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Customer Success

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Manage episode 247821040 series 2539350
Content provided by Lisa Gray. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lisa Gray or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode we focus on the importance of change management and product adoption. Guests include Allan Bourne, Director of Customer Success at Microsoft, and Matt Wolodarsky, Senior Program Manager on the OneDrive and SharePoint customer engineer team. Both help customers successfully adopt and get full value from their investments in Office 365. Also in the show, favorite holiday treats, OneDrive Roadmap highlights, best practices, awareness initiative tips, and so much more.

Running Time: 52min

Social and Info Links:

OneDrive Facebook | Twitter | OneDrive Community Blog | UserVoice

Ankita Kirti |@Ankita_Kirti21

Jason Moore |@JasMo

Allan Bourne

Matt Wolodarsky | @mwolodarsky

Resources:

OneDrive Adoption Resources aka.ms/OneDriveAdoption

Microsoft 365 Learning Pathways aka.ms/M365LP

Known Folder Move (KFM)

Microsoft 365 usage analytics

Chevron Customer Story "Chevron productivity climbs with security-enhancing Microsoft cloud services"

Microsoft Champions Program

Create your champions program for Microsoft Teams

OneDrive Tech Community Blog

OneDrive Webinars

Microsoft Docs - The home for Microsoft documentation for end users, developers, and IT professionals.

Microsoft Tech Community Home

Stay on top of Office 365 changes

Microsoft Ignite | The Tour (various cities worldwide) | @MS_Ignite

Subscribe to Sync Up:

Listen and subscribe to other Microsoft podcasts at aka.ms/microsoft/podcasts

Show Page: http://aka.ms/syncup

Apple Podcasts

Google Play Music

Spotify

Stitcher

TuneIn

RSS

  continue reading

44 episodes

Artwork

Customer Success

Sync Up by Microsoft 365

29 subscribers

published

iconShare
 
Manage episode 247821040 series 2539350
Content provided by Lisa Gray. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lisa Gray or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode we focus on the importance of change management and product adoption. Guests include Allan Bourne, Director of Customer Success at Microsoft, and Matt Wolodarsky, Senior Program Manager on the OneDrive and SharePoint customer engineer team. Both help customers successfully adopt and get full value from their investments in Office 365. Also in the show, favorite holiday treats, OneDrive Roadmap highlights, best practices, awareness initiative tips, and so much more.

Running Time: 52min

Social and Info Links:

OneDrive Facebook | Twitter | OneDrive Community Blog | UserVoice

Ankita Kirti |@Ankita_Kirti21

Jason Moore |@JasMo

Allan Bourne

Matt Wolodarsky | @mwolodarsky

Resources:

OneDrive Adoption Resources aka.ms/OneDriveAdoption

Microsoft 365 Learning Pathways aka.ms/M365LP

Known Folder Move (KFM)

Microsoft 365 usage analytics

Chevron Customer Story "Chevron productivity climbs with security-enhancing Microsoft cloud services"

Microsoft Champions Program

Create your champions program for Microsoft Teams

OneDrive Tech Community Blog

OneDrive Webinars

Microsoft Docs - The home for Microsoft documentation for end users, developers, and IT professionals.

Microsoft Tech Community Home

Stay on top of Office 365 changes

Microsoft Ignite | The Tour (various cities worldwide) | @MS_Ignite

Subscribe to Sync Up:

Listen and subscribe to other Microsoft podcasts at aka.ms/microsoft/podcasts

Show Page: http://aka.ms/syncup

Apple Podcasts

Google Play Music

Spotify

Stitcher

TuneIn

RSS

  continue reading

44 episodes

All episodes

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