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Building a Brand on Love, Legacy, and Leadership with Jane Abell of Donatos Pizza
Manage episode 482772659 series 2930439
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Jane Abell, Executive Chairwoman and Chief Purpose Officer of Donatos Pizza, joins Zack Oates live to discuss how leading with love and purpose has fueled Donatos' growth and guest loyalty. Jane shares how a people-first mindset, innovation, and agape capitalism shape every decision, from store operations to franchise relationships. She also explains how Donatos blends automation with hospitality to preserve their soul while scaling. Her insights offer a roadmap for brands that want to grow without losing their heart.
Zack and Jane discuss:
- How Donatos stays true to its family business roots while innovating
- Why Jane believes in building companies on the power of love
- The role of automation in enhancing—not replacing—hospitality
- How they balance modern convenience with memorable guest experiences
- Lessons from leading through ownership changes and rapid growth
- Why investing in people leads to lasting guest loyalty
Thanks, Jane!
Links:
https://www.linkedin.com/in/janeabell/
https://donatos.com/
https://www.facebook.com/DonatosPizza/
Chapters
1. Introduction to Jane Abel and Donato's (00:00:00)
2. Maintaining Family Soul While Innovating (00:01:30)
3. The Role of Chief Purpose Officer (00:03:19)
4. Modern Guest Experience and Automation (00:08:10)
5. When People Care, Business Thrives (00:14:18)
6. Brands Deserving an Ovation (00:16:21)
374 episodes
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