We walk through real contractor dilemmas and show how to stop scope creep, protect profit, and keep clients happy without losing control. From Pinterest-driven changes to midnight texts, we share scripts, policies, and tools that set clear rules and smooth exits.
• explaining the cascade effect of late design changes
• using preconstruction to set rules for change orders
• writing the first small change order to set precedent
• tracking zero-dollar line items for visibility and leverage
• handling “I know a guy” pricing pressure mid-project
• offering managed carve-outs with markup and documentation
• setting communication hours and moving repeat offenders to email
• using lien releases and mutual non-disparagement to exit cleanly
If you have any situations like these you'd like us to read and discuss on the podcast, send an email at [email protected]!
Join us January 11–13 in Nashville for the Chart the Course 2026 Planning Retreat. Sign up now and get three free coaching sessions before the event to finish 2025 strong and hit 2026 with a clear game plan. At the retreat, you’ll tackle systems, hiring, marketing, and leadership alongside ambitious contractors, leaving with a blueprint for growth. Spots are limited—visit prostruct360.com to learn more!

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