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Design Leadership Insights

Design Leadership Insights

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Design Leadership Insights is a podcast where host Paul, shares real stories, strategies, and lessons learned from building and leading design teams. With over 15 years of experience navigating the complex world of design leadership, Paul offers practical frameworks and actionable advice for design leaders at all stages of their journey. Voice production enhanced with AI-assisted technology for consistent audio quality.
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Welcome to Tangents by Out of Architecture, hosted by Silvia Lee. We’re highlighting some of our favorite stories from the amazing people we’ve met along our journey. We will hear how they created a unique career path for themselves from the variety of skills and talents they developed in and out of architecture. Out of Architecture is a career consulting firm started by two Harvard-educated professionals interested in exploring the value of their skills both in and out of the architectural ...
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Soft Skills Engineering

Jamison Dance and Dave Smith

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It takes more than great code to be a great engineer. Soft Skills Engineering is a weekly advice podcast for software developers about the non-technical stuff that goes into being a great software developer.
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Serverless Craic from The Serverless Edge

Serverless Craic from the Serverless Edge

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Welcome to Serverless Craic from The Serverless Edge with Dave Anderson, Mark McCann and Mike O'Reilly. We want to share our tools and techniques so that you can use them to communicate your Technical Strategy with your C-Suite and business owners. We want to help you to build a serverless first organisation. We will show you how to use Wardley Mapping to gain situational awareness of where your cloud applications and business are. And then how to develop your technical capability in away th ...
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In this episode, Dave and Jamison answer these questions: Dear Damison and Javison, I work at a very small startup (<10 engineers) and am trying to hire 2 engineers. I’m doing the intro/screener interview for these roles & am working with a recruiting firm to source candidates. My problem is that sometimes my intuition tells me that a candidate is …
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In this episode, Silvia chats with Niknaz Aftahi, entrepreneur and founder of AEC+Tech, a platform connecting architecture professionals with cutting-edge technology. Niknaz shares her journey from studying architecture in Iran to launching a startup that bridges the gap between the AEC industry and emerging tech. The conversation touches on the in…
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In this episode, Dave and Jamison answer these questions: Hey Guys, long time listener, first time asker! At my BigCorp Co., whenever I talk to my skip level about my concerns, it seems we are playing the ‘Gloom Olympics’ every time we meet. I’ll mention I worked late, and he’ll counter with, ‘That’s nothing, I haven’t slept in three days!’ This re…
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In this episode, Dave and Jamison answer these questions: Listener AWS multi-region is not real multi-region, ask me how I know asks, We’ve recently acquired some bright-eyed and bushy-tailed new grads. What have you found to be the most effective way to onboard new grads into development roles? How has it changed (if at all) since the advent of LL…
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In this episode, Dave and Jamison answer these questions: I handed in my resignation this past Monday. During the conversation, my manager confided in me that this coming Wednesday, 25% of the workforce is being laid off. For context, this is the second round of layoffs. The first round happened a year ago and was a disaster. It was announced via a…
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Send us a text How the BBC Built a Serverless-First Architecture: In this episode of Serverless Craic, Dave, Mark, and Michael explore one of the most compelling real-world examples of serverless at scale: the BBC’s serverless-first transformation. We break down how the BBC News engineering team delivers global, highly-spiky traffic, meets strict p…
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In this episode, Dave and Jamison answer these questions: Hi Dave and Jamison, I’ve been in QA/QA automation for 13 years now with a CS degree, and I’ve been trying to change my role to a software developer for a while. My only issue is that every time I brought my career aspirations to my managers they seemed to “not care” or give vague answers to…
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Send us a text In this episode of The Serverless Craic, Dave, Mark, and Michael dive into Chapter 19: Mapping the Emerging Value from The Value Flywheel Effect. This chapter explores how leaders can use Wardley Mapping to uncover long-term strategic opportunities, align product thinking, and identify “land grab” moments that unlock future business …
