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Your Customer Education Will Fail If You Don't Do This.

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Manage episode 357545238 series 3369797
Content provided by Matt Tidwell. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Matt Tidwell or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Can you guarantee that your customer education strategy will deliver on the goals you’ve set for this year?

Is it even possible to guarantee that starting a customer education program will ACTUALLY do everything customer education promises to do?
The promises of Customer Education are many:

  • faster onboarding,
  • reduced support tickets,
  • amazing community, and brand awareness

(plus tons of other benefits of course...)

In this issue of the Customer Academy Playbook, Matt Tidwell shares the single most important factor for your customer education program’s success.

Get 1 actionable tip like this in your inbox each week with our newsletter, the Customer Education Blueprint: https://www.thinkthru.co/newsletter

  continue reading

9 episodes

Artwork
iconShare
 
Manage episode 357545238 series 3369797
Content provided by Matt Tidwell. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Matt Tidwell or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Can you guarantee that your customer education strategy will deliver on the goals you’ve set for this year?

Is it even possible to guarantee that starting a customer education program will ACTUALLY do everything customer education promises to do?
The promises of Customer Education are many:

  • faster onboarding,
  • reduced support tickets,
  • amazing community, and brand awareness

(plus tons of other benefits of course...)

In this issue of the Customer Academy Playbook, Matt Tidwell shares the single most important factor for your customer education program’s success.

Get 1 actionable tip like this in your inbox each week with our newsletter, the Customer Education Blueprint: https://www.thinkthru.co/newsletter

  continue reading

9 episodes

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