Welcome to the first of our 3-episode mini-series, where we’ll bring you the first-hand stories and experiences of a special type of advocate, an Ombudsman. An Ombudsman advocates for older adults living in assisted living and skilled nursing facilities. You will hear from 3 different Ombudsmen in this series, all of whom were on the front lines during the COVID outbreak. Our goal in this series is to hear their stories, spread awareness about the work of an Ombudsman, and learn how we can all help protect residents’ rights in the future. In this first episode in the series, we will hear from Suzanne Courtheoux, supervisory attorney of the Ombudsman Project at Legal Aide Chicago. Let’s listen in as Suzanne tells us about what she saw and heard from residents in long-term care during the COVID-19 lockdown. #theageguidepodcast #COVID-19 #Pandemic #LongTermCare #Advocacy #ILOlderAdults #OlderAdultAdvocacy #OmbudsmanAdvocacy

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