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In this episode, Dave and Jamison answer these questions: Hey Jamison and Dave, love your show! A question for you guys coming all the way from the Netherlands 🧀 I’ve started as a software engineer in a gambling company lately and the moral aspect of it bothers me a bit. And while listening to you talking about the importance of accessibility in th…
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Send us a text Sustainability & Innovation in Modern Cloud: In this episode of Serverless Craic, Dave, Mark, and Michael dive into Chapter 18 of The Value Flywheel Effect — Sustainability and Space for Innovation. We explore why sustainable architectures, well-designed domains, situational awareness, and the innovate–leverage–commoditise cycle are …
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In this episode, Dave and Jamison answer these questions: Hey Dave and Jamison, Big fan of the show — listening from Portugal! (Proof that even across the Atlantic, software politics are universal.) I’m a tech lead, and lately I’ve noticed a culture where people seem to care way more about how things look than what actually gets done. It’s like the…
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In this episode, Dave and Jamison answer these questions: “My manager insists on a weekly 1:1 with me, but he rarely pays attention. He’s often on his laptop, texting, checking email — basically anything but listening. I’ve tried sending agendas, rescheduling, reducing frequency, waiting until he’s less busy — nothing helps. I’ve even started sitti…
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In this episode, Dave and Jamison answer these questions: I work at a big tech company on a remote team of about 10 people, and most of them have been here for 5+ years. I’m in the “newer” half of the team with 4 years here. My problem is, in group meetings, absolutely NO ONE talks. I mean zero small talk, they have trouble responding to simple yes…
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In this episode, Dave and Jamison answer these questions: What signals do you look for when interviewing candidates? I’ve helped interview many people at this point and almost all of the engineers that I marked as “hire” that we brought on board ended up being low performers and were eventually managed out. I wasn’t the only one who approved them e…
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In this episode, Dave and Jamison answer these questions: Hi! Love your show and how casually you talk and make fun of everything! I started my career as a freelancer and then joined a mid-size software development company to learn how the sausage is really made, salary wasn’t that important back then. A few kids and a lot more expensive lifestyle …
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In this episode, Dave and Jamison answer these questions: How would you handle a situation where a team forms a negative opinion about you from day one — without any clear reason and without ever giving you a real chance to prove yourself? Even when you contribute technically, your suggestions are ignored… until someone else repeats the same thing …
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Send us a text How to Build a Problem Prevention Culture (AWS Well-Architected Explained) Stop firefighting — start preventing problems. In this episode of Serverless Craic, Dave Anderson, Mark McCann, and Michael O’Reilly explore how engineering teams can create a problem prevention culture using the AWS Well-Architected Framework. They unpack les…
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Join Libo Li, a data engineer at Meta, as he delves into his unconventional career journey from architecture to tech. Discover how his natural curiosity and drive for growth propelled him through various roles at companies like WeWork and AAC Resource. Libo shares insights on embracing fear as a signal for growth, the value of continuous learning, …
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In this episode, Dave and Jamison answer these questions: After a year of trying, I recently got promoted to staff engineer! It’s great to receive recognition for my work, but i’m not actually very happy, because I only got a 4% raise! I spoke with a former coworker about how much a staff engineer in my role should expect, and he said that he would…
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Send us a text In this episode of Serverless Craic, Dave Anderson, Mark McCann, and Michael O’Reilly share key takeaways from two major events — AWS Community Summit Manchester 2025 and AWS Cloud Day Dublin 2025. From psychological safety in engineering teams to serverless adoption patterns, event-driven architecture, and the rise of AI agents with…
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In this episode, Dave and Jamison answer these questions: (follow-up from question 449) Hello. Return question asker here. You answered my question from episode 449 “my tech lead ignored my warnings”. I want to give a follow up. I sat by and did not say anything else, he shipped the broken feature, and it broke in production. Instead of fixing it h…
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Send us a text In this episode Dave Anderson, Mark McCann, and Michael O’Reilly revisit their time at Liberty Mutual, exploring how one of the world’s largest insurers transformed from legacy systems and SOA to cloud-native architectures and serverless-first strategies. Discover how Wardley Mapping, empowered engineering teams, and a strong cultura…
