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Behind the Pizza: Building Community and Culture with Avery Ward
Manage episode 483179024 series 2930439
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Avery Ward, CEO of Little Italy Pizza, shares how he transformed his family's business from a small pizza shop into a multi-million-dollar restaurant group. In this episode, Avery talks about the power of content marketing, building lasting relationships with customers, and staying true to core values while innovating. From the “Slice of Life” series to the challenges of creating a great guest experience, Avery dives into what’s worked for Little Italy and what’s next on their journey.
Zack and Avery discuss:
- Avery’s journey from Apple Genius to CEO
- How creating content helped Avery transform the culture at Little Italy
- The impact of "Slice of Life" series on employee and customer engagement
- Why relationships with customers are key to success in the restaurant business
- Avery’s strategy for balancing technology and hospitality in a growing brand
- The importance of doing the hard work consistently in business
Thanks, Avery!
Links:
Follow Avery on LinkedIn
Follow Little Italy on Instagram
Visit Little Italy Website
Chapters
1. Meet Avery Ward: Pizza Industry Hero (00:00:00)
2. Content Marketing's Immeasurable Value (00:02:42)
3. Getting Uncomfortable with Video (00:07:44)
4. Little Italy's 45-Year Legacy (00:11:46)
5. Building Customer Relationships Through Memories (00:17:04)
6. Episode Wrap-Up and Resources (00:18:52)
372 episodes
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