Summary

In this conversation, Jeffro and Derek Osgood discuss the evolution of AI, particularly focusing on agentic AI, which allows non-technical teams to automate workflows by simply providing instructions. Derek explains the differences between traditional AI tools and agentic AI, emphasizing the importance of true automation and how it can be applied in service businesses. They explore the practicalities of setting up agentic workflows, maintaining them, and handling errors, while also looking ahead to the future of AI technology.

Takeaways

• AI is currently basic, but agentic AI is evolving.
• Agentic AI allows for true decision-making and action.
• Non-technical teams can automate workflows easily.
• APIs provide more reliable automation than browser-based tools.
• Clear instructions are essential for effective AI use.
• Experimentation is key to understanding AI capabilities.
• Maintaining workflows is easier with agentic AI.
• SOPs can be directly integrated into workflows.
• Businesses should stay updated on AI advancements.
• The future of AI will involve more intelligent interactions.

Chapters

00:00 Introduction to Agentic AI

01:36 Understanding Agentic AI vs Traditional AI

05:10 Examples of Agentic AI in Action

10:06 Simplifying Workflow Creation for Non-Technical Users

13:18 Maintaining and Adapting Workflows

17:57 Handling Errors and Failures in Automation

20:26 The Future of Agentic AI and Business Applications

Links

Website: https://www.doubleo.ai/

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