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Content provided by Ian Robertson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ian Robertson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
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The Transition To Commercial Inspections - Harder Than it Looks
Manage episode 507917940 series 3007862
Content provided by Ian Robertson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ian Robertson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Ever wondered why so many home inspectors struggle when they try to break into commercial inspections? James Hooper, owner of Bridgetown Inspections and Oregon Commercial Inspections, reveals the stark reality: it's not just a bigger version of what you're already doing—it's an entirely different business requiring a complete professional transformation.
Hooper's journey began like many others, juggling a full-time job at UPS while building his home inspection business. After receiving increasing inquiries for commercial work, he recognized the need for a dedicated approach, eventually establishing Oregon Commercial Inspections as a separate entity with its own professional identity. Now running five commercial inspections in a single week, he shares the critical lessons that made this transition successful.
The conversation dives deep into why the typical home inspector approach fails in commercial settings. From professional appearance (no more shorts and untucked shirts) to sophisticated client communication systems, commercial clients expect business-level service at every touchpoint. As Hooper puts it, "It's not even a marketing edge—it's a completely different ballpark." When potential clients mention finding him specifically because "everyone else is just a home inspector," it highlights how crucial proper positioning is in this market.
What truly sets successful commercial inspectors apart is their understanding of business beyond buildings. Hooper recommends studying various industries to understand client needs better—whether it's knowing what a brewery requires for operations or helping a client navigate triple net lease terms. This broader business acumen transforms an inspector from a vendor into a valuable resource that clients return to repeatedly.
Want to elevate your inspection business into the commercial realm? Start by creating a separate professional brand, developing sophisticated communication processes, and investing in education through organizations like CCPIA. The commercial inspection industry is experiencing its "golden age," but only those who approach it with the seriousness and professionalism it demands will thrive.
Check out our home inspection app at www.inspectortoolbelt.com
Need a home inspection website? See samples of our website at www.inspectortoolbelt.com/home-inspection-websites
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
Chapters
1. Meeting James Hooper (00:00:00)
2. Growing From Home to Commercial Inspections (00:06:25)
3. Separate Brand for Commercial Success (00:13:01)
4. Professional Communication and Presentation (00:18:05)
5. Understanding Business Beyond Inspections (00:24:40)
6. Triple Net Leases and Advanced Knowledge (00:32:55)
175 episodes
Share
Manage episode 507917940 series 3007862
Content provided by Ian Robertson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ian Robertson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Ever wondered why so many home inspectors struggle when they try to break into commercial inspections? James Hooper, owner of Bridgetown Inspections and Oregon Commercial Inspections, reveals the stark reality: it's not just a bigger version of what you're already doing—it's an entirely different business requiring a complete professional transformation.
Hooper's journey began like many others, juggling a full-time job at UPS while building his home inspection business. After receiving increasing inquiries for commercial work, he recognized the need for a dedicated approach, eventually establishing Oregon Commercial Inspections as a separate entity with its own professional identity. Now running five commercial inspections in a single week, he shares the critical lessons that made this transition successful.
The conversation dives deep into why the typical home inspector approach fails in commercial settings. From professional appearance (no more shorts and untucked shirts) to sophisticated client communication systems, commercial clients expect business-level service at every touchpoint. As Hooper puts it, "It's not even a marketing edge—it's a completely different ballpark." When potential clients mention finding him specifically because "everyone else is just a home inspector," it highlights how crucial proper positioning is in this market.
What truly sets successful commercial inspectors apart is their understanding of business beyond buildings. Hooper recommends studying various industries to understand client needs better—whether it's knowing what a brewery requires for operations or helping a client navigate triple net lease terms. This broader business acumen transforms an inspector from a vendor into a valuable resource that clients return to repeatedly.
Want to elevate your inspection business into the commercial realm? Start by creating a separate professional brand, developing sophisticated communication processes, and investing in education through organizations like CCPIA. The commercial inspection industry is experiencing its "golden age," but only those who approach it with the seriousness and professionalism it demands will thrive.
Check out our home inspection app at www.inspectortoolbelt.com
Need a home inspection website? See samples of our website at www.inspectortoolbelt.com/home-inspection-websites
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
Chapters
1. Meeting James Hooper (00:00:00)
2. Growing From Home to Commercial Inspections (00:06:25)
3. Separate Brand for Commercial Success (00:13:01)
4. Professional Communication and Presentation (00:18:05)
5. Understanding Business Beyond Inspections (00:24:40)
6. Triple Net Leases and Advanced Knowledge (00:32:55)
175 episodes
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Similar to Inspector Toolbelt Talk
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
continue reading
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Kipp Bodnar (HubSpot’s CMO) and Kieran Flanagan (Hubspot's SVP of Marketing), lead you down the rabbit hole of marketing trends, growth tactics and innovation. On the way you’ll pick up undiscovered strategies to give you that slight edge for success. These are not your typical twitter thread regurgitated marketing tactics that everyone is doing. These are new methods, with unfiltered examination of successful fresh ideas.
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The fun email marketing podcast. Sell more of your online courses, grow your membership and bring in more coaching clients with email marketing that doesn't stink. Sound good? Then join your fellow Email Marketing Heroes for your weekly dose of fun, practical, yet brutally honest email marketing advice. You can listen in to a piping hot, fresh episode every 'Email Marketing Wednesday' or if you prefer learning with your eyes instead of your ears, we turn each episode into a full written blog ...
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continue reading
Looking for mentorship from someone who has a track record of business success? Want to learn how to build a 1% lifestyle and develop the mindset of a champion? Are you a business leader looking to 10x your results so you can build your dream life? If you are unwilling to settle for the status quo, and looking for real, honest, business, leadership, and mindset conversations... look no further. Tune in each week to learn from Kelly Roach, a former Fortune 500 executive and NFL cheerleader tu ...
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