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The 89% Solution: How to Build and Retain a High-Performing Design Team

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Content provided by The UX Architect. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The UX Architect or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, Paul reveals the strategies behind achieving an impressive 89% retention rate across a global team of 16 designers. Learn about the PETaLS framework for meaningful one-on-ones, creating personalized growth paths, building psychological safety through structured critique, and empowering designers by involving them in the business context behind their work.

Key takeaways include:

  • Implement a structured framework for one-on-ones that go beyond surface-level updates
  • Make growth visible through personalized development plans connected to real project opportunities
  • Create psychological safety through structured critique and feedback processes
  • Involve designers in business context to help them understand the "why" behind their work
  • Use the Bridge Principle to connect user needs and business objectives
  continue reading

11 episodes

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iconShare
 

Fetch error

Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on April 23, 2025 19:08 (1M ago)

What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.

Manage episode 469263228 series 3650144
Content provided by The UX Architect. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The UX Architect or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, Paul reveals the strategies behind achieving an impressive 89% retention rate across a global team of 16 designers. Learn about the PETaLS framework for meaningful one-on-ones, creating personalized growth paths, building psychological safety through structured critique, and empowering designers by involving them in the business context behind their work.

Key takeaways include:

  • Implement a structured framework for one-on-ones that go beyond surface-level updates
  • Make growth visible through personalized development plans connected to real project opportunities
  • Create psychological safety through structured critique and feedback processes
  • Involve designers in business context to help them understand the "why" behind their work
  • Use the Bridge Principle to connect user needs and business objectives
  continue reading

11 episodes

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