In this powerful episode of DCO Discourse, Vijay continues with the mini-series entitled "Crisis Reports", looking at current literature in the sector. This installment, we look at a paper entitled "Burnout and Professional Quality of Life Amongst Crisis Hotline Responders: A Cross-Sectional Survey in Canada During COVID-19".
How are Canada’s crisis-line responders coping with the pressures of their own work? What factors, like age, experience, and overnight shifts, make burnout and secondary traumatic stress more likely? Tune in as we explore new research on responder wellbeing during the COVID-19 pandemic, highlighting the supports that help most, the gaps that remain, and what can be done to sustain the people behind the phones.
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