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In this episode, Dave and Jamison answer these questions: Hey skillet nation, long time skilletee first time skilleter here. I started at a scale up about 6 months ago and recently, I was asked to help with a project that was greatly behind schedule. The folks responsible for the original system are no longer at the company, and the team currently …
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In this episode, Dave and Jamison answer these questions: Can you coach self-awareness? I manage someone who seems to believe their skill set is on par with their teammates, regardless of their constant PR feedback regarding the same issues over and over, the extra attention they are regularly given to help them overcome coding challenges, and the …
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In this episode, Dave and Jamison answer these questions: Hey guys, I have been working for four months at my job and I already don’t like it. This is my first job out of college and I work as a C# backend engineer for a small B2B SaaS company. I really think this company is a dead end. There is a lot of technical debt and antipatterns and we have …
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Send us a text In this episode of Serverless Craic, Dave Anderson, Mark McCann, and Michael O’Reilly explore Chapter 15 of The Value Flywheel Effect — Map Your Solution. They discuss how Wardley Mapping and tech stack mapping create situational awareness, reduce friction between teams, and guide better architectural decisions. If you’re a software …
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In this episode, Dave and Jamison answer these questions: Two junior engineers recently joined my team, and I’ve been tasked with onboarding them. This is the first time I’ve been responsible for junior devs, and I’m struggling with how to coach them up. For context, we’re a small engineering team where self-sufficiency is highly valued; processes/…
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Send us a text In this episode, Dave Anderson, Mark McCann, and Michael O’Reilly dive deep into The Value Flywheel Effect (Chapter 14) — discussing frictionless developer experience, sense checking, feedback culture, AI in software engineering, DevOps, platform engineering, and marginal gain. We explore how AI and LLMs are shaping engineering pract…
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In this episode, Dave and Jamison answer these questions: Hi! I’m currently working for a big tech company and I’ve just accepted an internal transfer to another team. At the same time, an external company reached out, offering me a job for a role I’m interested in and twice my current compensation. I’m not sure what to do. The offer from the new c…
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In this episode, Dave and Jamison answer these questions: Hi Dave & Jamison, Long time listener, first time google-form filler outer! I work in a hybrid role as a lead developer and manager of a small team (less than 5). I’m new to management and most of ny experience so far has been with smart, motivated engineers. . . UNTIL! My new recruit is dri…
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Send us a text In this episode Dave Anderson, Mark McCann, and Michael O’Reilly continue their deep dive tackling Chapter 14: The Frictionless Developer Experience. The crew explore whether the principles of engineering excellence, developer enablement, and team topologies still stand strong in a world increasingly powered by AI and agentic systems…
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In this episode, Dave and Jamison answer these questions: Hi Jamison and Dave! I am not a developer, but my question is hopefully transferable. I sit in between lawyers and developers. I advise on technology that can be applied to legal processes and I support our teams in using a range of platforms and AI tools to be more efficient across their wo…
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Send us a text Serverless myths debunked for modern cloud teams: In this episode, we dive into the second part of Chapter 13 The Serverless First Edge from The Value Flywheel Effect book. We explore common serverless myths, how relevant they still are in 2025, and what’s changed since the early days of serverless adoption. From cold starts and test…
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In this episode, Dave and Jamison answer these questions: I’m the CTO of a small startup. We’re 3 devs including me and one of them is a junior developer. My current policy is to discourage the use of AI tools for the junior dev to make sure they build actual skills and don’t just prompt their way through tasks. However I’m more and more questionin…
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Design leader Paul shares the unvarnished truth about launching a podcast website that failed spectacularly, and how systematically addressing each failure point led to insights that transformed both the website and his entire approach to design accountability. Drawing from his experience of rushing through a redesign that prioritized speed over th…
