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How to Become Invaluable to Your Clients
Manage episode 486992195 series 3656896
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3 - What makes a project manager irreplaceable? In this episode, we break down the skills, mindset, and strategies that turn good client relationships into long-term partnerships. Learn how to prove your value before you're asked to and build trust from day one.
Watch the full episode here!
You’ll Learn
- How to become a business translator
- The questions that uncover what your client really needs
- How to anticipate challenges before they surface
- How to foster trust with your clients
- The power of speaking your client’s language
- What makes a client renew without hesitation
Join our team: flowium.com/career
Chapters
1. Intro (00:00:00)
2. Guest Intro (00:00:26)
3. Owning Your Project (00:01:02)
4. Being a Business Translator (00:02:20)
5. Anticipating Issues Before They Surface (00:07:50)
6. Evaluating & Presenting Results (00:12:50)
7. Becoming a Data Storyteller (00:13:56)
8. Creating Reusable Assets (00:22:49)
9. Speaking the Same Language (00:27:37)
10. Making Yourself Irreplaceable (00:34:04)
11. Taking the Lead (00:35:49)
12. Wishlists (00:39:24)
13. Audits (00:41:28)
14. Leveraging Contract Renewals (00:42:24)
15. Bonus Tip: What to Do About Tariffs (00:47:52)
4 episodes
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