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Psychological Safety in Design
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In this episode, Paul explores how psychological safety transforms design teams into innovation powerhouses. Learn how a junior designer's breakthrough idea led to a 42% increase in user onboarding completion rates, and discover practical frameworks for creating an environment where team members feel empowered to take creative risks and challenge established patterns.
Key takeaways include:
- Reframe failure as learning by documenting lessons from every project
- Enable experimentation by dedicating time specifically for exploration
- Model vulnerability by sharing works-in-progress and admitting knowledge gaps
- Recognize different forms of innovation at all levels of the organization
- Create "no-judgment zones" during ideation sessions to foster creative thinking
11 episodes
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