneth ('Kengon') Gonzalez, a veteran of the US military, and of the IT/SM world. He's worked in software development, support and operations, and most recently has been an advisor to CEOs and CIOs around the world.

Visit www.AXELOS.com to find out more about our best practice guidance.

Follow us on Social Media:

LinkedIn: [www.linkedin.com/company/4999764]

Facebook: [www.facebook.com/AXELOSGBP]

Twitter: [www.twitter.com/axelos_gbp]

YouTube: [www.youtube.com/user/AXELOSBestPractice]

  continue reading

44 episodes

Artwork
iconShare
 
Manage episode 301903624 series 2850149
Content provided by AXELOS Ltd. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by AXELOS Ltd or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, AXELOS’ Akshay Anand is joined by Andrea Kis, Principal Consultant at Devoteam, Jay Srinivasan, CEO at atSpoke (recently acquired by Okta), and Ian Aitchison, VP Product Management at Nextthink to talk about the adoption and use cases of Enterprise Service Management (ESM). They’re also sharing tips to help organization succeed in their ESM programmes.

This week’s “shout-out” goes to Kenneth ('Kengon') Gonzalez, a veteran of the US military, and of the IT/SM world. He's worked in software development, support and operations, and most recently has been an advisor to CEOs and CIOs around the world.

Visit www.AXELOS.com to find out more about our best practice guidance.

Follow us on Social Media:

LinkedIn: [www.linkedin.com/company/4999764]

Facebook: [www.facebook.com/AXELOSGBP]

Twitter: [www.twitter.com/axelos_gbp]

YouTube: [www.youtube.com/user/AXELOSBestPractice]

  continue reading

44 episodes

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