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Should You Have A Return Visit Fee?

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Manage episode 444001137 series 3007862
Content provided by Ian Robertson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ian Robertson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Join us for a compelling conversation with industry expert Randy Lima as we confront the challenge of return fees head-on. Learn why it's crucial for inspectors to charge for return visits, especially when utilities are off or access is restricted, and how to effectively communicate these policies to clients and agents. We share practical strategies—from booking emails to inspection agreements—that will help you set clear expectations and assert the value of your services.
Randy and Ian discuss the importance of setting firm policies for return visits and cancellations, teaching clients to respect your time, and reducing unnecessary follow-ups. Hear real-life anecdotes and gain actionable advice to elevate your business practices and maintain professional boundaries that enhance efficiency and profitability.
Finally, we tackle the often-intimidating subject of pricing. Discover how to set appropriate fees that reflect your expertise and avoid financial pitfalls. Learn how professional training, advanced technology, and glowing customer reviews can justify higher fees and attract quality clients. We also address the fears that hold business owners back from charging more and the negative consequences of undervaluing your services. Tune in to find out how embracing your worth can lead to a sustainable, successful career and why sometimes raising your prices can actually lead to increased bookings and improved work-life balance.

Check out our home inspection app at www.inspectortoolbelt.com
Need a home inspection website? See samples of our website at www.inspectortoolbelt.com/home-inspection-websites
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.

  continue reading

Chapters

1. Return Fees in Home Inspections (00:00:00)

2. Charging for Revisits and Cancellations (00:09:45)

3. Value and Confidence in Business (00:20:41)

4. Pricing Strategies for Home Inspectors (00:27:23)

5. Setting Pricing Standards and Overcoming Fear (00:35:58)

159 episodes

Artwork
iconShare
 
Manage episode 444001137 series 3007862
Content provided by Ian Robertson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ian Robertson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Join us for a compelling conversation with industry expert Randy Lima as we confront the challenge of return fees head-on. Learn why it's crucial for inspectors to charge for return visits, especially when utilities are off or access is restricted, and how to effectively communicate these policies to clients and agents. We share practical strategies—from booking emails to inspection agreements—that will help you set clear expectations and assert the value of your services.
Randy and Ian discuss the importance of setting firm policies for return visits and cancellations, teaching clients to respect your time, and reducing unnecessary follow-ups. Hear real-life anecdotes and gain actionable advice to elevate your business practices and maintain professional boundaries that enhance efficiency and profitability.
Finally, we tackle the often-intimidating subject of pricing. Discover how to set appropriate fees that reflect your expertise and avoid financial pitfalls. Learn how professional training, advanced technology, and glowing customer reviews can justify higher fees and attract quality clients. We also address the fears that hold business owners back from charging more and the negative consequences of undervaluing your services. Tune in to find out how embracing your worth can lead to a sustainable, successful career and why sometimes raising your prices can actually lead to increased bookings and improved work-life balance.

Check out our home inspection app at www.inspectortoolbelt.com
Need a home inspection website? See samples of our website at www.inspectortoolbelt.com/home-inspection-websites
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.

  continue reading

Chapters

1. Return Fees in Home Inspections (00:00:00)

2. Charging for Revisits and Cancellations (00:09:45)

3. Value and Confidence in Business (00:20:41)

4. Pricing Strategies for Home Inspectors (00:27:23)

5. Setting Pricing Standards and Overcoming Fear (00:35:58)

159 episodes

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