The Conversation No Rep Wants To Have Secrets In Medical Device Sales™ podcast

17d ago 25:50

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Ever struggled to tell a client or boss you’re moving on?

You’re not alone. In this episode, Lisa and Cindy dive into the real challenges of delivering hard news without guilt, fear, or burned bridges. They share five actionable steps for leaving a role with confidence, from preparing your message to giving space for honest responses. Transparency, humanity, and integrity take center stage as they guide women in sales to exit gracefully.

Whether it’s your first job or your tenth, these lessons will help you protect relationships, preserve your reputation, and leave a lasting legacy.

Must-Hear Insights and Key Moments

Prepare, Don’t Panic – Get your facts straight and practice your delivery so you can stay present and confident.
Lead with Transparency – Be honest with customers and yourself; honesty builds trust, not guilt.
Show Humanity, Not Guilt – Acknowledge emotions without over-apologizing or shrinking in the conversation.
Give Space for Response – Allow the other person to react freely; you don’t need to rescue the situation.
End with Direction – Offer a clear next step or plan so clients feel supported after your departure.
Protect Your Reputation – Avoid overpromising; ensure smooth transitions for customers and colleagues.
Leave a Legacy, Not Just a Job – Your exit defines the kind of professional you are and the relationships you leave behind.
Confidence is Key – Stand tall, be firm, and communicate your news with authority and grace.

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A Team Dklutr production

Chapters

1. Introduction (00:00:00)

2. The Challenge of Delivering Bad News (00:01:22)

3. The Emotional Struggle of Leaving a Job (00:02:37)

4. The Importance of Transparency (00:04:42)

5. Real-Life Example: Handling Job Transitions (00:05:29)

6. Five Steps to Delivering Hard News (00:08:37)

7. Step 1: Prepare and Don't Panic (00:10:58)

8. Step 2: Lead with Transparency (00:11:46)

9. Step 3: Show Humanity, Not Guilt (00:13:41)

10. Conclusion: Leaving a Legacy (00:22:22)

114 episodes