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In this episode of CX in the Wild, we explore how tax professionals are moving beyond traditional tasks to deliver greater value for their clients. Joining us from Las Vegas, Carrie Hammond from Intuit shares how cloud technology, AI, and real-time collaboration are transforming tax firms into trusted advisors.
We discuss how tools like ProConnect Tax are helping firms access the best talent, automate processes, and deliver insights that truly matter to clients. This conversation uncovers the ways technology is making complex work simpler and enabling deeper connections between firms and the people they serve.
If you want to understand how innovation is reshaping experiences in the tax industry, this is one to tune into.

Carrie Hammond on LinkedIn: linkedin.com/in/cahammond
Learn more about Carrie's work at their website: https://www.intuit.com/

Connect with me, Dennis Wakabayashi: linkedin.com/in/denniswakabayashi