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Designing for a Generative Future: AI, Intelligent Interfaces, and Enterprise CX

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Manage episode 497417536 series 3268081
Content provided by Hubspot. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Hubspot or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Multimodal interfaces. Real-time personalization. Data privacy. Content ownership. Responsible AI.

In this episode, Eve Sangenito of global consultancy Perficient offers a grounded, enterprise lens on the evolving demands of AI-powered customer experience—and what leaders (and the partners who support them) need to understand right now.

Eve and Sarah explore how generative AI is reshaping customer expectations, guiding tech investments, and redefining experience delivery at scale.

For anyone driving digital transformation, building AI strategy, or modernizing enterprise CX, this conversation is a timely look at what’s shifting—and what’s ahead.

  continue reading

139 episodes

Artwork
iconShare
 
Manage episode 497417536 series 3268081
Content provided by Hubspot. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Hubspot or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Multimodal interfaces. Real-time personalization. Data privacy. Content ownership. Responsible AI.

In this episode, Eve Sangenito of global consultancy Perficient offers a grounded, enterprise lens on the evolving demands of AI-powered customer experience—and what leaders (and the partners who support them) need to understand right now.

Eve and Sarah explore how generative AI is reshaping customer expectations, guiding tech investments, and redefining experience delivery at scale.

For anyone driving digital transformation, building AI strategy, or modernizing enterprise CX, this conversation is a timely look at what’s shifting—and what’s ahead.

  continue reading

139 episodes

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