Chris Taylor - Measuring Behavioral Changes with Learning Interventions

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Chris Taylor, Founder and CEO of Actionable, joins us this episode to discuss why—and more importantly, how—organizations might invest in measuring behavioral change resulting from training and development initiatives.

[0:00] Introduction

Welcome, Chris!
Today’s Topic: How to Measure Behavioral Changes with Learning Interventions

[4:08] What behavioral change should we expect from talent development programs?

Establishing a baseline prior to measuring behavioral change
The pertinence of behavioral change across all training programs

[12:25] How can organizations measure engagement?

Starting with the organization’s strategic priorities
Lessons learned from a case study in high employee turnover

[23:51] How can organizations ensure that behavioral change lasts?

Helping participants discover their “why” in learning
The value of post-session facilitator-participant follow-up

[33:06] Closing

Thanks for listening!

Quick Quote

“If we assume [an organization’s] strategic priorities involve achieving something that we’ve never achieved before, then it’s going to require some new . . . processes and/or competencies.”

Resources:

Actionable

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