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Paul Fipps on brand, ambition, and digital transformation

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Manage episode 289263769 series 2857891
Content provided by McChrystal Group and Stan McChrystal. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by McChrystal Group and Stan McChrystal or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
This week, Stan and Chris sat down with Paul Fipps, former Chief Experience Officer at Under Armour and current Senior Vice President of Customer and Partner Excellence at ServiceNow. A former infantry soldier in the 82nd Airborne Division, Paul reflects how the Army shaped his leadership style. Paul discusses taking on “non-obvious roles” in companies to develop new skill sets, how and why you should be creating "epic experiences" for customers, and what questions you should be asking as your teams embark on digital transformation.
  continue reading

76 episodes

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iconShare
 
Manage episode 289263769 series 2857891
Content provided by McChrystal Group and Stan McChrystal. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by McChrystal Group and Stan McChrystal or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
This week, Stan and Chris sat down with Paul Fipps, former Chief Experience Officer at Under Armour and current Senior Vice President of Customer and Partner Excellence at ServiceNow. A former infantry soldier in the 82nd Airborne Division, Paul reflects how the Army shaped his leadership style. Paul discusses taking on “non-obvious roles” in companies to develop new skill sets, how and why you should be creating "epic experiences" for customers, and what questions you should be asking as your teams embark on digital transformation.
  continue reading

76 episodes

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