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Atif Qadir joins Silvia on Tangents to explore his journey from architecture to real estate development and tech entrepreneurship. They discuss the evolving nature of careers in the AEC industry, the importance of adaptability, and the benefits of life coaching and mentorship. Atif shares insights on recognizing personal values and the significance…
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In this episode, Dave and Jamison answer these questions: I’m a senior developer on a small team, and I’m feeling frustrated with a junior developer I work with. They’re smart and perfectly capable, but they stick very strictly to the confines of their assigned work. They’ll finish their tickets, but unless they’re directly asked, they don’t offer …
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Design leader Paul demonstrates how to transform skeptical executives into design champions by speaking the language of business impact rather than design principles. Through a powerful case study of quantifying a $4.2 million "Poor Design Tax," this episode reveals how conducting design debt audits, running strategic pilot projects, and connecting…
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In this episode, Dave and Jamison answer these questions: I was on a meeting with a team generally regarded to be pretty annoying to deal with and not particularly useful. The meeting was pretty annoying and not particularly useful. I audibly said to myself after leaving “holy crap what a waste of time.” Turns out I hadn’t left and may not have bee…
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Design leader Paul reveals how to overcome enterprise barriers to rapid prototyping by transforming organizational belief systems rather than just processes. Through a compelling case study of reducing project timelines from six months to six weeks, this episode demonstrates how redefining quality as learning velocity, democratizing prototyping cap…
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In this episode, Dave and Jamison answer these questions: I’m a long time listener to the podcast. Thanks for reading and answering my question! I have over 20+ yrs experience as a manual QA and 6+ yrs experience as a SDET. I’m in a new role as a hybrid manual QA / SDET for a company that hasn’t had QA for a few years. After a couple of months a ne…
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Send us a text Serverless First: Focus, Not Functionality In this episode, Dave Anderson, Mark McCann and Michael O’Reilly dive into Chapter 13 of the Value Flywheel Effect—focusing on the concept of “Serverless First” and what it really means for engineering teams and product leaders today. 🔍 Topics include: Why code is a liability and how to iden…
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This season premiere reveals how design leaders can transform fragmented user experiences into unified journeys that fundamentally improve human performance. Paul shares the powerful shift from system-first to journey-first thinking through a real-world logistics redesign project, demonstrating how questioning fundamental assumptions about system o…
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In this episode, Dave and Jamison answer these questions: Hi Dave and Jamison, Long-time listener, first-time question asker. Thank you both for the wisdom, perspective, and jokes you bring to the podcast. I recently received an inheritance of around $500,000. It’s not “quit your job and buy a yacht” money, but it is enough to reshape my life. I’m …
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Send us a text 🎙️ Serverless Craic: Chapter 12 – The Workgrid Case Study In this episode, Dave Anderson, Mark McCann, and Michael O’Reilly dive deep into Chapter 12 of The Value Flywheel Effect — the Workgrid case study. This episode explores the early days of Workgrid, a startup founded in 2017 with Gillian McCann. As one of the first companies to…
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In this episode, Dave and Jamison answer these questions: I am a data scientist and was recently passed over for promotion to senior because my projects weren’t “senior level” enough, and I do too many ad hoc requests that delay delivery of my bigger projects. I am a go to for VP and C suite level execs in my company and am commonly asked to help w…
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Send us a text Mapping Your Org Capability | Chapter 11 Breakdown of The Value Flywheel Effect In this episode, Dave Anderson, Mark McCann, and Michael O’Reilly dive into Chapter 11 of The Value Flywheel Effect — "Map Your Organisational Capability". We unpack how to use mapping techniques, such as Wardley Mapping, to assess and visualise your orga…
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In this episode, Dave and Jamison answer these questions: I had my performance review two months ago where I scored a “Does not meet expectations”, which I definitely understand, and my manager told me that some of my coworkers had been complaining about me. I’ve been working hard on improving ever since and my manager told me that they were really…
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Send us a text 🎙️ Serverless Craic: Exploring Socio-Technical Systems for Change Welcome back to Serverless Craic! In this episode, the team dives into Chapter 10: Challenge – A Socio-Technical System for Change from the book, The Value Flywheel Effect. This thought-provoking conversation unpacks how organisations can effectively bridge the gap bet…
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